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am own instragram account, can't log in because didnt set up 2fa and cannot identify selfie

sawade
Honored Guest

Hi, Meta team

Due to i accidently log out from one of my instragram account and cannot log back in to the account because i didnt set up the 2fa and no back up code, then i try to identify by selfie video but unluckily in this account doesn't have any of my face 

is it possible if instragram will sent me onetime back up code via my email

Best,

Wade

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @sawade!

 

At Meta Store Support we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Instagram Account issue.

 

What we would like to do though, is point you towards the form that you can use to request a review of your account. Please visit the Instagram Help Center for further assistance.

 

We hope this helps!

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