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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 97849 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Referral code

My mom sent me a referral code today and I was wondering how long it will take for the $30 to be sent to me. Her phone doesn't show my name on it where she sent the referral code to me. It doesnt show the redeem option for me.

Jaylen- by Honored Guest
  • 212 Views
  • 0 replies
  • 0 kudos

Quest 2 doesn't work at all

So I'm posting this here in the off chance someone can help me get this thing working, I really don't want to have to wait a week+ to ship it back and get a new one... I got my Quest 2 today, I booted it up, it downloaded the update, during that down...

YoYoStevo by Honored Guest
  • 482 Views
  • 1 replies
  • 0 kudos

Airlink not working well since last Desktop update

I updated my Desktop software today and now my Airlink is very laggy unless I drop the bitrate to 50Mbps or less (played for months including this morning at 130Mbps). Quality is pretty nasty at 50Mbps. Is this a fixable known issue? Anything I can d...

JoseQ by Explorer
  • 1244 Views
  • 4 replies
  • 1 kudos

Stuck on no battery

I just got a quest and it took a while before it worked and once I was done I put it to charge and now it is just flashing the no battery and the booting up screen

Passthrough blacking out: Potentially dangerous to users.

When I want to move to another room, possibly to use a different boundary without taking the headset off, it blacks out the passthrough screen when it realizes it can't find the previous boundary. I think this is a really dangerous design decision as...

Mild-Dog by Expert Protege
  • 1519 Views
  • 13 replies
  • 0 kudos

2nd Router Wireless connection to primary for Air Link?

In all of the setup guides for air link that I have seen it is suggested that the router must be hard wired to the computer as well as hard wired to the primary router if you are setting up a secondary router in your VR area. Why can't I use a wirele...

Double vision in left eye

Hi guys i am experiencing problems in the Oculus home. i am seeing double of everything in my left eye and the right does not have anything.I have gone through and reinstalled everything. It was working fine until 2 days ago. Maybe an update stuffed ...

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Nhojj by Honored Guest
  • 9562 Views
  • 46 replies
  • 8 kudos

Space walking from the oculus Space Station environment.

When I was exploring the new feature that allows transporting to a few different spots in the Quest environment (I use Space Station), I found I could actually do a space walk. I think this was likely possible before this added feature but nothing in...

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No encienden los oculus

No enciende solo tiene una luz roja y ps ya lo cargue y sigue igual con la luz roja en donde te marca la batería y no enciende ya intente con varios cargadores y no

Funadroid by Honored Guest
  • 556 Views
  • 1 replies
  • 0 kudos

No enciende e

No enciende solo tiene una luz roja y ps ya lo cargue y sigue igual con la luz roja en donde te marca la batería y no enciende ya intente con varios cargadores y no

Funadroid by Honored Guest
  • 343 Views
  • 1 replies
  • 0 kudos

Deleting unwanted demos or games from library!

I downloaded recently some demos and games from "App Lab" and I'm not able to remove them from my library. I wish that in the future we'll have the option to delete unwanted demo, game or app from the library cause that's really annoying!

M_Sabouni by Honored Guest
  • 635 Views
  • 0 replies
  • 1 kudos

Beat Saber vids won't sync to app

Hi I've been trying to sync screen capture videos (beat Saber) from my quest 2 to the app but it just won't sync. I've already tried the manual way and the share way but it just won't sync. All other screen capture videos I have from other games have...

FoxGoBrr1 by Honored Guest
  • 451 Views
  • 1 replies
  • 0 kudos

Beat saber update keeps failing

I’ve already been in chat with support a few days ago and still haven’t received any info or found a solution to this. I can’t get the latest version of the game to download, it gets maybe 10% done before it completely stops and I get a notification ...

K91619 by Honored Guest
  • 1246 Views
  • 2 replies
  • 2 kudos

Serial numbers

Need help I work as LP for target and someone returned a quest 2 headset that seemed fishy we wanted to make sure that the headset is the same one that's tied to the box

Oculus quest 2 failing to load games

When I go to play games on my quest 2 it will get to the loading screen but then will stop and return to home.I have tried resetting but it still won’t work.

Oculus

When I try to reset my password it says my email is not recognized. When I know for a fact that the email I am using is the correct one. Because it says that is the email that is set up for the account.

Using a Quest2 with PC link will degrade the battery?

Bought a Quest2 in early 2020, used it only connected to a PC using cable, used it wireless maybe 10 or 15 hour, almost never. At the beginning the battery always stay 1t 100% when playing racing simulators, maybe losting 1 or 2% of battery, if any. ...

Referral Store Credit not received

I activated my Quest 2 headset yesterday.I know that my friend who referred the link to me will receive his 47AUD credit 30 days later;but how long will it take for my credit to appear and check my online store credit? also, my friend didn’t actually...

Space battle

After doing a factory reset on my Oculus go I attempted to reinstall space battle and it will not allow me to do so it hangs up at 37% please advise I really enjoyed the game Thank you Jeff Miguel

Facebooks Oculus Quest2 auth token is invalid

the push for having a mobile app for your users to use your product is disgusting alot of people dont trust your company and as an 19 year old now I see why im signed in to facebook and have the oculus pc application why cant i just use that instead ...

Can not log in

I Restarted my Oculus and was prompted to login with my Facebook account. Once I typed in my Facebook username and password and click login it said there was an existing oculus account found. I had to click on continue to merge my oculus account and ...

Oculus link weird tacking issue

There's a weird issue I'm experiencing on my quest 2 link which can be seen in the video below. I'm not sure what exactly to call it but I'd guess it's tracking related. Settings are pretty much all default, 120hz is turned on for the quest 2 itself ...

Rohanite by Honored Guest
  • 756 Views
  • 2 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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