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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Pc connection

before meta took over I used to be able to connect to my pc via USB lead and transfer videos over to watch on my oculus 1. Now the ALLOW box does not pop up. I have done everything to sign in to meta. Do they only support oculus 2 now?

I HATE META QUEST!!

@MetaQuestSupport  I have a Quest 2 headset that can't pair to the Meta Quest mobile app due to this stupid 'Software update required' issue. Meta say that they are working hard to find a solution to this issue and they're very sorry for the inconven...

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Tanni32 by Protege
  • 1753 Views
  • 2 replies
  • 4 kudos

Lack of Quest 2 Controllers

Why are there no Quest 2 Controllers available? This was and is a problem with the original Quest as well. If I cannot purchase a backup pair of controllers and if a controller breaks the Quest becomes useless! Why doesn’t Meta allow for and encourag...

help

I am frustrated. In the process of trying to fix my left hand controller, I followed all the steps online such as "Reboot to Factory Settings". Whatever you do-don't do this! It is now month number 2 and I am still dealing with a headset that does no...

Arizona Sunshine Glitches on Oculus

Over the last few weeks I have been having bad issues with AS freezing up, glitching, and placing my character in areas that I can’t get out of. I have cleared my guardians and history, uninstalled and reinstalled the game, cleaned my cameras, turned...

Tkdross by Honored Guest
  • 2810 Views
  • 3 replies
  • 1 kudos

Missing apps

There used to be a Batman Lego app that my grandsons loved y to o watch. It’s not there now. Please help find it. I also used to watch an Ellen video of gorillas. It is gone too. These videos were entertainment only. No interaction

I cant find my login the same as my profile

So I have a meta Profile in my quest.But when trying to login with what I think it is in the Oculus quest app, its not the same profile.I dont know if I used a facebook account to log in or not, but when I try both of the two facebook accounts it cou...

Pattern and pairing issue

My Quest 2 is stuck on a screen asking me to unlock with a pattern.I have clicked forgotten pattern and it prompts me to go to the app.The app is asking me do do the same thing.The app is not finding my headset.When I try to pair it is asking me for ...

Typing in 8 digit code and not connecting.

I keep trying to sign in because I had a 4g hotspot come in so when I tried to sign in by putting in the code it wasn't working. It keep saying there was a error please try again. I'm a little impatient so I try again. Error. I do it again. Error. On...

Resolved! Low battery notification?

Is there supposed to be any sort of low battery warning or indicator other than opening the home menu? bc mine just seems to let the battery run down until it powers down. Would be a nice feature if only so i didn't feel the need to have it plugged i...

Pairing: Next Step

I am experiencing pairing problem as well, I initially had a power problem because my Oculus 2 would only charge to 50%. They told me to send my headset in for a replacement. The replacement will not even pair or recognize controllers, telling you th...

CEBProf by Explorer
  • 598 Views
  • 2 replies
  • 4 kudos

Log in error

I just got a meta quest 2 VR I downloaded an app iPhone started to try to set up an account but I can’t get it to work all ways fb, Instagram or email keep saying I don’t have an email setup so try to add it still say same message and I can’t go any ...

Oculus Quest 2 does not show up as a USB device on PC

Exactly as title states, I'm trying to mod Blade and Sorcery: Nomad, and I can't connect the OC2 to my PC and access its files. I've tried everything, no tutorial works, and no solution has come to mind. Dev mode has been toggled on/off, oculus link ...

Viberius by Honored Guest
  • 2254 Views
  • 6 replies
  • 0 kudos

Right controller

recently my right oculus controller broke and i have tried everything to fix it and nothing works. i have no idea why it broke either

Quest2 Headset not charging past 55% with the new update!

After one of the last updates, my headset (Day one 64Gb with very little hours on it) stopped charging past 55%... When I tap the power button (while the headset is off) to get the battery percentage, the percentage says 100%, but the orange 'chargin...

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App sharing issue

I wanted to add app sharing to my replacement. I factory reset my old headset before sending it back. When I go into settings to do it, it states I am already app sharing in a device. Is there a way to fix it?

Resolved! Referral didn't work

My cousin and I both just got a quest 2. I activated mine first and sent him the referral code. He clicked on it, logged into his Facebook account, and it said it was accepted and to set up his oculus for the credit. But when he did, it didn't credit...

DJMinnich by Honored Guest
  • 711 Views
  • 3 replies
  • 0 kudos

Eight Quest 2 Controller thumbstick broke

Heya, so my thumbstick on my right controller doesn't want to turn right anymore it hardly does, I tried cleaning, didnt work. I've been checking the store for a while now and it still says out of stock, what do I do at this point?

Resolved! How to sign out of Facebook from Headset?

I have an oculus 2 and I connected to his facebook account.I want to sell it and I don't know how to delete the facebook account from the oculus 2 device

erafram by Honored Guest
  • 965 Views
  • 2 replies
  • 0 kudos

Horizon worlds counting the total number of objects

How do I get a counter to count the amount of objects like chocolates in a chocolate box when I put a chocolate in a box how do I get it to count the number in the box when the number is reached I would then generate a closed box and give it to th...

Can’t log in using the meta quest app on ios

Hi, i just got the quest 2 and wanted to try it out. But i can’t log in using the app! I keep getting in a stupid loop. I made an account with my email, i want to log in it leads me to an popup. But after i enter my mail and ww it just refreshes the ...

fsbric reset problem

when I wanted to reset my google oculus quest 2 tells me i must put off the paper of controler but i do it on start use it . how i do it again?

Parental Controls

Hi,Im having a Problem with parental controls,Im 14 and my mom ist completly fine with me playing over 18+ games.But my mom cant give me access to a game i want (Contractors) And its because i live in germany and its not allowed. Im scared because i ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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