cancel
Showing results for 
Search instead for 
Did you mean: 

Wont cast my profile on quest 2

Blackhawk56210
Honored Guest

So to clarify right away it's not my quest but my friends but we both frequently use it the problem is that he can cast to his phone so I can watch him perfectly fine but it won't let me do the same is it because I'm a Secondary profile and not the Main one? Is there a way to either fix or change it so that he can watch me when I play?.

1 REPLY 1

TheAntiSocializer
Meta Quest Support
Meta Quest Support

@Blackhawk56210 You're not far off with not being able to cast due to being a secondary account. 

Since your account isn't the one that was first paired with the mobile app, you won't be able to cast. If you'd like to set your account as administrator for your friend to be able to see your progress. You'd need to factory reset with the following:

  1. Turn off your headset.
  2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  4. Use the volume buttons on your headset to highlight Yes and press the power button.

Hopefully this clears things up! 

Sometimes it's okay to be a little Bing Chilling