So i've found myself in a bit of a pickle...Had an oculus a couple years ago and had to sell it at one point. I have a new one now and am trying to get all my purchases back. HOWEVER my old account was attached to a shaw email account which no longer exists since the rogers/shaw merger. In order to login to my meta account it wants to send a confirmation to that email which obviously isnt an option. Since my facebook account is still logged in i tried to go in and delete that email and add a new one but when i click delete it sends a confirmation to my whatsapp account which is attached to a phone number that isnt linked to facebook so that doesnt work either. ive added my new phone number and new email to that facebook account but the oculus login still only sees my old email as a login option. this seems like it would be easily resolved by speaking to a human in the support department but cant find a link for that anywhere. At a bit of a loss at this point as id rather not have to spend hundreds repurchasing things ive already bought. that seems insane
Send a PM @MetaQuestSupport I hope they can help you with your problem.
click on their name, then click the "send message" button.
Good luck!🤞
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