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Yes, the Oculus store is currently having issues

kojack
MVP
MVP
The store is having problems for many (all? I haven't tried buying anything) people, Oculus is working on it.
I'm going to merge all the threads about this here.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2
67 REPLIES 67

ace3093
Explorer
Same

Zaku_Slash
Honored Guest
I have already bought several games over the week.  I went to buy a game today and it tells me "Request temporarily not completed.  Try again later.  Has anyone been running into this?  How do I fix this.  I had no issue buying games last night.  Today, it won't let me purchase any games.

Zaku_Slash
Honored Guest
I thought it was just me.  I've been trying to purchase a game for hours now.  I've beaten the ones I have.  I guess its back to Rec Room then.

CocoGoesBananas
Honored Guest
i'm in the same boat dude, i only bought the quest 2 and tried purchasing from the store earlier and it worked fine, now i can't purchase anything from the store or in the app on desktop too keeps saying purhase failed there has been a temporary issue ,i hope this a regular issue because i haven't changed anything at all.  

paroomaroo
Honored Guest
I have also been hitting this issue. I've tried a credit card and paypal account and it's still not letting me purchase anything. I've been able to download free content but this was going to be my first game purchase since getting the quest 2 a couple days ago. I submitted a ticket so hopefully I'll hear back about what's going on soon 😞

KhareZakhmoo
Honored Guest
This still persists 

seaniccus
Honored Guest
Looks like this is a widespread issue. I thought it was because I was trying to purchase something i previously refunded. 

paroomaroo
Honored Guest
also tried to purchase through the mobile app and headset, didn't work. just tried the PC web store and got this error code
GraphQL server responded with error 2078011

seaniccus
Honored Guest
Yeah looks like it's just a temporary issue. Bummer. Hopefully they sort it out soon. 

Here's my convo with support:

Well, see the forum link i had above. Looks like lots of users are having this same issue tonight
Can you see if something is going on with Oculus server?

Audrey
Regarding the payment issue in purchasing games. Our team already a technical issue and our engineers are working to resolve it the soonest. I would advise to monitor the site/app for any changes.

Ah yeah. Okay, so it's not unique to me and there's an issue with the store.
Okay thank you, that answers my question, although it's unforunate.


Linfuzki
Honored Guest
Same here, was able to purchase fine but today it fails on both Quest 2 and Android Oculus. I relinked my PayPal account and still doesn't work.o87a6rha3jp1.png
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