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airlink load 3 dots

Dat-one_kid-rye
Honored Guest

everytime i try airlink my screen goes black and 3 white dots appear and nothing loads ive waited for over an hour! help lol

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there. This does not sound right and we want to help fix this Air Link issue with you to get you back in the game. To troubleshoot this problem, please first make sure that your PC is compatible. Then, please try to reboot your headset by holding the power button down until you're prompted with a shut-down screen, then select Restart. If this does not solve the problem, please submit a ticket and a member of our team will get back to you as quickly as possible. We look forward to hearing from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Anonymous
Not applicable

is it solved?

MyNamesWalter
Honored Guest

Update your video card drivers - Nvidia Geforce Experience -  is what worked for me. 12-25-2021. Good luck, very frustrating two hours.