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Wrong Birthday!!

Obi1mowgli
Honored Guest

So i joined up to my companys Facebook/insta Page on meta so i could help manage the social media and it changed my DOB to the Person who set it up and it now wont let me change it back after multiple attempts. I tried removing myself from the company page, and waiting, and still no joy. Please help, im not 63!!! Im only just about to turn 31, help a girl out! 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey!

 

We can see that you are facing an issue with the incorrect date of birth on your account.

To change this please go to https://accountscenter.meta.com/ > Manage Personal Details > from here you can change the date of birth.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi, 
Yes I have tried this MULTIPLE times and it denies me everytime stating I have changed it too many times. Fact is, I haven’t changed it since I’ve had Facebook many years ago, META changed it when I joined the business page. Please can technical override this so I can get back to my original DOB I can provide proof of this. 

would appreciate response ASAP 🙂 

emily.123.870603
Honored Guest

I have the same problem!!!!  have you managed to solve it. I have tried everything I can think of 

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