Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
so so when I join a game half the scenery loads and then the other half is like a black screen factory reset won’t help me fix it. I don’t know what’s happening. Any help from anybody? I can’t move my hands or anything I just, I can just look around ...
Hello all! I've spent the past two days pulling my hair on this issue:I have a reasonably powerful laptop (i9 from 2020 and RTX 2070, 32GB of ram, hundreds of GB on scratch disk) and Photoshop generally runs extremely well, except when meta Quest Lin...
My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...
Hi, I think I have done something wrong but when trying to setup the Quest 3 for my child we have got his account disabled. I entered his age and it asked for a passport photo which we sent but then we got a mail back saying that the account was perm...
Hi everyone,I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider).Steps i took to troubleshoot : I did manage to connect the quest to my cellphone via hotspot. I factory reseted the quest and retried to connect t...
Hello!Horizon Workrooms is pretty neat, but it's pretty unusable at my company, considering most employees use Linux. I assume the Horizon Workrooms product team is already thinking about this, but I can't find any mention of this on the forum or int...
I just upgraded Meta Quest Remote Desktop on my PC: 3.15.0.2.113But during the logging in process, it asks me to continue on my browser, which I do, but when I did it on the browser nothing happen in the app.I tried to change the default browser in W...
I bought a new phone, sold the old one, because of this my application for 2FA was lost and I cannot get into the account that is linked to the Meta account. Neither delete the account, nor remove 2FA, nor delete the account, NOTHING. What should I d...
Hello, I am having issues with my 2 Meta Quest Pro Controllers blinking white and not pairing to my headset. Even after factory resetting the controllers. I don’t know if I made the wrong mistake buying these controllers or dropping them on my carpet...
I'm connecting via cable to the PC, but sometimes it wouldn't connect. Restarting both the device and computer used to solve the problem, but for the past three days, it hasn't connected at all, so I decided to reset the device. The device is a Meta ...
Well I just completed a frustrating tech support chat. I have had streaming issues with some Hulu content. I discovered Paramount+ says they don't support the platform at all. Netflix seems to work as does Prime Video. So after 20 minutes or so of ba...
Not getting audio passthrough, I promise I have all the prerequisites. I used the official documentation: https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/mixed-reality-meta-quest/ I do have forward computer audio on. Oculus...
After updating Quest Link from version 69 to version 72 (or possibly from version 71 to 72), the controller does not work properly in the game and is locked to the bottom of the footIf you set the default runtime for OpenXR to Steam VR it will return...
The Gear VR on my Samsung S8+ suddenly required update and cannot use Gear VR except the updates are finished. However, everytime I press "install", an error message showed up, says "Network error occurred. Try again later." I've been using the Gear ...
I recently bought a quest 3, used it once a few days ago for a few minutes to make sure everything works, but I tried to get on today, and neither of the controllers will turn on no matter what I do, has anyone else had this issue, or know how to fix...
Whenever i try to record what i see, by using the camera app or just the camera icon when im playing something. It just doesn't work, like, i can start recording, and once im done, i click the record button to stop, but it just becomes grey, and stil...
Hello... I'm hoping someone can help me out please? My controller's have stopped working on my oculus quest 2... they flash & vibrate every 5 seconds... I've tried multiple things but to no avail ☹️ PLEASE HELP!!!
My son was playing Gorilla Tag and tried to purchase 5000shiny rocks for 19.99. Somehow it purchased these 7 times. There is no place to get a refund. This activity has also locked out my credit card for suspicious activity. How do I get a refund? Wh...
I just updated my Nvidia driver to the most recent version (537.58), and now Quest link just isn't working at all. Tried uplugging and replugging the link cable, nope. Tried restarting the headset, nope. Anyone else having this problem?
Hello I am having quite a problem. So I have an Oculus Meta Quest 2 , which was given to me as a gift from my mom a few years ago. I haven’t used it for awhile but the other day I tried to login to play games but couldn’t login. All the games I have ...
I would like to restrict my child from talking to other unknown people in games. I’ve searched high and low and cannot figure out how to do this. I would like him to only be able to communicate with those who are in his contacts.
I've been trying to help my sister to get her meta horizon parental account back. Her account got locked as she did not manage to prove that she is older than 13 years. All her debit cards are instantly rejected when providing them at auth.meta.com. ...
I'm sending a private message to report the issue. They are asking for my contact information for the technical team to reach out, but I can't respond to their messages because I get the error "You have reached the limit for the number of private mes...
Hallo,nach einem Update ging der rechte Controller nicht mehr. Ich hab mich gezwungen gesehen ein zurückstellen auf Werkseinstellungen durchzuführen. Jetzt wenn ich die Quest 2 einschalte sehe ich zwei Hände in die höhe mit Controllern und ich soll d...
Can you play Quest games on PC-Vr because i will get myself a Primax crystal light and wanted to ask if i can still play the quest games on my PC or not?
This site doesn't make it easy to add or follow anyone, I try to make friends on beat saber and I cant figure it out, I've had people follow my account but idk how to, what can I do to add people while in game?
Buenos días, tengo mis quest 3 hace un par de días y tengo un problema, Siempre que doy al botón de configuración me sale la configuración rápida, pero he visto videos que si se pulsa en ese botón, sale un menú muy amplio donde puedes cambiar muchas ...
It was working fine and then stopped. It tried to do a firmware update and it will make it to 66% and then reset, does this 3 times and then fails. Tried all of the “fixes” I.e. unpair, factory reset, batteries, but it will not work. Any other soluti...
Posting this again in the support section.My headset was working perfectly fine for 4 days, and now after about 5-10 minutes of playing, my Rift S crashes. My screen will randomly go black, make a high-pitched beeping noise, the little white light tu...
Hello, I updated to v74 this evening and ever since, my meta quest has been stuttering really bad. I'm using virtual desktop, I have a ryzen 7 4800x3d, RTX 7900 xtx and 32 GB of RAM. Even when I tried to play Golf+, it was stuttering noticably as wel...
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