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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 56799 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus won't boot

My Oculus won't boot, controllers shook and unit shut off. Tried Factory Reset and unit won't boot at all.

Customer Support

Can we please talk about how truly disgusting Oculus Support is,They lieLeave chats before you are finishedDont even bother to listen to what you are sayingAnd wont do anything when you report themI have never in my life seen customer support this ba...

Medal of honor

Medal of Honor will download and not install. We have tried installing in several times and have also held the power for 30 seconds: we need some help

PoePoe777 by Honored Guest
  • 272 Views
  • 1 replies
  • 0 kudos

Games missing from account

Hey all, just got a Quest 2 for Christmas and am having a small issue. I purchased games straight from the Quest 2. Days later, I installed the Oculus Link app and have my Quest 2 linked via cable, but when I run the Link app from the Quest 2; my gam...

Resolved! Issues with PC puschases not showing on Quest 2

Hello.I recently got a Quest 2, and had purchased Superhot VR on the oculus app on my Win 10 computer.The issue I am having is the purchase isn't showing up on the Quest Apps list, and while it is available for me to purchase ( At full price) It is n...

Headset

Why isn’t my headset turning on? I just bought it and opened it and did what I was supposed to and when I charge it no lights come on either? Please help! Did I get a broken one?

Oculus Quest 2 wifi problem

Hello I have been having this problem with my Oculus Quest 2 for 2 days now. So basically One night When I turned on my oculus to play with my friends my internet was not working. Except when I tried my internet on my phone and pc it was fine and on ...

Nickodo09 by Honored Guest
  • 331 Views
  • 1 replies
  • 0 kudos

**bleep**.

I've literally tried every possible way, forgot password? NOPE. I didn't get an email.Contact Us (OCULUS)? NOPE! Didn't work.Searching on the forums? NOPE! Didn't, **bleep**ing, WORK.Someone ever deal with this before?

r_wh by Honored Guest
  • 276 Views
  • 1 replies
  • 0 kudos

Left controller

Hello. We bought the Oculus Quest 2 yesterday and are barely getting to know our product but having a good time learning. We are playing the beat saber. All the sudden our left controller stopped working. We can’t pair it. We replaced batteries and r...

iPhone stopped connecting

Hello, I was able to access cast from my iPhone, but it suddenly stopped. Trying it from the phone never connects and casting from the Rifts 2 doesn’t see my iPhone. It’s an iPhone 11pro with the latest iOS. It’s on the same network and has no proble...

Some stutter in my Quest 2 when casting to a Chromecast

Hi!just got my Quest 2 and it is awesome! I want to share my screen to a TV with a Chromecast. But when it is casting, the image in my quest start to stutter. Not alot, but enough to make it being irritating. is this a known problem? It almost feels ...

MerCh_gbg by Honored Guest
  • 866 Views
  • 1 replies
  • 0 kudos

Resolved! Need help with Waltz of the wizard

I need help, waltz of the wizard crash randomly in the ascending tower, sometimes I'm playing and randomly take me to the oculus homepage and the game closes. Is the only game that is doing this, I try to deleted and reinstall it, powering off the oc...

Floor calibration issue - Quest 2

I haven't tested this in any games as of yet to see if it actually as an impact, as it was just something I happened to notice, which I swear was not like this the numerous times up until now I've had to re-do the Guardian setup since it seemingly ra...

Oculus Rift CV1 issue on new build

Hello to all,First time posting, 6 years of lurking. I am looking for some opinions and / or past experience with the following. My Rift CV1 has performed for the most part flawlessly for the past 5 years, running on an i7 and GTX 1070. I just recent...

portnoy by Explorer
  • 533 Views
  • 1 replies
  • 0 kudos

issue with reseting oculus pin

hey has anyone else had the issue where you do not remember the pin you get when you sign up a pin when I first logged into my new Oculus Quest 2 and now I am having trouble receiving emails to reset the pin and I have contacted support however they ...

I do not want to link my Facebook account

I had to upgrade my Account it has been over a year. It made me sign in through my Facebook but this is for my grandson and I do not want my Facebook on his VR for everyone to see. How do I create an oculus account without losing his games that he ha...

Resolved! PC VR game downloads to Oculus Quest 2

I owned the oculus rift 1st generation and I purchased games and downloaded them to my pc and recently purchased a Oculus quest 2. Was wondering why I cant download those games into my quest 2. Would I have to repurchase them or is there a way to dow...

Oscaaa123 by Honored Guest
  • 1251 Views
  • 4 replies
  • 0 kudos

Apps will download, but not install

I have the ability to download the games and apps from the oculus home app, but for some weird reason, some of the apps that I have downloaded will continuously install forever. I have tried turning my computer on and off again, but nothing happens, ...

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Anonymous by Not applicable
  • 832 Views
  • 3 replies
  • 0 kudos

Same issue with refurb unit

keep having the same issue with refurb unit you sent. It work fine and then it goes dark with prompt that Display port is not connected. I switched twice to a different display port and the issue occurs. I see other people are having the same issue. ...

Micro89 by Honored Guest
  • 552 Views
  • 3 replies
  • 0 kudos

Resolved! Link Cable

I have a quest 2 and I don't have a type c port on my gpu. I was thinking of getting a HDMI to female type c and plugging the link cable into that. Would that work or would i have some problems?

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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