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Won’t let me click on headset settings

Mr.P1ckle_VR
Honored Guest

It will not allow me to click on the headset settings to reset.  Logo just keeps spinning and won’t allow me to turn it off or reset.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Mr.P1ckle_VR! Being unable to complete the reset is certainly not ideal and something we can look into together. To clarify, with the reset, were you attempting to reboot the headset or do a factory reset? How long has this been happening? If you could also provide any troubleshooting you have already completed, this can also help in our investigation. We look forward to hearing back, and have a great day!

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MetaQuestSupport
Community Manager
Community Manager

Hey there, @Mr.P1ckle_VR. We just wanted to touch base with you. Are you still having some issues with your headset not allowing you to access your settings? If so, did the links help resolve your issues? We do hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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