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Your headset is not fully connected. Please connect the HDMI error.

Dumpy4Life
Honored Guest
Anybody else keep getting this? My HDMI is fully connected and I can't figure out why it works when I start up my computer but gives this error after my computer wakes up from sleep mode. 
27 REPLIES 27

jeverest
Explorer
I encounter this issue every time I wake up from sleep in windows 10.  I am able to fix this issue consistently by restarting the oculus service: Oculus VR Runtime Service in the service manager.

G0dzilla
Honored Guest
Same issue here, Oculus devices are off after Windows 10 sleep.  Jevererst solution of restarting the Oculus VR Runtime Services successfully restarts them.  Is this the permanent solution?  Do we have to do this every time?

Thmoas
Rising Star
You can create a planned event to restart that service upon waking up. No more hassle. But it shoulde be looked into and fixed ASAP at the root of course.

StormyDoesVR
Heroic Explorer
So, it's now July 14th, does anyone have an update on this? Any response to a ticket? This is a serious problem for people with time-outs on their PC's. For Oculus saying that Rift is supposed to support Win 10 natively, they seem to have done a bad job remembering that people lock their PC's.
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PC specs - GTX 1070 (MSI AERO); 16GB Corsair Vengeance DDR3; intel i5-4590, MSI motherboard (don't remember but it was a combo deal) and an EVGA Supernova 750W semi-modular.

marqueso
Honored Guest
I have the same problem, I started it up, it worked fine. I rebooted the computer to get the xbox controller drivers in order. When i rebooted, only the Sensor is picked up by my PC. I have windows 7, the headset was working flawlessly before i turned off the computer.  

GeraldLove
Honored Guest
Most days it works fine, then it breaks again for no apparent reason. Two days ago it could not detect the headset at all (powered off and back on): today it's complaining about the HDMI cable. 

So far, powering off and on, restarting the service, and unplugging and plugging in the HDMI cable have not helped. 

That and I keep getting "you don't have permission to do that". I love the Rift but get your software together guys!

Drubby
Honored Guest
Hey i just read all your posts, this is what helped me just now, im new to all this and this fixed my problem.. just had to push the cabl eback into the headset

Celticman
Honored Guest
I was having a similar problem being that my HDMI cord for the rift wasn't being detected. This was after i had installed new windows updates so i uninstalled them and it is working properly now. I hope this helps anyway with the same problem. (Here is a link for how to go back from new updates: http://www.thewindowsclub.com/rollback-uninstall-windows-10-creators-update )
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