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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
my oculas
my oculus has been having problems every time i try to play a game like vrc it wont let me and every time i try to power it off completely it says update in progress and i tried to factory reset it but it still wont work so im just clueless what to d...
Inactive number
I can't get access to my main account so I main this alt one today so I can post this and hopefully get some help. I have my main account I set up the authenticator on with my phone number before that number became inactive now I can't get past the a...
New controllers and static noise
So, I had to get new controllers which I purchased from Meta and it seems that it takes an act of congress to get them paired. So I decided to do a factory data reset, nothing came up, just a static noise and nothing turns off.
Demeo Ultimate Bundle and other stuff are missing from my library
I bought the Demeo Ultimate Bundle some time ago. Now I can't see the bundle in my library. I had also other stuff in time but only some of it shows up in my library.Additionaly. I had this kind of problems during my six-month quest plus trial period...
Horizon OS Gallery app on Quest 3 missing
I have been on v72 for a few weeks now, and last night the settings app said that there was a new update for v72. After upgrading, I can no longer view any panorama or spatial videos in the files app (the files app takes a while to show the panorama ...
Currency Issue - need help
I bought the Meta Quest in the UK (where I live) and went to Ireland for Christmas. We tried using the gift cards my sons got as presents in Ireland and were unable due to them being in sterling. I bought meta cash (using a UK bank account). Credit w...
Instagram hacked i need to change email
Hello, i have been a victim to instagram robbery. In 2019 someone from russia has hacked my instagram. Today I just saw that account from my personal new and thought that could be fine to delete that hacked instagram.I have logged to the instagram th...
Setting up Instagram and Facebook Shop
Hello,I'm trying to set up the Instagram and Facebook shop, I've already synced my account with the shopify and while I'm linking my business page with the website it is showing this error "Can't load preview There was a problem loading your shop's p...
I have an issue.
F2A still is an issue and I can’t log into my account. Old phone number doesn’t work, and last time I asked for help with this they asked for ID for verification, which I both don’t have, and is no way connected to any of my accounts. So that’s compl...
Is any Quest 3 user suffering from controller drift defect?
I got my new Quest.3 from a retailer in Korea with full of enthusiasm. After few hours of try, the right analog stick suddenly sensed towards the right side although I did not physically push it. I found out that this is well known issue for Quest.2 ...
Meta Quest Touch Pro Controllers - update firmware stuck at 0%
Hi; I bought new Meta Quest Touch Pro controllers for my Quest 3 headset.After successfully pairing them in the mobile app, I started having trouble with the headset.I get a message saying "Controller update in progress. Right 0% Left 0%" and the con...
Help Needed to Resolve Denied Access to New Facebook Account
Hello Meta Community,I’m reaching out for assistance with an issue I encountered while setting up a new Facebook account for my band. I believe there may have been an error during the account creation process, and I was denied access.Here’s what happ...
Volume to Low on new Metallica Music Pack for Beat Saber
I got the new Metallica music pack for my Quest 2 and the volume for music is too low. Is there a way to adjust it? I turned it up to maximum volume.
Support team not responding to warranty claim
Hi, I’ve sent numerous emails and proof of purchase/device and box serial number details to the meta quest support team and am not getting a response regarding what is happening with my warranty claim. - Meta Quest Support: Case #07815412: Meta Quest...
Low memory error message crashing/closing game
Playing on game and keep getting an error message that crashes/closes the game because of low memory I have a newly purchased meta quest 3 512gb and it has over 200gb free storage the game it’s happening on id contractors showdown exfil and the probl...
Help! Meta Quest 2 melted charge port
Hoping for some guidance! We purchased my son a new Meta Quest 2 in April last year from Argos in the Uk. This weekend just gone my son came down stairs and mentioned his room was full of smoke and his headset charge port had melted! Obviously scary....
How do I recover my hacked Instagram account?
There's no humans to speak to, and the awful 'Help Centre' just takes me round the houses over and over. Someone took my account, changed the email and phone number. How the hell do I get it back?!
Account Recovery - Disabled Account
My Facebook account, Dayem Abbas Zaidi, has been disabled for over 30 days. I believe this may be a mistake, as I have not violated any community guidelines.As a marketing professional, I rely on Facebook for networking. I can provide my passport, co...
My login hasn't worked for months and I've been looking for support for days
After successfully completing two-factor verification, login does not work.On the phone via the app I get the error "Account temporaneamente non disponibile Ottieni di nuovo l'accesso accedendo da un browser web." (Italian)On Browser (Chrome, Firefox...
Resolved! Upload age verification ID
I received an email that my account will be suspended if I do not verify my age. It said that my account will be suspended in 7 days. I really want to avoid this from happening. Where do I go to upload this documentation and what is the processes for...
my facebook account has been disabled
This person mrswilliamar_37n9cimpersonated my identity and did things I don't know about and I was surprised that my Facebook account was disabled and the reason is the above account and that I don't have any account except my Instagram account which...
Recover existed account
I have bunch of old accounts on which i want to recover
Resolved! How to set up Mixed Reality
This may be a dumb question but...I can see various posts with questions about MR but nowhere on the Meta site can I see a basic guide to enabling mixed reality for a game. As an example - Ocean Rift. Can someone give some guidance please?
VR just to play job simulator and stuff like that.
Hey, i am looking for my first vr, but for this first one, i do not want anything to good, i just would like to play games like job simulator in steam and other games like that, nothing pro which models do u recomend to me?
Weird "Phantom" Controllers and Death Rays in MSFS 2024 ... How can I stop this?
I am baffled. I just switched to a Quest 3 VR setup and all is good except for this problem. I use the Logitech yoke and pedals with flight panels. When I am flying with my hands on the Logitech yoke I see “phantom” controllers where my hands would b...
refund got accepted but i never got the money
hello i refunded plastic battleground but i never got the money back
How do you set up your device when playing from a laptop?
I used to play normally several months ago, but now I tried getting back into VR and started experiencing very bad framerate and the desktop isn't visible. I have the latest drivers. Some people say "just get Virtual Desktop", but since both Steam Li...
New Multi Window layout - Back to one Window
The new Multi Window Layout bothers me a lot! I'm looking for a way to limit the view to one window. Like it was before. Is there an option? (not Theater mode)
i'm +86 phone number user...i can't login my account.
this is my new registered account.i can't get my sms code..so...now i cant login my original account.my previous account have some game..i.want it back... need help.plz (sorry myEnglish has little bad hope my noob language can be work.)
Horizon Worlds are all empty for the last 10 days
Hello,I have been having issues with horizon worlds not putting me into sessions with other people for the last 10 days. I have tried the following to resolve with no success1. updated software2. factory reset3. changed my internet connection to a be...
