cancel
Showing results for 
Search instead for 
Did you mean: 

android file transfer fails oculus go not showing up or prompting

hairycoconut25
Honored Guest
 i followed your instructions exactly on downloading android file transfer to move files from my two of my macs ( macbook air and macbook pro) to the oculus go.

[To transfer photos and videos from your computer to your Oculus Go headset:

  1. Connect the included USB 2.0 cable to your computer and Oculus Go headset.
  2. Put on your headset and select to confirm you want to allow the computer access files on the headset, in VR.
    • On Windows, Oculus Go will automatically appear as a drive on your computer.
    • On Mac, you'll need to install Android File Transfer to successfully transfer files between your Oculus go and computer.
  3. Click and drag files to and from your Oculus Go headset on your computer.]

Even after I plug in the usb from the Oculus to go my mac, the Android file transfer program says "no android device found. please connect your android device with a usb cable to get started." there is no prompt inside the headset that asks me to allow the connection. I also connected my oculus go to my PC running windows 10 and it doesn't show up either or ask for a prompt. Any recommendations? i tried this with two different oculus go and there is never a prompt inside the headset asking to allow the connection.  Developer mode is enabled via the oculus app.  
my macbooks both run high sierra.

Please help.  thanks.  
25 REPLIES 25

hurriedvole
Honored Guest

Installing ADB on a Mac allowed me to use Android File Transfer in developer mode. With homebrew:


brew install android-platform-tools

Anonymous
Not applicable
File transfer should still work when Developer Mode is enabled, but you need to activate it in a different way. You need to run the "adb devices" command from the Terminal to ensure that the adb daemon is running (and trust the computer for debugging from the Oculus Go if you haven't already). This actually has an advantage over enabling file transfer without Developer mode, as you can permanently trust a particular computer so you don't get a prompt every time you connect it.

Anonymous
Not applicable
Also note that the Go has the annoying habit of turning off immediately as soon as you take it off, which seems to drop the USB connection. This is very confusing, because if you click ok to file transfer in the headset and then take it off to switch to your pc, the connection drops immediately giving the impression the connection failed. If you leave it on your head after you ok the file connection, the headset will remain in your browser on windows.

cybereality
Grand Champion
That doesn't sound right. As long as the USB cable stays connected, it should not matter if you remove the headset from your face. It does not turn off, simple goes into a stand-by mode.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

mbeaulieu
Honored Guest
Has anyone gotten Android File Transfer to work as a means to get screenshots from the Oculus onto their Mac yet? Just trying to figure out if I should bother investing even more time into this puzzle.

mbeaulieu
Honored Guest
After some testing with the Oculus and my Mac I found the *only* way this works is with a USB cord that shipped with an Android phone. The Oculus cable does not work. No other USB cables I found or bought work. I wish the person that let me borrow their phone cable did not need it back 😞

sandodado
Honored Guest
When android file transfer does not work, checking the hardware problem is the first step in solving the problem. In addition to checking the USB cable, it is necessary to restart the computer, restart the Android device, and reinstall the transfer tool. Second, replacing the transport tool is another effective way to solve Android file transfer fails.

rsilvers
Explorer
I have done transfers before, but not working now. I tried two Windows-10 PCs and a Mac with AFT. I tried three USB cables - not sure if they came with the Go - but don't see how none of my three USB cables are set up for data.

stijn_algoet
Honored Guest
Make sure that developer settings is switched off on the device! But regardless, Now i have access, but the stupid pop up always shows first on the Andr FT window, saying it does not have aces. When you give aces in the headset, you see all the content, but then when you hit OK on the pop up you got earlier, the Android app closes itself ....for FUCK SAKE! they get VR to work, probably the hardest thing ever in tech...but they can't get connection between two things, or even just their own sideloading oculus app instead of the standard android crap! 

Anonymous
Not applicable
This started happening to me after I updated today. No more prompt to access device, android file transfer detects nothing, and I made sure to restart both computer and oculus with every USB cord. Still nothing. Is there any way to install an older update? I really miss having access to the oculus gallery instead of this "TV" I never use.

We only got the oculus to sideload and watch the 360 videos we recorded, and since it cannot do that it is now just deadweight since factory reset deleted our videos on there.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?