09-08-2024 01:58 AM
Hi,
I've been a Quest 2 owner for the past few months and one of the biggest issues is that charging the device is not straightforward. For reference, I have a few laptops that have dual batteries that allow me to actively maintain them, whereas the Quest 2 is fundamentally incompatible with the Elite Strap with Battery (more onto that in a minute).
Since I don't have the means of checking the system voltages, I have to assume that keeping the battery between 20 or so percent to 80% as being ideal. Problem is that the Quest 2 has no way of setting this and I've known for over two decades that "fully charging a lithium ion based rechargeable" is the fastest way of destroying them. For the most part, I prefer to operate while plugged in but never fully charged.
What it boils down to is of the following:
I want to use my Quest 2 more often, but as it stands it's very difficult to maintain the built in batteries between the device itself and the Elite Strap with Battery. Is it possible to get fixes to this or is it something, like the iPhone, where it'll only be addressed with a future hardware revision. Thanks.
09-08-2024 01:43 PM
Hi there, @matt.539767
We have noticed you are experiencing an issue with the charging of your Quest 2, and we would like to help you out!
Could you please send us a DM, so we can assist you further?
To send us a DM:
We look forward to hearing from you!
09-08-2024 07:11 PM
I've sent a PM, but the way the firmware is worded it seems to lean towards "performance" rather than "battery longevity for years to come."
09-10-2024 07:17 PM
Hi there!
We just wanted to check if you have managed to find a fix for the issue you were facing, or if we can still help in any way?
Please let us know if you need any further assistance.
Thanks very much.
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