04-13-2024 04:08 PM
Hello everyone.
And sorry for my English.
Immediately at the start of sales, I purchased meta quest-3. For 3 days everything was cool with it, good graphics, no lags, on day 4 the graphics quality dropped and the message "Your computer does not meet the updated minimum system requirements" was displayed in the Oculus application.
Then I had a Lenovo legion 5 pro with Ryzen 7 6800H + RTX 3070.
I decided to make a refund of the device because I thought 1 batch might be defective.
Yesterday, 04/13/2024, I bought Meta Quest 3 again.
And suddenly I got the message "Your computer does not meet the updated minimum system requirements."
The graphics quality sucks, strong ripples, exactly the problem that happened on day 4 with my previous Meta Quest 3, exactly. I would believe that this is normal, but I saw excellent graphics quality earlier on MEta Quest 3.
A novelty for you, MSI GP68HX - i9 - 12900HX + RTX 4080 (230 W).
Updating GPU and CPU drivers, updating intel embedded graphics drivers, selecting only discrete graphics, disabling intel graphics. Nothing helped - the graphics quality in Meta Quest 3 is crap.
I searched the whole Internet and didn't really find an answer.
Thank you in advance for your help.
04-15-2024 12:00 AM
Hey there @LilayPurple!
We can see that you're experiencing reduced graphics quality when using Quest Link with your Quest 3. Firstly, we must inform you that the error message you are getting is a bug that we're currently working on fixing, related to the use of NVIDIA GeForce RTX 40xx series cards. This error can be ignored for now since the card is definitely compatible, but this wouldn't be the cause for the bad graphics you are experiencing.
In this situation, we'd suggest adjusting your Graphics Preferences by following the steps on this page, until you get a result that you're happy with.
If you're still experiencing reduced graphics quality, don't hesitate to select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon!
04-15-2024 02:07 AM
Excellent specialists, I explain if you don't understand.
When I change the settings according to your instructions (which I guessed to do myself), they still do not give the maximum result. I play through Kabel Link and as soon as I connect Meta Quest 3 to my laptop, Oculus Link starts, in which the program automatically reduces the settings of Meta Quest 3 because my system is supposedly weak.
I unscrewed all the settings for maximum resolution and 120 fps, there is no 120 fps, at most 60 and the graphics quality is terrible. I played Half Life Alyx on my first Meta Quest 3 and the graphics quality was just incredible, what I see now is it's unclear what makes my eyes and head start to hurt after 30 minutes of playing.
04-15-2024 02:17 AM
@LilayPurple Thanks for your reply! We'd like to look into this further with you, but it might be easier for you to send us a PM when possible. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be waiting to hear from you!
04-18-2024 04:01 AM
No, this did not solve the problem because I can't send a report because the helmet is stuck "system software update, please do not turn off Wi-Fi" and has been hanging like this for a day. You will have to do a factory reset.
04-18-2024 09:00 AM
Hi @LilayPurple! We see that our specialist reached out to you via email. Please reply to the email with that update on this matter.
04-19-2024 09:18 AM
Hey there! We want to make sure that you are fully taken care of. If you experience any further issues, feel free to reach out. Take care!
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