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Why does my quest 2 is taking a long time to update? It is there for the past hours

Kaliel12
Honored Guest

It has been there a long time and it still didn't updated

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Kaliel12! We definitely don't want you missing out on all the latest software adjustments, so we'd love to help get your headset updated! Please keep in mind that your Meta Quest will not update automatically while turned off or sleeping, however, we do have some suggestions for how to get that update through listed below and in this article. Let us know how the following steps work out for you when you have a moment:
 

  • Charge your headset for around 2 hours.
  • Keep your headset turned on.
  • Keep your headset connected to Wi-Fi.
  • Leave your headset on a flat surface without moving it or blocking the inside sensor for an extended period of time.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Kaliel12! We definitely don't want you missing out on all the latest software adjustments, so we'd love to help get your headset updated! Please keep in mind that your Meta Quest will not update automatically while turned off or sleeping, however, we do have some suggestions for how to get that update through listed below and in this article. Let us know how the following steps work out for you when you have a moment:
 

  • Charge your headset for around 2 hours.
  • Keep your headset turned on.
  • Keep your headset connected to Wi-Fi.
  • Leave your headset on a flat surface without moving it or blocking the inside sensor for an extended period of time.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @Kaliel12! Let us know if you still need assistance getting your headset updated. We'll always be glad to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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