Wont charge

[kfcchicked.bbb]

• Went to charge headset.  I suddenly started to smell a burning smell. Wire became hot. USB won't connect to piece in headset. Appears like the headset USB piece melted. How can I have this repaired 

[MetaQuestSupport · Accepted solution]

Hey there @kfcchicked.bbb, we see you have PM'd us and we just won't to let you know we will be with you immediately. 

See you there!

[kfcchicked.bbb]

I clicked link. I'm not getting anything but answer questions 

[MetaQuestSupport]

You'll need to keep clicking until you see a button at the bottom that says "This did not solve my issue". From there you can request a live chat, callback, or email as your contact option.