Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! (Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Still no fix for display port, raised ticket but fuming!

Hi guy's, This is getting ridiculous now, SORT out the ISSUES you cause with the update, or give me the FULL amount I paid for the cool looking paperweight I have had since Christmas........... Before this, it has been an amazing product, and used ex...

unchained

unable to toggle forward in oculus quest2 unchained

Akeldama by Honored Guest
  • 165 Views
  • 0 replies
  • 0 kudos

Minimum Requirements

I am getting a message that my PC doesn't meet the minimum requirements for the Rift S. I can't figure out what it is that's the issue! The specs are as follows:Windows 10Intel i3 9100F8 GB RAMNVIDIA GTX 1650Can someone please help? My kids are drivi...

Right hand control don’t work

Right hand control quit working now won’t come on had the game about a month that’s just how it’s going to be when you buy something this high dollar and it tears up this easy and they don’t wanna help you or get it fixed

spankyfx by Honored Guest
  • 282 Views
  • 0 replies
  • 0 kudos

Oculus charging dock

My oculus charging dock does not seem to be working correctly. The controllers seem fine but the headset doesn’t appear to be charging. Is there a trick to make this work or does the headset battery have to be at a certain percentage before charging ...

Voice Attack, Rift Touch & my Handicap

Hello, I'm Marcel, a new Oculus Rift owner with a handicap. I am tetraplegic and can't use my Fingers. I can hold the controllers, but I'm unable to press a button. Is there any way to map the Touch Buttons to Voice Attack commands, so that I can nav...

Refund made on an old card

Hi, I’ve lost my card and had to get a new one but forgot to change it for oculus then I’ve had a refund done on the old card. What do I need to do now to get that refund on the new card? Thank you

SteamVR Games load and then you get sent back to the Dash

Hello guys, after my cousin finally got his Quest 2 he immediatly started playing Pavlov or B&S but the game just won't show up in his Quest. He gets back to the Dash than. Is there any way to prevent this from happening? Any replies would be kind an...

RyzoTV by Honored Guest
  • 267 Views
  • 0 replies
  • 0 kudos

Software Viruses

Hello, I bought the Rift s yesterday and I need to install oculus software on my computer, but when I checked the installer in VirusTotal it showed me this:(Downloaded from the official site, checked many times, shows the same thing)Edit: VirusTotal ...

Photo.png Photo2.png
tJahy by Honored Guest
  • 207 Views
  • 0 replies
  • 0 kudos

The loss of audio for the rift s

so everytime I have play VRCHAT and pavlov my tracking will break for a second then be fine but when it breaks I lose audio and the ability to talk in game and the only way I have been able to fix this is by restarting steamVr and the Oculus app. the...

Unity games crashing

I have been using the quest 2 for over a month now and have been having issues with steamVR. All games I own which are built on the unity engine run terribly or don’t even start at all and instead crash back to quest home, and then black screen when ...

Omyom by Honored Guest
  • 339 Views
  • 0 replies
  • 0 kudos

Please, Check My Refund request

HiI requested a refund ( waltz of the Wizard ) but still haven't received it anything...please check my refund request....Thanks...

Macjins by Honored Guest
  • 340 Views
  • 1 replies
  • 0 kudos

Help Oculus Link won't work

Hi I just installed the oculus link and it gives me the prompt to enable it but nothing changes afterwards if I click enable of the home screen it goes black and i'm still at the quest home screen when checking the app it says I have general device p...

display not working

I have had my oculus for about 6 months now it has been doing fine until today. I turned it on and it said everything was connected but nothing was turning on in the headset. I have done several things to fix it and nothing is working. Please Help.

Population One Update

Hello, My oculus quest 2 is forcing me to update my population one. I have tried and it shows it downloads the update but then when it shows installing the little installing circle just runs and runs. Is it supposed to take really long. I have a grea...

Anonymous by Not applicable
  • 262 Views
  • 0 replies
  • 0 kudos

Unlink Facebook Account?

I have an old Oculus account, and I haven't connected Facebook yet. If I "Log in with Facebook", am I able to log out or disconnect my accounts later? I realise new accounts must use Facebook but will connecting to facebook now "convert" my account?

Anonymous by Not applicable
  • 353 Views
  • 0 replies
  • 0 kudos

POPULATION One

Hello, My ociulus quest 2 is forcing me to update my population one. I have tried and it shows it downloads the update but then when it shows installing the little installing circle just runs and runs. Is it supposed to take really long. I have a gre...

Anonymous by Not applicable
  • 374 Views
  • 0 replies
  • 0 kudos

Help, suddenly all Windows programs show up in my library

I'm on Windows 10 1709, nvidia 390.65, Oculus 1.22.0.520720Since a while ago I see every windows programm in my oculus library, even system processes.Please see this screenshot here:https://i.imgur.com/JmRWYGR.pngHow can I fix this? Please help.It is...

Vr fishing data gone

All my data gone on vr fishing. It brought me back to the beginning. Is there a way to get it back????

Ckaz135 by Honored Guest
  • 181 Views
  • 0 replies
  • 0 kudos

V25/V26 bug

When is the V25/26 going to be fixed or go back to V23 or better get to V27?

Anonymous by Not applicable
  • 170 Views
  • 0 replies
  • 0 kudos

Gaming Laptop

Hello! I really need help. I want a VR headset but I don't know which one to get? I have a Dell G5 15 5587 laptop and I was wondering if VR would work on it? My daughter said she wants to play FNAF, Roblox, Beat saver and many other games. But I don'...

Oculus Rift S problem

Hello. I recently bought a Rift S, and I don't have a very good computer. When I start configuring my VR headset, and when it cames up to the sensors part, it says "Sensors can't track headset". I just have a question, the problem is some system issu...

peerko007 by Honored Guest
  • 319 Views
  • 1 replies
  • 0 kudos

Oculus link doesn't work

Hello, I recently bought myself a Oculus quest 2, it arrived last week and since I liked it so much I decided to get myself a oculus link cable too, the official one, here is where the problems starts.My thunderbolt 3 doesn't recognize my headset nei...

goncas246 by Honored Guest
  • 329 Views
  • 0 replies
  • 0 kudos

Cant buy some games in oculus store?

I have the system up and running. Everything works fine and I bought and installed some games. Great!But I want to buy saints and sinners and all I get is "please try again later" when I enter my pincode. Or wrong pincode. Tried changing the code but...

MrMaakus by Honored Guest
  • 258 Views
  • 0 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
Labels