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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102859 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can’t log in to any games

so so when I join a game half the scenery loads and then the other half is like a black screen factory reset won’t help me fix it. I don’t know what’s happening. Any help from anybody? I can’t move my hands or anything I just, I can just look around ...

Meta Quest Link and Photoshop

Hello all! I've spent the past two days pulling my hair on this issue:I have a reasonably powerful laptop (i9 from 2020 and RTX 2070, 32GB of ram, hundreds of GB on scratch disk) and Photoshop generally runs extremely well, except when meta Quest Lin...

Gorilla tag problems

My kiddos were playing gorilla tag today. It’s rated for everyone I get that. I got on after I heard some language and was surprised at how quickly I was being harassed and bullied I’m assuming from kids. I need to know how to shut the chat off I’m n...

NinjaMan7 by Honored Guest
  • 1700 Views
  • 3 replies
  • 0 kudos

Resolved! Account permanently disabled for my Child

Hi, I think I have done something wrong but when trying to setup the Quest 3 for my child we have got his account disabled. I entered his age and it asked for a passport photo which we sent but then we got a mail back saying that the account was perm...

ewin42 by Explorer
  • 6428 Views
  • 26 replies
  • 1 kudos

Resolved! Quest 2, 3 & Pro - Connectivity Issues

Hi everyone,I have a Quest 3 and cannot connect the the wifi (it's a freebox, french internet provider).Steps i took to troubleshoot : I did manage to connect the quest to my cellphone via hotspot. I factory reseted the quest and retried to connect t...

Horizon Workrooms Oculus Remote Desktop Linux support

Hello!Horizon Workrooms is pretty neat, but it's pretty unusable at my company, considering most employees use Linux. I assume the Horizon Workrooms product team is already thinking about this, but I can't find any mention of this on the forum or int...

jtolio by Honored Guest
  • 11361 Views
  • 18 replies
  • 46 kudos

Resolved! Not able to logging in with Meta Quest Remote Desktop

I just upgraded Meta Quest Remote Desktop on my PC: 3.15.0.2.113But during the logging in process, it asks me to continue on my browser, which I do, but when I did it on the browser nothing happen in the app.I tried to change the default browser in W...

grozeille_0-1724888667543.png grozeille_1-1724888965287.png
grozeille by Honored Guest
  • 2636 Views
  • 8 replies
  • 1 kudos

Can't get acess my account due 2FA

I bought a new phone, sold the old one, because of this my application for 2FA was lost and I cannot get into the account that is linked to the Meta account. Neither delete the account, nor remove 2FA, nor delete the account, NOTHING. What should I d...

Meta Quest and Streaming Services

Well I just completed a frustrating tech support chat. I have had streaming issues with some Hulu content. I discovered Paramount+ says they don't support the platform at all. Netflix seems to work as does Prime Video. So after 20 minutes or so of ba...

Neither controller will turn on for quest 3

I recently bought a quest 3, used it once a few days ago for a few minutes to make sure everything works, but I tried to get on today, and neither of the controllers will turn on no matter what I do, has anyone else had this issue, or know how to fix...

I can't record my POV's

Whenever i try to record what i see, by using the camera app or just the camera icon when im playing something. It just doesn't work, like, i can start recording, and once im done, i click the record button to stop, but it just becomes grey, and stil...

Resolved! CONTROLLERS VIBRATING & FLASHING CONSTANTLY

Hello... I'm hoping someone can help me out please? My controller's have stopped working on my oculus quest 2... they flash & vibrate every 5 seconds... I've tried multiple things but to no avail ☹️ PLEASE HELP!!!

Resolved! GorillaTag Shiny Rocks refund

My son was playing Gorilla Tag and tried to purchase 5000shiny rocks for 19.99. Somehow it purchased these 7 times. There is no place to get a refund. This activity has also locked out my credit card for suspicious activity. How do I get a refund? Wh...

A-RON29 by Explorer
  • 10400 Views
  • 10 replies
  • 2 kudos

Resolved! Quest link not working with Quest 3

I just updated my Nvidia driver to the most recent version (537.58), and now Quest link just isn't working at all. Tried uplugging and replugging the link cable, nope. Tried restarting the headset, nope. Anyone else having this problem?

Issue with Meta Account Login

Hello I am having quite a problem. So I have an Oculus Meta Quest 2 , which was given to me as a gift from my mom a few years ago. I haven’t used it for awhile but the other day I tried to login to play games but couldn’t login. All the games I have ...

Voice Communications Restrictions

I would like to restrict my child from talking to other unknown people in games. I’ve searched high and low and cannot figure out how to do this. I would like him to only be able to communicate with those who are in his contacts.

AVB2012 by Honored Guest
  • 784 Views
  • 5 replies
  • 1 kudos

Locked out of account

I've been trying to help my sister to get her meta horizon parental account back. Her account got locked as she did not manage to prove that she is older than 13 years. All her debit cards are instantly rejected when providing them at auth.meta.com. ...

buffer85 by Honored Guest
  • 211 Views
  • 3 replies
  • 0 kudos

Quest games on PC Vr

Can you play Quest games on PC-Vr because i will get myself a Primax crystal light and wanted to ask if i can still play the quest games on my PC or not?

Cant add or follow anyone

This site doesn't make it easy to add or follow anyone, I try to make friends on beat saber and I cant figure it out, I've had people follow my account but idk how to, what can I do to add people while in game?

Configuración

Buenos días, tengo mis quest 3 hace un par de días y tengo un problema, Siempre que doy al botón de configuración me sale la configuración rápida, pero he visto videos que si se pulsa en ese botón, sale un menú muy amplio donde puedes cambiar muchas ...

Resolved! Quest 3 Left controller wont update

It was working fine and then stopped. It tried to do a firmware update and it will make it to 66% and then reset, does this 3 times and then fails. Tried all of the “fixes” I.e. unpair, factory reset, batteries, but it will not work. Any other soluti...

Resolved! Rift S Crashing and Disconnecting

Posting this again in the support section.My headset was working perfectly fine for 4 days, and now after about 5-10 minutes of playing, my Rift S crashes. My screen will randomly go black, make a high-pitched beeping noise, the little white light tu...

ecki386 by Explorer
  • 12963 Views
  • 17 replies
  • 1 kudos

New v74 update issues

Hello, I updated to v74 this evening and ever since, my meta quest has been stuttering really bad. I'm using virtual desktop, I have a ryzen 7 4800x3d, RTX 7900 xtx and 32 GB of RAM. Even when I tried to play Golf+, it was stuttering noticably as wel...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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