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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

v74 wifi really bad

really bad stuttering and connectivity issues since v74 update on March 13th 2025I can't find anyway to roll back to the previous version where this was not happening.Is there anyway to do that?

My facebook is hacked and has been disabled

My facebook account got hacked over a month ago and I have still not been able to recover it. An unknown instagram account linked itself to my facebook profile, this IG account then got flagged for suspicious activity, my facebook got disabled for be...

How do I change the screen size in the PC link app?

The screen is gigantic and it's right in my face. It's quite literally a 180 degree wrap around and is ridiculous. How do I make it smaller? I'm talking about the desktop view when I'm connected to my PC.Also, how do I move the menu bar thing at the ...

Please help me get my original META account back!

Hello, a few days ago I was victim of a (silly mistake) phishing message that sobstituted my original IG account with another throug FB Marketplace message. Due to this, my FB account (and META) is suspended and I cannot find - even after hours of re...

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v74: Quest 3 not fully charging

My Quest 3 auto-updated to V74 Build 5070966.11190.510 (PTC) on the 31st and it won't charge past 73-74%. At that percentage, the orange charging light starts to flash. This one time I woke up to the quest turned on and in the factory reset menu by i...

Cannot see other person Avatar

Hello,I am new to Occulus2. Sometimes, I do not see my friends Avatar at all in a multiplayer game. I can hear him but cannot see. Sometimes his avatar shows up frozen. Is this a bandwidth issue? Thanks.

16 hours later and my purchased games….

I purchased as in financed the meta quest 3S along with a copy of beat saber and blade and sorcery which are listed as add on on my purchase and were added to the total of my purchase price I have the invoice showing they are added to the price I hav...

Auto suspended meta account

I'm writting this from my girlfriend's account because I can't access mine. I literally clicked the "create account" button and it said that my account was suspended. I'm really tired of being ignored by all contact methods. How can I be suspended ev...

Appeal for Account Disablement Review – Possible Error

Please Note: My requests for help here are always recommended to visit this page: https://www.facebook.com/help/185747581553788This will not work because I cannot log into my account to appeal this decision. Please give me a link to a working page wh...

Date of birth

Hi! Facebook changed my birthday date, I tried to change it but it doesn’t let me. I provided an ID and still doesn’t allowed me. Can someone please help me?

Yotova by Guest
  • 31 Views
  • 1 replies
  • 0 kudos

Disabled Facebook acount, unable to access appeal process.

Subject: Appeal for Disabled Account Dear Facebook/Instagram Support Team, I'm writing to appeal the disabling of my Facebook account lachiedamn using REDACTEDas my email as well as my Facebook account using the same email address and connected to th...

Quest Cash error

 My kid (teen account) wants to make an in-app purchase. Rather than giving him access to my PayPal or credit cards, a Quest Cash request seemed like it should work decently! Except it doesn't work at all. Spent 40 minutes with a support agent who ju...

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evix0 by Protege
  • 9516 Views
  • 30 replies
  • 0 kudos

Quest 3S storage issue?

Hi Meta or anyone that can help,I have a Quest 3S and about 75% through Asgard's Wrath 2. I keep getting notifications that I do not have enough storage. I have cleared everything off my VR headset and can see there is about 67+ GB free. How come I g...

ElleWalk by Honored Guest
  • 92 Views
  • 6 replies
  • 0 kudos

Instagram account hacked.

Meta, this is extremely concerning.My Instagram account has been hacked, and despite reaching out to the Instagram helpdesk, I am not receiving the support I need. This situation is urgent, and I am deeply frustrated by the lack of assistance.What ma...

Resolved! My Personal facebook account was disabled

Hello Dear Sir.. My Facebook Account is disabled my account Name.... has been Community disable.I Want my Facebook accountSir i'm sure i didn't break your rules and regulations and irespect you and your comunnity guidelins,sir i'm sure you have made ...

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Bloqueia de conta Facebook

Bom dia, fui bloqueado em duas contas minhas do facebook, por seguir pessoas e políticos de esquerda, isso é contra as regras da comunidade ou vocês estão aleatoriamente escolhendo quem podemos ou não seguir, no Brasil existe apenas um aspecto políti...

Oculus account suspended

My friend thought it would be a funny idea to send some videos that breach the terms and conditions to one of my friends on my account,this then led to the account being suspended and maybe deleted. Anyone know how i can fix this? I’ve spent upwards ...

Boznky by Guest
  • 28 Views
  • 0 replies
  • 0 kudos

Oculus Rift Cv1 User cannot access old account.

Hello there, I can no longer access my old games that I purchased but I still have the e-mail receipts. Is it possible too get my games back? Thanks.P.S I have not used the Oculus for a few years

Mikejin by Guest
  • 101 Views
  • 4 replies
  • 0 kudos

Wrong menu and unable to see universal menu

Whenever I use my quest3 to play a game i see this menu as my friend was trying to show me how to enable the hand tracking in game but I couldnt get it to work either as the menu's he was describing the process and they couldnt enable either. But am ...

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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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