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Xbox series s/x controller not working properly

Ava_Misrule
Honored Guest

Hi! I bought a series s/x controller and Xbox ultimate so I could play on the quest (I don’t have a console or pc). The controller is fully working (just tested it) and does pair with the quest. I can use the l3 stick to scroll the Xbox menu and I can use the ‘A’ key to select when I use the white dot HUD pointer. But that’s it. No other functionality so I can’t even start games. The quest is running the latest software. Help!!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Ava_Misrule! Getting your Xbox controller working properly is an important issue, and we can totally understand why you would want to get this done! Thankfully there is a quick fix, which you can find from our forums post here. This should allow you to disable the white dot cursor and use the standard controls for your controller. We hope this information helps get you back into gaming quickly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Ava_Misrule! Just checking in with you on this situation with your controller. If you still need assistance, please let us know and we will be happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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