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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2591 Views
  • 65 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't login to Oculus Mobile App

I can't login to the Mobile App! Every single time I try to log in with my facebook account, it continuously loops as if it's trying to log in, but it goes on non-stop until I give up 15 minutes later. I signed up an oculus account using my facebook ...

1353051 error

Can't use the same paying method as always. Writes 1353051 graphQL error. What does it mean?

TothPeter by Honored Guest
  • 261 Views
  • 1 replies
  • 0 kudos

Help I cannot change my email address!!! WHY??

Hi all. I am trying to change my email address for my Oculus account. I have signed in, put the new email, but the verification code does not get sent to the account. The email address is wrong an old defunct email, but for some reason I cannot chang...

Oculus Rift S stoppes working!!!!

My goggles stopps working. Working fine for hours, then when starting playing again after a brake the goggles is not working. Have to close down program and remove headset connections for it to work again,,,, then next time it is same problem all ove...

starting oculus

the O appears on screen along with an oval containing three circles in a line alternately blinking.

tillly by Explorer
  • 234 Views
  • 1 replies
  • 0 kudos

Headset not installing

I have to move my Rift to another computer. During setup the steps get to the point where the hedset is being set up and stops. There is nothing in he headset when it says continue in vr. I have checked the connections both on computer and headset. I...

tomnatwil by Honored Guest
  • 162 Views
  • 1 replies
  • 0 kudos

Controller joystick drift

Hello, I've owned my rift s for about a year now and haven't had this issue up until now. Games run fine, but for whatever reason, my character in every single game moves to the right without moving the joystick every once and a while. It makes games...

BearKey2 by Honored Guest
  • 974 Views
  • 1 replies
  • 1 kudos

Giving up on the rift s

im at the end of my rope with rift s i followed all the support, sent all my logs, took all the community advice. orange light with no display. white light with a still image. cant detect usb. cant detect dp. cant detect sensors. ive had every error ...

I cant change my email address!! Its driving me mad.

Hi all. I am trying to change my email address for my Oculus account. I have signed in, put the new email, but the verification code does not get sent to the account. The email address is wrong an old defunct email, but for some reason I cannot chang...

Myst downloaded but not in library

Received Myst as a present and went through the download process but can't find it in the library. Looking at the Myst website, it looks like it only works on Quest. I have a Rift S. Could that be the issue?

No Microphone in Echo VR on Quest 2

I'm having an issue where my mic isn't working in Echo VR on my Quest 2. It works in other apps so I know its enabled and functioning properly for other vr spaces. In the Echo VR audio settings I have the following options:Voice chat: set to OpenVoic...

Forgotten PIN and Facebook email address no longer valid.

I forgot my PIN and the email address connected to my Facebook is no longer valid. I tried changing my primary email address on Facebook but it's still showing up as the old one. I need the PIN to change the email. Its just and endless circle. Can an...

Nobody64 by Honored Guest
  • 254 Views
  • 1 replies
  • 0 kudos

Bad wired connection, better wireless connection? HELP!

Hi all,Hoping some kind soul can help me out!Got the Quest 2, got SteamVR. Connected my PC with the Quest using the 10ft variant of the Anker cable suggested by Oculus, and it's very slow, very fuzzy, etc. I know the computer itself can play the game...

Apocsol by Sightseer
  • 589 Views
  • 6 replies
  • 0 kudos

oculus link wont work

It worked before the latest update but ever since Ive updated it it says link has stopped working any advice on what to do I've tired 2 different cords

ledge023 by Honored Guest
  • 179 Views
  • 1 replies
  • 0 kudos

Oculus link wont connect

So I am trying to connect up Oculus Link and it tells me to go to my default web browser and when i do it doesnt do anything whats up with that?

Can not see any thing on my Rift S

I was playing fine earlier but then my Rift S decided not to connect. I did a delete and reload , had to fuss with audio but then got that green light so all green on Occulus page. I call up DCS Beta and it opens in VR, the small window, but I can se...

cant do some online games

so i saw half+half in my libray so i installed it and played it and i got a erorr to connet to the internet even tho i am conneted so i whent to play echo insted and i couldent connet to that now games like vr chat and rec room work so i cant really ...

Rift S Not Connecting

Hi all,I have just purchased the Rift S for my daughter for Christmas and I have to say I am extremely disappointed in how difficult this item is to get setup.I have a HP laptop that is only 1 year old but this seems to be incompatible with the Oculu...

Displayport not connecting

I recently bought a rift s and was really excited to finally play some vr, but then when i go to set up the headset it says that the display port isn't plugged in even thought my PC is recognising that there is a "second" display connected to the PC,...

ETHN123 by Honored Guest
  • 418 Views
  • 2 replies
  • 0 kudos

Oculus stuck in 3 dot loading screen

I recently got an oculus rift s but for some reason when i turn it on I am stuck on a loading screen. I have used the headset for 3 days now with no issues except for a few tracking bugs with controllers. I have tried rebooting my pc, plugging out co...

Oculus Rift S is blurry and fuzzy.

So basically the title. I just got this thing today and even with my glasses text is not clear to read and while I am playing Superhot VR I randomly notice that everything is fuzzy, like I can't see the corners of the "Glass" people clearly. This eve...

BrianRS by Honored Guest
  • 35519 Views
  • 10 replies
  • 1 kudos
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