cancel
Showing results for 
Search instead for 
Did you mean: 

battery didn't charge overnight

czar12
Honored Guest

I was charging my vr headset overnight and when I checked on it in the morning it was only at 7%...

4 REPLIES 4

Das.Bearski
Heroic Explorer

Original charger?

How old is the headset?

Is the charge cable worn/damaged?

Have you tried a different cable?

Who put time on 3x speed?!?

MetaQuestSupport
Community Manager
Community Manager

Hey there Czar12,

 

Seems like other users in the forum are asking the right questions!

 

Also, please ensure you are using the Meta power adapter 18 W USB-C and Meta USB-C charging cable.

 

If you're still experiencing issues, please DM us! Select our name to get to our profile page, or click here: Community Support. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @czar12 , Just checking in! Do you still need our help? Please reach back out to us if you are still needing assistance, we'll be happy to help. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi @czar12,

 

We hope you have been able to resolve your charging issue! But as always, if you do require any assistance or have any queries, our DMs are always open! 

 

Hope to see you in the Metaverse!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?