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You may not be old enough to access this account : Generate new device code

IttyBoo
Honored Guest

I originally registered my Oculus 2 to a Facebook account that I no longer have access to . Now I’m getting an error : You may not be old enough to access this account . The only option to select is “ Generate new device code “ . I have no idea what to do , how to reconnect it to the internet nor how to reset or generate a new code . PLEASE help so that I can get back to kicking butt in Creed III . Lol 

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @IttyBoo 

I think, THIS is what you have to do.

But maybe you should talk to support first, since your account information is not correct anymore.

Send a PM @MetaQuestSupport 

click on the name to enter their profile page, then click the "send a message" button.

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @IttyBoo 

I think, THIS is what you have to do.

But maybe you should talk to support first, since your account information is not correct anymore.

Send a PM @MetaQuestSupport 

click on the name to enter their profile page, then click the "send a message" button.

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