06-16-2024 02:24 PM
I am trying to get a new pin t be able to make purchases online and it all seems well until I click save for the new pin then the message. Something went wrong. The link to this page is incorrect, or it may have been copy-pasted incorrectly. Comes up please help me fix this this has been going on for a while
06-17-2024 12:48 PM
Hey there, @gls.974918! We would love to help you get a new pin for your Meta account so that you can make purchases. We want you to be able to enjoy all the things the Quest offers you and have the best experience. We understand that you are having a hard time getting a new pin. Here is a link to steps on how to create a new pin. The steps below will also help you create a new pin for your Meta account using your Meta app.
If you forgot your PIN, you can request an email with a link in it to reset your PIN using the Meta Quest mobile app or the Meta Quest website.
Check your spam or junk folders for an email from notification@email.meta.com if you don't see the reset link in your inbox.
To reset your PIN using the Meta Quest mobile app:
We hope this helps you out. The link that we provided will show you some different steps as well as the ones that we provided. If these steps do not help please reach out to us using this link so we can get some more information about your account. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
06-18-2024 12:56 PM
Hey there, @gls.974918! We wanted to reach out and see if you were still having issues getting a new pin. We are here to help, and we hope to hear from you soon!