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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Black screen
It started with a black screen that flashed then stays black.rebooted holding power down for several seconds. Can hear it booting up but no picture.tried a factory reboot. Now the light is white and it won’t turn on at all.my VR is fully charged as t...
Cant connect to my headset
I received a defective headset and the new one that arrived I can't connect to my oculus app until I delete my old device. I went to verify my account and I'm not getting and 2 factor authentication. My email works just fine, the Meta app just doesn'...
Black screen after system reset
I did a system reset after being stuck in the camera view. Now I’m downloading everything again but I had to try 3 times just to turn on my device. Then I would get stuck in a black screen if I left the boundary or the device went into sleep mode. I’...
Oculus Freezing 1-30 seconds nonstop
Hello, I have been getting this issue constantly where the screen freezes in place and everything becomes unresponsive when I look around, I see black and then a upside down version of the screen that I froze on. This happened with my quest 2 which I...
Resolved! No "Desktop" Icon after Update in Oculus Link
Hi,i can´t see the "desktop" icon in Oculus link anymore - i think that´s caused by an update...I wanted to connect my Quest 2 to my PC like always...but without the icon - not possible.thx!Tom
Resolved! I cant do anything
I turn on my oculus and all my games has dissapear and when i open the store says "there's nothing here"
Pink Patterns in Beat Saber
Since updating to Meta from Oculus, my Quest 2 has been having issues. Now I get random pink swirling patterns on the walls and floor of my boundary in. Beat Saber. They wink in and out. This is something I've never seen before and is distracting to ...
Oculus app thinks I'm using Rift. I'm using a quest.
At the top of the Oculus app, it tells me that Oculus isn't compatible with my system's hardware. When I click on the Learn More link it sends me to the Rift and Rift S requirements page. When I try to buy a game it tells me that the hardware that I'...
Conversion to Meta account
Just created a new Meta account so I could connect 3x Quest 2 headsets. First one seemed to take forever and wouldn't connect until factory reset on headset. Got it connected, but my library is empty and the games previously purchased are not there. ...
Audio Devices Not Showing When Connected to PC (Using Link Cable)
Whenever I connect my Oculus Quest 2 to my PC using the Link Cable, there are no audio output or input devices for my headset. I went to my audio devices through my PC settings and there was no "Virtual Audio" and stuff like that. I had just fixed th...
Pair problem
Hello, I got a problem, I can not pair my oculus quest 2 whit my mobile, i have an IPhone XS …. Can somebody help me please
Resolved! Screen Casting to Tablet Instead of Phone
Is it possible to use an android tablet to cast the Quest1 screen to instead of a phone, and if so which one do you use and is it any good ? Thanks.
Broken Straps on Elite Strap with Battery
Straps on my Elite Strap with Battery have cracked and broken with very limited use and always properly stored in the Oculus travel case. Does anyone know how to return for repairs? I love the strap and extra battery power, but I feel the side straps...
Unable to add payment method
Unable to add payment method,with card it ask me for zipcode,i tipe my post code and it's not working,I tried aswell with PayPal stil not working
Resolved! Developer mode not available for activation in oculus app.
I am logged in with my meta account, and have joined an organization, and have activated 2FA.So when I open the Oculus App, and go to Devices -> Developer Mode, why do I see a link to a webpage to enable developer mode, instead of the controls I need...
Creed Rise to Glory won’t save story data
I just bought Creed and I’ve tried to play the story mode around five times now, every single time I try to play it it resets. I’ve looked at other forums and it seems like a lot of people are having the same problems and even when you allow permissi...
new quest is unable to pair
I recently purchased a quest 2 (brand new) when i was setting it up everything was normal until the pair screen i have tried everything and nothing has worked is anyone having this issue or if you have the solution please tell me im desprate
We're having trouble getting oculus to start up.
When I click on the Oculus shortcut to start the software, a message comes up that says: We can't get Oculus to start up. The software on your Oculus may be updating. Please give it another shot after a minute. If the problem keeps happening, call Oc...
Stuck in three dots and can't get my rift s to work after oculus last update
my pc is above minimum spec i still get sound from oculus home but im only seeing the three loading dots and thats it how do i fix ?
Factory reset
Did factory reset, logged back in to the account and my library is empty. To download previously purchased items I have to purchase them again. How do I fix this?
Down loaded games
I just bought the quest 2 and i linked up to my existing oculus account. Hiw do retrive all of my games that i already own?
Quest 2 crashes, but games on steam vr keep running perfectly fine on pc, link cable
The title says it all, I've been trying to play skyrim vr through steam vr but after some time (random) the oculus just crashes but the game keeps running fine on my pc, I don't know why this happens, my drivers are completely updated.These are my sp...
Can't download game
So i bought Bonelab and i don't have it in my apps. I have restarted my vr and factory reset it and still got nothing. all it says on my phone is install queued. I am connected to internet on my oculus i am able to play online games. Image:
Won’t let refund
Me and friend use to play onward but then he passed away I would like to refund onward but I have had I more then 15 days could you please let me refund
Factory reset because i could not update headset
Haven't used the quest 2 in a year. I turned it on and it said I had to update the headset using settings. I couldn't get passed my login, everytime I tried to log in it said I needed to update. I gave up and factory reset and created new account. Pr...
App sharing disabled for device
I had an Oculus Quest 2 and had turned on app sharing, which is THE reason to have this set if you are using in a family environment. Multiple users can log into the headset and play the "apps" you've bought with your account as long as app sharing i...
Resolved! Unplayable lag with link
I been having this problem with my oculus/meta quest 2 or pc where ill try to play a game through pc with a link cable. Ill open the game and it becomes extremely laggy and unplayable. my pc specs are: Ryzen 5 3600, Rx 5500xt 8gb, 16gb 2666 ram. I'm ...
Log-in disabled for Oculus account and Facebook account
I got a Samsung Gear VR for my S7 back when i pre-ordered it but never tried it, decided to try it out today so i created a Facebook account because i couldn't create a Oculus account through the app, but then I couldn't login from my Facebook accoun...
My Oculus 2 Link app is glitching and not responding
Hi,My Oculus 2 Link app is glitching and not responding.When I connect to my PC after clicking on "Link" the view start to glich and not responding at all, and I can see only the front area of the 360. the bach is glitched with black\grey statics.Whe...
Oculus is broken when it boots up
Sometimes it boots up but it just shows a black screen and the power light doesnt show and when it boots up the guardian system its broken and i cant interact interact with the blue floor it also displays a message that says something like com.oculus...
