When I turn on my vr it says that I don't have any wifi, but when I go to the wifi settings it says "obtaining IP adress" for around 5 minutes, but after that it says that it failed to configure it. This only happens to the main wifi and not to any other wifi.
Hey @Zombiehaunter007 here's a useful link to help with WiFi troubleshooting. Connecting to WiFi can sometimes be really technical so if you could try these steps here first would be appreciated:
There's also steps listed on how to download RouteThis, including a download link.
If you still can't connect to Wi-Fi, please contact Support. In the top right of the RouteThis Helps app, find Your Key and include this key code in your Support request.
Hey @Zombiehaunter007 here's a useful link to help with WiFi troubleshooting. Connecting to WiFi can sometimes be really technical so if you could try these steps here first would be appreciated:
There's also steps listed on how to download RouteThis, including a download link.
If you still can't connect to Wi-Fi, please contact Support. In the top right of the RouteThis Helps app, find Your Key and include this key code in your Support request.
What a total Piece of Sh... reply... "contact support" how about you answer openly since this issue is OVER 2 years old and your staff seen to refuse to help openly Point and case https://www.reddit.com/r/OculusQuest/comments/pcernv/connecting_to_the_internet_doesnt_work_stuck_on... another "contact support" instead of just openly troubleshooting so we can resolve it ourselves quickly... That is very poor and lazy support right there.
Another one here. Quest 2 suddenly won't connect to home WiFi. Not 5ghz or 2.5. It worked fine, it was downloading the latest quest update, when I came back to it, it refuses to connect with "IP configuration failure". Tried restarting the router. Tried forgetting and re-adding the networks. Tried connecting WiFi VIA the mobile APP. Tried factory resetting the Quest 2. Tried factory resetting VIA the mobile APP. Same problem persists.
