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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Changing password
I tried to change my password for the new Meta account but I never get the email with the code I did check the email address and it is correct any help would be appreciated
Resolved! Golf + quit game
Hi everyone, does someone know how to quit the game without restarting the head set? Thanks
Getting beat saber for free
I bought my quest on a different account and then when i tried to log in it wouldnt let me log in with the account i bought the quest with. is there any way to merge the data and get beat saber.
Just to be sure before I send my oculus out for repair
I want to make sure that where I am sending my oculus is the right place for it to be sent its a rift s. Message me so I dont if I should just say it so everyone can see so message me and then Ill say the place.
Headset showing as USB 2 instead of USB 3
Hi All, My Rift headset has all of a sudden gone to usb 2. Anyone had this?
Resolved! Oculus stole my device
So, oculus stole my device. My quest 2 got bricked after a software update (duh), so I had to send my device back to oculus. They received it on August 10. Based on the company policy - I should have received a replacement in 8-12 business days. I al...
Resolved! Best upgrade from Rift CV1?
Hey all, Long story short - my dog ate through my Rift CV1 cable. Yep, that timeless excuse is an actual reality for me now and, sadly, I'm told by Oculus that I cannot purchase a replacement cable, leaving my beloved and perfectly-working headset, t...
Can’t pair replacement
I got a replacement Quest 2 today but can’t pair it. I got 5 numbers in the app and the glasses and app is connected but after a while it says can’t pair. I have restarted everything, uninstalled app, nothing helps. In my app account I still see my o...
Resolved! Quest 2
Just turned on my headset and my profile and all my apps are gone! Since this has changed to META which sucks btw! Nothing works! Unable to get any updates and apps I paid for are not there. FuriousGreyrider
Changing My Username
So I created a ticket maybe a week ago about changing my username. And long story short I figured out how to change it and assumed the ticket would be dismissed. But now, I need to change it again because of a change in my esports team.So I created a...
Resolved! No "Connect Move to Oculus Mobile App" in Move app settings
Hello,I am hoping to connect the oculus move app to my apple health app. Unfortunately, I do not seem to have that option available even though it was suppose to have been released to everyone. I am on the latest software, and even tried factory rese...
Lost game library
Hi, I lost my game library. I submitted a ticket to tickets.oculus.com but the sytem does not work. It says I don't have access to see anything. I keep getting e-mails that ticket is updated, but I cannot see what they are writing, I cannot call them...
Oculus help
Does quest link work with windows 11? If so what do I do to fix it all I get are three white dots
games bought on head set or app not showing any more
why for a luddite non rocket scientist tech like me can you not just get through to the support centre with a question to ask with an answer maybe telling me what to do i’m sent everywhere asked to log in numerous times it is made so difficult for th...
I found a way how to workaround the "Software Required" error message with Update v43 & Meta Account
I am so freakin' happy that this really worked - also so stupid. A user named Fluffy in the Virtual Reality Discord posted something about this and i just tried it out and it worked like a charm. Thanks Fluffy ❤️I did this on my Mac & Oculus Quest 2 ...
Oculus pairing issue- no resolution
Purchased oculus in December. In august began to see horizontal lines on the screen of the device. Troubleshooted and oculus support determined I needed to return oculus headset and they set me a refurbished one. It would not pair with my oculus acco...
Can't get rid of pairing screen.
Started the Meta Quest 2 Headset. It asked for and got a WiFii connection and then updated the headset and controller. So far so good.Installed the PC Oculus app and configured for the headset. It accepted the USB connection, tested it and found if O...
cancel del acc
HelloI no longer wish to delete my account, regardsLuka
Stop delete
My account is set for deletion - and I am desperate to stop that - but I dont know what to do? The support doesnt anser..
Quest 2 saying "you tried to login into an account that is not associated with original account or p
the headset had been working just fine a day before but suddenly it starts displaying this whenever i go to try and fix it and when i follow what it says in the headset it does not fix.
Missing Apps in Rift S Library
Following a recent update, ALL the apps that were in my library, which I had paid for, are no longer there. I can find no way of getting them back.Is there a solution?
Quest 2 Can’t detect my controller
My Quest 2 can’t detect my controller so we followed all the advices but it doesn’t work. Both the controller just keeps vibrating at an interval of 5 seconds- and the screen keeps re-center by itself so it makes it almost impossible to click on any ...
Resolved! Referral credit missing
Hello everyone!I registered my meta account following an invite link from a friend, but I didn't receive any welcome credit. Is this behaviour normal?Can you help me?Thanks a lot!
Resolved! Left Oculus 2 speaker arm broken hanging by wire
Okay so I'm not sure what happened to my headset it's mostly used model that I bought to save a little money and it's left speaker arm has broken from the inside and I mean broken like there is shrapnel from the rotation cylinder is there a way to ge...
Resolved! Beat Saber not included with quest 2
I got my quest 2 today. I see that beat saber app is not free and is asking me to pay 30$ . But when I purchased quest 2 it was mentioned that this app is included and free.
Shipping issues
So I just had a very disappointing chat with an Oculus rep, who ended up being not helpful at all. Long story short, the left controller broke and is under warranty. I got the return label, and shipped the controller back on Tuesday. They still have ...
Compte perdu avec mes achats depuis apparirage meta
Bonjour,je ne comprend pas j'ai suivi les instructions j ai crée un compte meta depuis mon compte facebook, le code fourni me disqis d aller sur meta.com/settings car les informations n etait pas les memes mais quand je fournissais les informations c...
Oculus Quest pairs with phone, but the app will not connect to my Wi Fi
I bought an Oculus Quest the other day, but i can't get the Oculus App on my phone to connect to my Wi Fi, i'm posting this here just in case someone knows what the issue is or if someone has very good knowledge with wireless routers because i think ...
