We understand you are unable to download your purchased apps through your headset.
The first step would be to make sure both the app and headset are updated and running on the latest version.
If they are, please try uninstalling and reinstalling the app and pairing the headset to it again.
If you're still having issues then please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you. Hope to get you enjoying the immersive world of VR soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We wanted to see if the steps provided were able to help resolve your issue with the apps not showing on your headset. Let us know if you still need assistance, we're happy to help.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
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If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
