I have factory reset my Oculus 2 headset. Multiple problems so had no choice. Now I have to pair it, however, there is no way to do so, even with an oculus account. The app doesn’t work. I’ve removed/added after having shut down iPhone 3 times now.
software is up to date, phone is latest. What is going on with Oculus, or is it Horizon, or Meta or is it something else? I need to pair my headset, that’s it. I had a FB account synced with oculus. But what is Horizon? Pls help before this ends up getting sent back for a refund. It’s as though too many ppl are working this app/device & no one has the right formula. It worked for a few months.
All I can recommend at the moment is to make a Support Ticket and explain the issue. The more people that make tickets the faster the App Developers can be alerted to fix these issues. You can make a ticket here: Meta Quest Help Center | Meta Store (facebook.com)
Otherwise, all we can hope is that someone responds with a magical solution to fix the pairing issues.
I’m so over this whole debacle, I’ll try your suggestion tomorrow. My headset almost got tossed across the room…but I managed to let it safely land on the sofa.
I wish they’d hurry up and get it done. This is really irresponsible of them. They should have a competent team working on this, or they shouldn’t have changed anything.
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