i click search on my oculus and in setup of my app and it just doesnt detect my pc nor does my pc detect my oculus. ive tried wired connection and air link but neither work
We understand it has been sometime since you had your issue, but we will do our best to further assist if your issue persists. If you still have issues with your Meta Quest not connecting as intended, please take a look at some of the steps outlined below.
If your headset can't connect to Wi-Fi, use the RouteThis Helps app to diagnose network issues. Ensure that the Meta Quest PC app is open and your computer is on the same network as your Meta Quest.
To troubleshoot Link connection:
With your headset on, press the Meta button on your right Touch controller to access the universal menu.
Hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it.
Select Link.
If your computer isn't listed, toggle Air Link off and then on.
Select your computer, then Troubleshoot.
Review the metric chart for potential connection issues.
If Wi-Fi issues persist, connect directly to your Internet modem or router with an Ethernet cable.
We hope these steps have helped, if you would like to take at some additional troubleshooting steps, please take a look at the handy link provided here.
If you are still having issues after attempting these steps, please don't hestiate to get in touch with us privately. One of our advisors would be more than happy to assist you. To contact us privately, follow the steps below.
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