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Yes, the Oculus store is currently having issues

kojack
MVP
MVP
The store is having problems for many (all? I haven't tried buying anything) people, Oculus is working on it.
I'm going to merge all the threads about this here.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2
67 REPLIES 67

Gray-
Honored Guest
I've never had this issue with Oculus before but I've tried multiple browsers, the app, both my S, 1 and 2 and none of the stores are letting me purchase Dash Dash World or Population One. Must be a store side issue and it'll most likely be resolved shortly if people keep bumping this. 

RuyGuy
Explorer
Sounds like their servers are down. Hopefully it's a matter of minutes.

Xp3rtsamurai
Explorer
I've tried purchasing from by PC, phone, and the headset and I am still getting error messages 

Oddysee85
Honored Guest
Same issue

akakillroy
Honored Guest
Just chatted with support: Hi Carl,
Welcome to Oculus Support.
hi tried to buy Population one and pistol whip for my OQ2
Shiela
I understand that you're having an issue purchasing an app.
I get the above error
GraphQL server responded with error 2078011: A temporary problem occurred when trying to complete your request. Please try again later.
I tried my paypal account and my visa card
Shiela
Allow me to assist you. Here's the ticket number of our conversation for your reference: 1689971
last purchase I made was for virtual desktop and it took that
thank you
Shiela
There's actually an issue regarding on purchasing contents from the app, and our engineers are working to resolve this as soon as possible. Please monitor the app for the next 24 hours.
anyway I can get it tonight, would like to play, dont have anything to play on the Q2 😞
Got content for my original Rift, I have had for 5 years
lol
got any codes I can use for now
Shiela
We're sorry about the inconvenience, Carl.
so I get nothing for my trouble
Shiela
We'll let you know once the app issue is fixed. As for codes, we are not able to issue any credit through this channel.
wow, what great support. Such a disappointment. Bet you havn't heard that today 😞
Shiela
I understand, Carl, as much as I wanted to provide a compensation for the inconvenience, here at technical support team, we can only forward reports about the issue to the proper department.
been waiting all week to play and now I got nothing.
Shiela
I'll let them know about your feedback and suggestion about credits.
Is there anything else that I can assist you with aside from this. Carl?
Type a message here...

Xp3rtsamurai
Explorer
Love spending 300 just to have it do this

kojack
MVP
MVP
As a person in another thread posted (from a conversation with support) there's a problem on Oculus' end, they are working to fix it.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

HeesuDAD
Honored Guest
same issue I have now
I just got my oq2 
but I can play nothing wtf

TUPATrans
Honored Guest
Hey Dudes,
I got this message "GraphQL server responded with error 2078011" when an app is purchased. 
Has anyone come across this issue?
Cheers,

RuyGuy
Explorer
This is why I was reluctant to buy one today because they were purchased by Facebook--the reason I've avoided Oculus since my DK1.
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