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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Instagram Loop After Being Hacked
My instagram account has been hacked and all my info (email, password, phone number) has been changed. Unfortunately, there is no help whatsoever, all I can do is click through and endless instagram help center loop. Please, help me get my instagram ...
Beat Saber will not update on meta quest 3s
It will not update from the store either, i have tried uninstalling and installing, uninstalling rebooting and installing and re-downloading the meta horizon app. Nothing has worked. I downgraded because i wanted to use mods (incase that had anything...
oculus quest support
First of all, hello, I own Oculus Quest 1 and I want to play the Plastic Battkegrounds game, but it cannot be supported in the store. When the developer team contacts us via e-mail, they say that the Quest 1 tick section is greyed out. Can it be supp...
I can't send photos or videos to my friends it the horizon app
i can't for some reason see the images or I can't see what my friends sent me only photos any help?
Highest-PPD headset?
Hi, I apparently seem to have very good eyesight (judging by how many people tell me that my PPI and PPD standards are unrealistically high). I even tried Apple Vision Pro at an Apple Store and I can still clearly see the pixels (and also the foveate...
Golf+ Calibration DeadEye Controller
Hello,I struggle to calibrate my Golf Controller. When I go to the range I can only do shout and after that the lengths of the controller is gone. I use the available Dead Eye Controller in the set up. When I try to tap for a new ball it doesn‘t work...
How do I get back a suspended/hacked account?
Hello,My facebook account has been hacked last month (via a fake/unknown instagram account).With the help of Meta Verified support, I got back my facebook account on a new email address a few days ago.My issue is that my meta account, where my quest ...
Je n'ai plus mes applications acheter sur mon quest et sur mon PC
J'ai réinitialisé mon poste de évolue installer mes applications avec l'application horizon de mon mobile et toutes les applications que j'ai acheté il figure plus on me demande de repayer je ne comprends pas merci de votre aide
Is there a way to revert the new avatars?
I updated to V69 and it put me on the new avatars. Is there a way to revert this
Resolved! Limit Of Messages Priv On Community
You have reached the limit for number of private messages that you can send for now. Please try again later.What Solve of this problem ?
Account hacked using Meta horizon account
Hello, I need help regarding the META account associated with the email address ***@gmail10p.com This account is linked to my Instagram account, but I did not create it. The person using this META account logged in through META HORIZON and has access...
Account Suspended For Sync
Hi Instagram Team, I am writing this down an email with a hope any human will see and give a response for humanitarian aspect. I lost my Instagram and threads on 4th feb 25. With regarding a post posted on Facebook that post doesn’t even exists on In...
Urgent: Instagram Account Restricted for Months – No Response to Appeals
Hi Meta Community,I need urgent help regarding my Instagram account (@Logic_yahaya). My account was restricted several months ago, and I was asked to submit an appeal. I have submitted multiple appeals over the past 4+ months, but I have received no ...
Hacked and Disabled
Hi there, Hoping someone can help or point me in right direction. I was hacked this morning. My account disabled and I received a message when I try and log in to Facebook that I was suspended because of my instagram account doesn't follow rules, how...
Hacked Instagram Account
Hi META,I need your help to recover my instagram account. Hacker changed all of my credentials and using a ****@gmail10p.com email address which i have no access to. The hacker even set up 2FA authentication. Please get back to me the soonest in what...
Changing birthday
I accidentally changed my birthday a few times and now it only gives me three options that wouldn’t be a problem but when I try to change it to the original all it tells me is that I need to go on a desktop to change it but when I go to the desktop a...
Facebook hesabım 21 Aralık 2024 Tarihinde kitlenmiştir. Selfie doğrulaması istiyor ancak defalarca denememe rağmen kabul etmiyor. oyun hesabım bağlıydı. Benim için çok önemli lütfen bana yardım edin. 2 aydır hesabımın kilidini hiçbir şekilde açamıyor...
Quest 2 right controller blinks 3 times when battery inserted, than nothing
I have a quest 2 right controller where just recently stopped working. Nothing happens on it. I've replaced the battery tested the battery on my left controller. But all that happens is it blinks 3 times when I first insert a battery but nothing else...
Referral not Received
Hello.I went with a friend to Best Buy to purchase. Quest 3S onFebruary 9th 2025. He used e referral link to start his account. Neither of us received an email about our 30.00 credit.. What steps do we need to take to receive our credit other than my...
Resolved! No referral credit
I sent my friend a referral link which she used when she purchased Quests for herself and her son. So far neither of us have received the $30 store credit. How long does it take to show? It’s been about 2 weeks.
Need help
Need help since this company don’t know how to. we have the number 2 head set, it won’t connect to wifi keep saying authenticate the password try again, the password I’m entering is right. I’ve logged out of other devices in the home and logged back ...
Meta email verification - wrong email being sent
Hi, Meta has a message stating I need to verify my email address, however it shows the correct email address, but when I click verify email it's sending it to the wrong email address. I cannot get help, there is no way for me to contact meta.
Unable to troubleshoot D-Link VR Air Bridge: Initiation fails immediately
Hey all, I've suddenly started having issues trying to get my Air Bridge up and running.I've had no serious issues since the link meltdown that occurred a long time ago, but this has been an absolutely troublesome experience for the last two hours I ...
Issue with login on meta quest 2
We have had the occulus a while and when setup was in my son's name but with my fb and email. There is a problem with login now as its asking proof of age over 13 (my son is 11) so cant but i cant verify id as its in my sons name. Have been informed ...
Avatar Feedback.
Just wanted to provide some feedback for the avatars. As someone who is folically challenged, would be great if you could adjust the squareness of the top of the avatar’s head.Currently all the head choices have squared hairlines. Which makes it very...
PTC V72 Possible Bug: Unknown sources in library is missing?
i no longer have access to apps installed as unknown sources
blank isn't responding
hi, so I've been having issues this week and it's been really buggy for some reason (using quest 2 incase there's a known issue) and it sometimes breaks and doesn't let me open my quest menu like today and now I'm getting a no response message where ...
Resolved! Setting up Oculus Quest 2 VR without its controller in 2023
Hi there, Recently I bought Oculus Quest 2 VR from Ebay without the controllers. I'm really struggling to set it up as it always shows the controller pairing screen and doesn't let me do anything on it. I have DS4 Gamepad, USB Keyboard and Mouse, A s...
Oculus VR Headset not shown in Windows PC Systems>Sound>Devices after Windows 11 Update 23H2
When using Meta’s Virtual Desktop and Discord (or any other PC application), Quest 3's Microphone works, but headset speakers do not. PC’s monitor speakers can produce sounds heard by Q3 microphone. Problem occurs with and without Link Cable connecte...
