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Windows 10 PC Doesnt recognize quest 2 after allowing file access

LowpolyBros
Explorer

LowpolyBros_0-1723813534633.png

This is the error i get on my PC

12 REPLIES 12

MetaQuestSupport
Community Manager
Community Manager

Hey there @LowpolyBros,

 

We can see that you are having some connectivity issues with your headset. 

 

Don't fear, we are here to help. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I cant send private message for some reason

LowpolyBros_0-1723902049343.png

@MetaQuestSupport

Hi @LowpolyBros! Thanks for getting back to us, please note that you have to be signed into the community first to send us a private message. If this doesn't work you can also get in contact with our Support Team.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I was logged in

Hi @LowpolyBros We would recommend trying to send a text message first before sending the screenshot, if this still doesn't work please get in contact with our support team here.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

That was the error i got when pressing send

We understand, please get in contact by email through our support team here. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I cant find the email, could you send it here?

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