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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can’t log in to any games

so so when I join a game half the scenery loads and then the other half is like a black screen factory reset won’t help me fix it. I don’t know what’s happening. Any help from anybody? I can’t move my hands or anything I just, I can just look around ...

Meta Quest Link and Photoshop

Hello all! I've spent the past two days pulling my hair on this issue:I have a reasonably powerful laptop (i9 from 2020 and RTX 2070, 32GB of ram, hundreds of GB on scratch disk) and Photoshop generally runs extremely well, except when meta Quest Lin...

Gorilla tag problems

My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...

Resolved! Account permanently disabled for my Child

Hi, I think I have done something wrong but when trying to setup the Quest 3 for my child we have got his account disabled. I entered his age and it asked for a passport photo which we sent but then we got a mail back saying that the account was perm...

Resolved! Quest 2, 3 & Pro - Connectivity Issues

Hi everyone,I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider).Steps i took to troubleshoot : I did manage to connect the quest to my cellphone via hotspot. I factory reseted the quest and retried to connect t...

Horizon Workrooms Oculus Remote Desktop Linux support

Hello!Horizon Workrooms is pretty neat, but it's pretty unusable at my company, considering most employees use Linux. I assume the Horizon Workrooms product team is already thinking about this, but I can't find any mention of this on the forum or int...

Resolved! Not able to logging in with Meta Quest Remote Desktop

I just upgraded Meta Quest Remote Desktop on my PC: 3.15.0.2.113But during the logging in process, it asks me to continue on my browser, which I do, but when I did it on the browser nothing happen in the app.I tried to change the default browser in W...

Can't get acess my account due 2FA

I bought a new phone, sold the old one, because of this my application for 2FA was lost and I cannot get into the account that is linked to the Meta account. Neither delete the account, nor remove 2FA, nor delete the account, NOTHING. What should I d...

Why is both of my quest pro controllers blinking white and unable to pair?

Hello, I am having issues with my 2 Meta Quest Pro Controllers blinking white and not pairing to my headset. Even after factory resetting the controllers. I don’t know if I made the wrong mistake buying these controllers or dropping them on my carpet...

There are issues with account linking and connecting to the computer.

I'm connecting via cable to the PC, but sometimes it wouldn't connect. Restarting both the device and computer used to solve the problem, but for the past three days, it hasn't connected at all, so I decided to reset the device. The device is a Meta ...

Meta Quest and Streaming Services

Well I just completed a frustrating tech support chat. I have had streaming issues with some Hulu content. I discovered Paramount+ says they don't support the platform at all. Netflix seems to work as does Prime Video. So after 20 minutes or so of ba...

Quest 3 v72 Remote Desktop Audio Issues - Passthrough audio not working

Not getting audio passthrough, I promise I have all the prerequisites. I used the official documentation: https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/ I do have forward computer audio on. Oculus...

After the Quest Link update, the controller does not work properly in the game

After updating Quest Link from version 69 to version 72 (or possibly from version 71 to 72), the controller does not work properly in the game and is locked to the bottom of the footIf you set the default runtime for OpenXR to Steam VR it will return...

Resolved! Gear VR suddenly required an update, I could not install the apps.

The Gear VR on my Samsung S8+ suddenly required update and cannot use Gear VR except the updates are finished. However, everytime I press "install", an error message showed up, says "Network error occurred. Try again later." I've been using the Gear ...

Neither controller will turn on for quest 3

I recently bought a quest 3, used it once a few days ago for a few minutes to make sure everything works, but I tried to get on today, and neither of the controllers will turn on no matter what I do, has anyone else had this issue, or know how to fix...

I can't record my POV's

Whenever i try to record what i see, by using the camera app or just the camera icon when im playing something. It just doesn't work, like, i can start recording, and once im done, i click the record button to stop, but it just becomes grey, and stil...

Resolved! CONTROLLERS VIBRATING & FLASHING CONSTANTLY

Hello... I'm hoping someone can help me out please? My controller's have stopped working on my oculus quest 2... they flash & vibrate every 5 seconds... I've tried multiple things but to no avail ☹️ PLEASE HELP!!!

Resolved! GorillaTag Shiny Rocks refund

My son was playing Gorilla Tag and tried to purchase 5000shiny rocks for 19.99. Somehow it purchased these 7 times. There is no place to get a refund. This activity has also locked out my credit card for suspicious activity. How do I get a refund? Wh...

Resolved! Quest link not working with Quest 3

I just updated my Nvidia driver to the most recent version (537.58), and now Quest link just isn't working at all. Tried uplugging and replugging the link cable, nope. Tried restarting the headset, nope. Anyone else having this problem?

Issue with Meta Account Login

Hello I am having quite a problem. So I have an Oculus Meta Quest 2 , which was given to me as a gift from my mom a few years ago. I haven’t used it for awhile but the other day I tried to login to play games but couldn’t login. All the games I have ...

Voice Communications Restrictions

I would like to restrict my child from talking to other unknown people in games. I’ve searched high and low and cannot figure out how to do this. I would like him to only be able to communicate with those who are in his contacts.

Locked out of account

I've been trying to help my sister to get her meta horizon parental account back. Her account got locked as she did not manage to prove that she is older than 13 years. All her debit cards are instantly rejected when providing them at auth.meta.com. ...

Are the system developers at Meta really this inadequate?

I'm sending a private message to report the issue. They are asking for my contact information for the technical team to reach out, but I can't respond to their messages because I get the error "You have reached the limit for the number of private mes...

Nach update Controller defekt. Reset auf Werkseinstellungen hilft nicht.

Hallo,nach einem Update ging der rechte Controller nicht mehr. Ich hab mich gezwungen gesehen ein zurückstellen auf Werkseinstellungen durchzuführen. Jetzt wenn ich die Quest 2 einschalte sehe ich zwei Hände in die höhe mit Controllern und ich soll d...

Quest games on PC Vr

Can you play Quest games on PC-Vr because i will get myself a Primax crystal light and wanted to ask if i can still play the quest games on my PC or not?

Cant add or follow anyone

This site doesn't make it easy to add or follow anyone, I try to make friends on beat saber and I cant figure it out, I've had people follow my account but idk how to, what can I do to add people while in game?

Configuración

Buenos días, tengo mis quest 3 hace un par de días y tengo un problema, Siempre que doy al botón de configuración me sale la configuración rápida, pero he visto videos que si se pulsa en ese botón, sale un menú muy amplio donde puedes cambiar muchas ...

Resolved! Quest 3 Left controller wont update

It was working fine and then stopped. It tried to do a firmware update and it will make it to 66% and then reset, does this 3 times and then fails. Tried all of the “fixes” I.e. unpair, factory reset, batteries, but it will not work. Any other soluti...

Resolved! Rift S Crashing and Disconnecting

Posting this again in the support section.My headset was working perfectly fine for 4 days, and now after about 5-10 minutes of playing, my Rift S crashes. My screen will randomly go black, make a high-pitched beeping noise, the little white light tu...

New v74 update issues

Hello, I updated to v74 this evening and ever since, my meta quest has been stuttering really bad. I'm using virtual desktop, I have a ryzen 7 4800x3d, RTX 7900 xtx and 32 GB of RAM. Even when I tried to play Golf+, it was stuttering noticably as wel...