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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Won’t start
I started up my oculus and it’s stuck on the meta logo I already tried to reset it the screen turns black then it switches right back to the same mega logo help???
Adding a Friend
My son was trying to add a 13-year-old he met in school and he is 12 I put the oculus to my d.o.b because he told me if it's his he won't be able to play any games the cool kids play and when he was trying to add his friend in VR it would not let him...
Help
When i am trying to buy a game my 30 dollars credit does not show and i never use the 30 dollars credit I just look to a game then my 30 dollars disappeared and I can’t use my $30 anymore
Missed referral opportunity.
Hello. I bought my Quest 2 already 8 months ago. Everything is cool and I'm very glad I bought it! But recently I found out that I could use a referral link and get $30 in my account. It seems I missed this opportunity. I am very sad about this. Can ...
My oculus isn’t working
My oculus isn’t working it won’t let me go to any of my apps it says I have them installed on the store but it says I only have settings and hands on but installed on my apps I can’t join party’s I can’t check my messages or profile I can’t play a ga...
Purchase
Hi, I would like to make a large purchase, where can i go to speak to someone about a large purchase? Over 300 headsets? Thank you
Resolved! Oculus Library Service is NOT working
I've just bought Oculus Rift. I'm wondering why I can not start Oculus Library Service on my PC ?Everything else is working but when I try to start Oculus Library service I'm getting this in Event View below.I see that Oculus service is using Local a...
FitXR - subscription
I’m trying to buy FitXR app but I’m not able to do it! I choose monthly subscription and the system starts thinking and happens nothing. I was waiting more than half an hour please help.
Resolved! Store purchases not working
I am currently unable to purchase anything from the Quest store. Web browser, in headset, or in the phone app, they all fail with the following message:"We're having trouble completing your request. Please try again." Nothing has changed on my end (p...
Link and Air Link stuttering with Quest 2
I can notice some hiccups every few seconds, especially when looking at controllers it's obvious.It gets worse when I push up the bitrate. Under 40mbps with airlink is OK, maybe 2 or 3 every 20s.With link cable same issue but more acceptable. I check...
Can’t pair my controller to my headset?
Please help, I try to un pair my left controller then can’t pair it back to my headset. What should I do next?
Problème appli oculus
Bonjour j'ai acheter un oculus rift avant j'ai bien regarder si mon pc portable était compatible car il a une rtx 3050 et un Intel core i5 11300h et tout est compatible seulement quand je lance lapp oculus pour configurer mon rift lapp m'affiche "car...
Oculus app Computer
I am trying to login to the oculus app on my computer but when I hit login with Facebook or any other option it brings up meta.com but it's just a blank white screen I've searched for fixes but I can't find any.
My oculus quest two won’t connect to my computer
When I try to connect my Quest 2 to my computer it won’t give me the prompt to allow file acces, I have all of the options required for it to work, it charges fine, and my computer recognizes that it has been connected, but when I put the headset on ...
Oculus quest 2
I’ve been waiting for a replacement controller from Meta and haven’t heard anything since sept 23. And now is Oct 13 and haven’t received my controller
Images suddenly low quality on link
When first using air link with vrchat, it worked like a dream but the second and third time I tried it, everything looks like a 144p youtube video while unlinked looks better somehow.
Controller Issue (not detecting index finger)
So i contacted support about this a couple days ago but have not had a response yet so i thought id ask to see if any one else has had this issue and knows how to fix it. When i was going through the setup i got a message saying that the firmware on ...
scary game refund
I bought the twilight zone game and it was labled as an adventure game but it was a terrifying experience for me and now I have ptsd i only played
Cant connect to new wifi vr air bridge
Cant connect to wifi vr air bridge , worked the first time, tryed later in the day and i couldnt connect to thevr bridge dongle, uninstalled the oculus app and reinstalled, worked, now it doesnt work again. in the headset where you click on the vr ai...
Cant connect to wifi vr air bridge
Cant connect to wifi vr air bridge , worked the first time, tryed later in the day and i couldnt connect to thevr bridge dongle, uninstalled the oculus app and reinstalled, worked, now it doesnt work again. in the headset where you click on the vr ai...
App content continually deleted
Ever since I bought the Quest 2, over a year ago now, I have had an issue with downloaded content being automatically deleted. For example, I downloaded quite a lot of content for the 'Felix & Paul' and Ecosphere apps, rather than select the 'Stream'...
Button Error X and Y
I have a problem with the left control of my oculus quest 2, the X button works by pressing after 3 or 4 seconds and the Y button only detects my finger when it is overlaid but it does not press.I wanted to buy another but I'm from Mexico and they do...
Offline friends glitch
For that past few days right after I made my mega account, it has been saying all of my friends are offline. When I click on their name, it has a lock symbol. Any ideas?
Warranty replacement
Tommorow 10/14/2022 is the 7th business day since I received an email stating it would be 5 to 7 business days for a notification my warranty replacement would get shipped out. Since I have worked online sales in the past and know that when an item i...
Oculus Quest 2 right controller doesnt work
Hi im looking for help, my right controller doesnt work, it consumes the battery without using the oculus and then with another battery doesnt work, what can i do?Thanks.
Green shadow outline of hand or background objects appearing during video play.
I hadn't used my oculus for a while, but now when I boot it up, it will occasionally show objects in my room outlined in green, or if my hand comes up close to the view finder, I can see my hand outlined in green pixels, and this is while playing gam...
Adding files to 2nd account
I need help trying to add files to the secondary account via Andriod File Transfer. I know you are not supposed to be able to do this, but I did. I don't know if I got lucky or what, but I was able to add some files to the second account and they can...
Unable to log in using email address
Hi, set up a new Meta Quest account using the Meta Quest app on my iphone, and have logged in to that account online via chrome using same user name and password. Even managed to pair with my Meta Quest 2 headset. Now can't log in to app on iphone, i...
oculus randomly stops showing up as a file on my pc
i plugged in my oculus to my pc to download a bonelab mod. I remember clearly pressing allow access to data on my oculus, but after downloading one mod it randomly stops showing up on my pc as a file. I tried everything I could think of. when I look ...
Signing up for meta horizon
After signing up for meta horizon account my go will not load up?
