Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 6417 Views
  • 41 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Blade and Sorcery store

I have had Blade and Sorcery gifted to me about 4 months ago. For some reason when I look at it in the store it tells me I don't own a copy of the game, and I can't open it

Worst customer support

New to VR and purchased the meta quest 3 after accepting a referral link but we both did not receive referral credit after a week or so of activating. The first representative was great but I foolishly didn't write down his reference number. The seco...

OCULUS RIFT S - PROBLEMS WITH THE TOUCH CONTROLLER

Hello,I have a problem with my VR headset. When I start the Meta Quest Link app, my Touch controllers are displayed. However, as soon as I start a game, they are no longer displayed until I exit the game. When I return to the Meta app, they are displ...

Harrasment by Forum Software.

I was in the forum for less then 5 minutes and have the popup"Tell us what you think"already 6 time. I thing when I say "no, thanks" one time should be enough. This behavior I consider this as harassment so please make it stop.

Oculus Rift controllers not working in-game after update

6/11/2024, allowed Meta Link to update on my PC for my Rift CV1. Everything still works until I get into a game. Once I enter the game, the Touch controllers are not detected when moving, and in the game they are at ground level and will not move. Th...

Resolved! Quest 2, 3 & Pro - Connectivity Issues

Hi everyone; I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider). Steps i took to troubleshoot : 1 - I did manage to connect the quest to my cellphone via hotspot. 2 - I factory reseted the quest and retried to...

Resolved! Oculus Link Sync Issue with Quest 3: Video lag behind head movement

I've found a bug with the Oculus Link software using the official link cable and Quest 3.Every time I try to play some relatively demanding PCVR titles or enter some heavy worlds in VRChat, after the computer stutters for a few seconds for loading, t...

Hefan by Explorer
  • 6980 Views
  • 37 replies
  • 3 kudos

Asgards Wrath 2 Problem

Hallo, kann mir jemand helfen? Ich komme nicht mehr weiter, bin an der Stelle angekommen, wo ich Horus den zweiten Stein (Stein des Gleichgewichts) geben soll, kann ihn aber nicht geben, da der dämliche Stein jedes mal einfach wieder zurück ins Inven...

Resolved! Virtual Desktop via Link Cable on

This seems like a simple question but I can't find any answers. I would like to use virtual desktop on the Quest 2 via the link cable (NOT WIFI) just to troubleshoot connections and utilize the neat environment features of the app. Is this possible? ...

zaius55 by Honored Guest
  • 33653 Views
  • 21 replies
  • 0 kudos

Steam Link Audio not working with latest update

As of the recent firmware update which was pushed through to me just today, I no longer have audio through Steam Link on the Quest Pro. It appears others are experiencing this issue as well. Quest 2 seems to be unaffected by it, I'm not sure about Qu...

Quest 3 Stuck on Usb update mode page

I am unable to factory reset, boot or turn the device off. When I select one of the above options, the meta logo flashes for a second and the Usb update mode page re-appears. I have extended warranty, should I request a new device? Right now the devi...

Oculus link software unable to login to Oculus account

Hi, just got my quest 3, i want to connect with the link cable. I have downloaded the software and the first thing is to login with your oculus account. Wrong email and/or password.I have checked and checked. Is my meta login the same as the oculus l...

Meta Horizon Worlds

I go to download on my meta quest and it says unavailable. I have storage and I live in the US. Also a few of my other apps are stuck in install queued.

Vibration noise when turning on device

It's doing it on and off.. sometimes it works for a short while and then it stopped again. I know it's weird because it doesn't have any moving components in the headset but when I turn it on I can hear a sound that reminds me of the cd players back ...

Orsici by Guest
  • 76 Views
  • 3 replies
  • 0 kudos

Resolved! I cannot buy games discounted by referral links anymore. Why?

Everytime i open a refferal to to a game i get the message, that the link is not valid anymore. 1. Click on referral link2. Link pages open with button either to claim 25% or 10% discount3. Click on the discount button (every discount button i tried)...

Cannot buy Blade And Sorcery on the Meta Quest PC app.

So I wanted to buy Blade and Sorcery on PC, but not on steam, since it's more laggy there - steamvr games are made for the valve headsets, and I could see that while playing B&S there, having noticable lag, making it almost unplayable, while my other...

Resolved! Quest 3 Display Issue

I have some interesting display issues. First is that after about an hour of gameplay, the headset gets really hot. The display starts glitching, and i see random pixel patches flickering all over the display, almost like "the matrix" effect. Second ...

Audio disconnecting when joining or creating vc

Recently, I was unable to communicate when I called my friends in quest 3 meta quest vc and everyone I start a call or join a call, my headset disconnects entirely. When I joined with my normal internet router, I couldn’t hear audio from the other pe...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Solution Authors
Labels