Forgot pattern

Can I get a reset password for my Oculus? I have been locked out of both the app and the Oculus. Tried to follow the instructions for reset but i don't get access to anything without the pattern. Found a similar post where the solution was an emailed...

Constantly Forgetting My Guardian!!! Fix It!!!!

Every time I try and take a quick break, which FB recommends, I come back to a headset that has completely forgot my Guardian. This makes me wanna toss the thing across the room lol... Seems worse since the latest update. Fix it!!!! …please.

Cannot log into Horizon Worlds over Link unless I wait a couple days

If I accidentally disconnect my Link cable while I am playing Horizon Worlds on my Quest 2 over Link, I am no longer able to log back in. If I try to log in, I go through an endless loop of merging my Oculus and FB accounts. Once I click CONTINUE to ...

Problem with MSFS and ONLY MSFS...

Hi. Strange issue that I've been trying to fix for a week. Whenever I start MSFS, whether it's in VR or not, my Oculus home on my Quest2 starts freezing and rubber banding like crazy. I can load the game and switch it too VR but it's unplayable. The ...

Dev build getting kicked back to menu on load

Hey all, This is the first time this is happening. After building our game after loading the build on the quest 2 via side quest which has always worked, when trying to open the app it will show the 3 dots then kick back to the menu. The build works ...

Signing in problems after update

I updated the system and every time I sign in with Facebook it tells me I need to update. Makes no sense. I’m just going in circles. It doesn’t say I put in the wrong credentials- it says I need a system update… after the update. Anybody else dealing...

Quest2 won't allow me to use Virtual Desktop

Hi guys,I purchased a regular copy of Virtual Desktop. It is now some time that I don't launch it.When today I launched the app to connect wirelessly to my PC, in the app on the visor I get a message that the app is not licensed or "should be purchas...

App search reliability

I am unable to find a certain app periodically - I have tried from accounts with and without the app installed.Example below where the WIN Reality app does not show for "Win Reality" - have also had these happen with 'baseball' periodically. 

[HELP] First use of an Oculus Quest, pin code never accepted

Hello everybody,I received an Oculus Quest as a gift, I had to factory reset it in order to pair it with my oculus account / phone app and so far it works, until it reboots after the first update.Then the headset asks for a pin, the 5 digit pin from ...

Can't pair my phone/tablet to Oculus Quest 2 (Location issue)

Since a different post from 2020 didn't get any traction, thought I would create a new thread and link to the old thread - https://forums.oculusvr.com/t5/Support/Unable-to-connect-phone-app-to-the-Quest-2/td-p/837080 I received my headset yesterday.G...

Oculus Tray Tool error

Hi guys,I have an issue with OTT, it used to work very well, now reinstalled twice and I still get an error message when trying to save settings in "Quest link" panel. The text is in italian but I'm sure you can get the issue, it is related to a valu...

Sidequest and bugjaeger help

Hello I've done the developer mode when I put the cable into my headset and samsung galaxy zfold3 allow it stats choose an app for USB device 3 apps come up camera importer downloads and gallery I'll press downloads and files files by Google and home...

Oculus being lazy

Oculus is trying to get people to Bluetooth their oculus VR headsets to their devices to just play the games they bought all because they can't fix whatever is going on

Melted port

I plugged it in Over night and when I checked it in the morning it was melted and wouldn’t charge I only used the charger it came with

Game bought without even knowing

Alright so I tried to get a game call job simulator and it said purchase was canceled so I thought nothing of it. Later my sister said job sim is cool and I'm wondering what? So I later see my sister has played without telling me so I checked bought ...

hi there, question

hey question, i have a 3060 gpu(in my dell g15) and a quest 2 they won`t connect, what do i do? Is there a setting i can change or fix

Deleted email address

Hi. I just realised the email on my Facebook, that I registered with, has been deleted by Google so I won't get the code for best saber. Is there anything that can be done please? Thank you.

Quest 2 issue

My Quest 2 is stuck. I power on and see the meta logo, then what looks like a SD card image with a down arrow and a green bar loads at the bottom. Then another screen with the Meta logo that never goes away. I have tried to factory reset, but it stil...

contacting support - a real person

I have a question about setting up my account. Is it possible to talk to a real person or is this impossible? I tried messaging someone but they sent me a link that was not helpful and then logged off. I understand the desire to route customers throu...

My phone isn't paired and I can't get out of the the controller pairing menu

I can't pair my controllers to my quest 2 because it keeps asking me to pull the tabs, and I can't connect my controllers via wifi because my quest 2 isn't connected to my phone and doesn't have it's wifi on. How do I fix this?

Can’t connect to multiplayer lobbies on a few games

I’m trying to play games to socialise with people and make a few friends on the way but when I play a certain couple of games I can’t connect to multiplayer lobbies but when I go on like for example rec room or vr chat it starts working I don’t under...

Spectator Mode for Quest2

Looking for any documentation on how to implement the spectator mode shown recently at a oculus event. Basically the feature is a separate camera casting to a phone or compatible device, that isn't what the user in the headset is seeing. I work in Un...

I need help!

My son purchased games without my permission. Can I please talk to some one who can remove these from my account?

Help

I don’t have email I started oculus with and I can’t reset pin how can I reset pin

How do I request to get a portal, apple camera and apartment on my Quest II

Rift S "oculus sensors can't track headset"

My Oculus Rift S has just started saying "oculus sensors can't track headset" after working fine since I bought it.I have tried dozens of solutions I found online and nothing has worked so far. The only conclusion I have come to is that when I check ...

Update

Anyone know when meta updates their app? Wondering since I’m curious.

Headset not displaying anything but black

Not only that I can’t seem to log in. I’m not young but I’m not that dumb that idk how to login but it simply won’t let me. My headset is just a black screen and I can’t even get into the app on my phone now. What do I do please?