so i've been facing this exact error for about a week now . i did contact the support they said we will contact you by email but all they said was " try in incognito mode " i did and replied back and then another mail came back if you don't reply we will assume you problem is solved . i did reply again and nothing happened . i talked to support 2 or 3 time but they kept asking the same questions , are you using vpn are you doing this that .... .
so what am i supposed to do? i just want to buy a game "ghosts of tabor " and i should wait this long to get my problem fixed ?
isn't there a way for support to add the game for me and reduce my credit ?
more info :
i tried adding payment methods and failed .
i am trying to buy it with my meta account credit .
i did try it with multiple IPs , devices , pc , phone and even the headset itself and all gave me the same error .
Hello there, @BlindRaven! Thank you for providing us with that information. We want to make sure that we're providing you with the best possible VR experience, so we kindly ask that you send us a PM so that we can look into this further.
Please make sure you sign in to the community before sending us a PM. To access our profile page, either select our name or click here! Next, click on 'Send Message' to send us a PM. We'd appreciate it if you could include any troubleshooting steps you've already attempted and any previous support ticket numbers to help us determine our next best steps.
We're looking forward to hearing back from you!
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Hello there again, @BlindRaven! It's been a while since we've heard from you, so we're following up to see if you require further assistance. If you do, please reach out to us via PM, because we'd love to lend you a hand. Thank you for taking the time to do so!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
