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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 3 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus rift s crashes

I've have this problem where in the middle of my vr gaming my headset would just cut out display turning black all i hear is static and a usb port gets not recognized had this for a year still cant fix it 

RAN001 by Honored Guest
  • 4 replies
  • 0 kudos

NVIDIA GeForce GTX 1050 TI

When will the NVIDIA GeForce GTX 1050 TI be supported with the oculus app. I saw that there was support for 2 models under it. So is the incompatibility error a glitch?

Oculus app profile issue

Hey, I have an issue with my oculus app.when I press on my profile picture, a transparent grey screen appears and nothing else, can't access to my profile setting and etc...,anyone know what this issue? and how to fix it?

Arel1 by Honored Guest
  • 1 replies
  • 0 kudos

Display port randomly disconnecting

Hey, so I did have this problem where the display port would disconnect itself at random times, I did fixed it once by fully pushing it into the headset port but now it is doing this thing where how some headphones won't work till you put it in a dif...

The Blackout Glitch

The Blackout Glitch is affecting more and more people everyday. I've decided that it's just not worth using the headset any longer, but online friends have suggested that I at least join the "complaint chorus" to try to get Oculus to update their sof...

Track headset location

Is there anyway to track a missing quest two? Track as in GPS, or the government tracks us via our masks, not as in the quest tracks my controllers to work in game.

Longg5805 by Honored Guest
  • 0 replies
  • 0 kudos


I was about to through everything that was near me because of how mad I was after trying to make my controllers work after the new VR update and it messed up my tracking completely! Currently my quest 2 is in usable due to tracking not working for bo...

Weight of Oculus Rift

How much does the Oculus Rift and the stands and controller weigh without original box , I bought an Oculus and it’s shipping said 4.4 pounds and that just sounds completely wrong.

Hylend by Honored Guest
  • 0 replies
  • 0 kudos

Error Trying to Purchase Bundle

Attempting to purchase a bundle from the summer sale and getting and error: "GraphQL server responded with error 2078011: We're having trouble completing your request. Please try again." I've tried from the website (which results in this error) as we...


You All Take FOREVER

So what's the deal ... my order has been on processing for days now almost a week .. its past the estimated deliver and nothing on my order ... I've also asked for help through the device itself for issues with a game and I have yet to get a solution...

rift s

how do i fix the black screen glitch every thing id connected and updated

Oculus crashing computer entirely on startup

I've been trying to play my oculus touch that I bought several years ago (and has worked up until now). I installed some updates, and attempted to launch, however each time ends the same way: I initially am shown the menu, can move my head and hands ...

midoyuri by Honored Guest
  • 1 replies
  • 0 kudos


I am trying to log into my oculus app to pair my quest 2 to it and it is taking forever to load and i've been stuck on the same screen for 10 minutes and have tried multiple times deleting and reinstalling the app and turning on and off my network co...

Jstrill38 by Honored Guest
  • 1 replies
  • 0 kudos

Oculus quest 2 won't load Beat Saber

I've uninstalled/reinstalled the game. Everything else seems to work fine, I can load the home page, browse the store, play videos, and load up other games. However, when I click on Beat Saber, the screen goes black then returns to the home room.

Go live missing

I have been recently been playing walking dead. And I always clicked go live so it would be live on my Facebook so people can see me play it. But now the go live option has completely disappeared. Only shows record video, take photo & cast. Any thing...

My oculus quest isn’t working

I love my oculus quest, in quarantine i played it every night, but last week it said “software update” and so I put it on charge and kept it on for 2-3 hours, when I turned it on i heard the start up noise and the oculus logo, then three dots appeare...

Resolved! False Incompatibility warning

After upgrading from RTX3080 to 3080Ti Quest 2 gives me warning "computer does not meet minimal requirements". Plays good though. Another issue is frequent "tracking lost" message on start up, on and off, inspite of good lights. Has never happened in...

1NIK by Honored Guest
  • 1 replies
  • 0 kudos

Oculus Software Download Stuck

I recently got an Oculus Link cable for my Quest, I was downloading the Oculus software and it will make it to about 130-150MB before completely stopping downloading at 0 bytes / s.

4nqt by Honored Guest
  • 1 replies
  • 0 kudos

Not responding

Hi guys so basically I got an email from oculus support about 3 and a half days ago that said they would get back to me in 24 hours. They still have not gotten back to me any ideas? Thanks.

Ewoks18 by Honored Guest
  • 2 replies
  • 1 kudos


For some reason whenever I go in like Creed my right controller doesn't work and I my A button doesn't work. There will be a mini pop up and when I click A it won't work so I'm stuck on that screen.

unable to restore my backups

Hello everybody, I've just made à factory reset for my occulus system soft on my Gear 1 (after a big problem on it) but it seems to be impossible to restore my games and levels from the backup cloud.The setup doesn't lead to restore anything. Is that...

rift s controller (joystick) drift and faster in one direction

I tried taking the batteries out for 4 minutes and restarting. also tried removing the touch controller. And more annoying is that besides it drifting it also moves faster going right (which is the direction it drifts) than left. Do i need to buy a n...

Anonymous by Not applicable
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest