01-02-2024 05:14 PM
Hello everyone!! The problem I have on my quest 3 is already known by meta, as I searched up the web for solutions, I found an oficial article of Meta named “Wi-Fi problems”. On a paragraph it said, “if you have internet connection problems it may be because you are using a Wi-Fi that requieres login, such as the ones in hotel's”
I have tried millions of times to connect with my hotel Wi-Fi, but I just can’t login!! Is it any way to connect with my hotel Wi-Fi? (sorry for my bad English)
01-12-2024 01:13 PM
Hey @Puchuli! We understand that connecting to the hotel Wi-fi can sometimes be a bit challenging, but don't worry, we're here to assist you! Let's try a few things to get you connected on your device.
If you're still facing issues after trying these steps, we recommend reaching out to your hotel's IT department for further troubleshooting. We hope this information is helpful to you!
01-13-2024 01:41 PM
Hey there! We are just circling back to you to check and see if you still need help with connecting to your hotels Wi-Fi. If you still have any further questions feel free to reach out to us.
08-26-2024
07:08 AM
- last edited on
08-26-2024
07:09 AM
by
KaminasWife
Hi there, I am not able to use the captive portal at all. I am on meta quest for business, and when the portal comes up it says "you have to have wifi connection to access this webpage... but it is the login portal that will give me wifi access. How can I fix this?
08-26-2024 07:16 AM
Hi @gabrielwistisen_gea! Thank you so much for reaching out. It looks like this device is managed by a Quest for Business account. To best support the issue you are encountering, we ask that you please work with the admin of your company’s Quest for Business account, or your internal IT help desk. They can open a ticket with the correct support team by reaching out here https://work.meta.com/admin/direct_support
12-13-2024 08:07 PM
Would be awesome if you guys fixed the Captive portal issue. That access another web site to bring up the portal doesn't always work.
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