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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

payment failure

i keep getting a "Payment Failure" pop up after trying to buy a game, it says my payment method was declined and wants me to update it or use a different payment method. im confused and i dont know how to solve this

button not working

my controller button is jammed and when i press it down the headset doesnt pick it up

Wrong email

I have accidentally put in a wrong email on my oculus quest 2 so I have not been able to recive emails from oculus please help I have already spent money on games and don’t want to restart.

Capacitive Finger Pointing not working over Airlink

Hand controls work as expected inside the native Quest 2 environment, but as soon as I connect to my pc via airlink it stops functioning, preventing me from playing a lot of games.Pressing the buttons works as expected, just none of the capacitive fu...

Resolved! Can’t login pc app

When I try to login my pc app from oculus with Facebook, it says they found a linked account, which is good, because it is mine. When I try to login with my email and password however, it won’t recognise my password. I have tried ‘forgotten password’...

Multitasking still not working

Multitasking was working fine prior to the v39 update when it suddenly stopped woking. We were told to just wait for the multitasking to "roll out".Now I have v40 and I still can't multitask. The oculus browser shows a tiny window with no optoin to r...

Resolved! Linking several oculus to one computer

is it possible to connect several oculus quest 2 to a single computer?

my pairing to the oculus app wont pair it says it is but it just loads forever and doesnt work.

Help!! Trying to get past the pairing screen with only one controller

I am so frustrated. I have had so many issues and had this quest 2 less than 2 months. First it was the inability to get into a previous account due to a glitch in their system- wouldn’t send out emails- FINALLY got into the old account after about a...

They have my my quest 2 full set kit for almaost a month now

Anyone find a way to contact internal or higher level or the warehouse whoever the contact support keep telling me to wait on them to email me because they have my oculus quest 2 full set kit for almost a month the only sind me a refurbished right co...

Vt chat issues

Do my big bros vr chat won't work on oculus rift it said to go to oculus support I came her and I don't know what to do

Oculus black screen

Hey my name is Palmer. I have just received a huge problem, my friend was playing totally baseball on my quest 2 and he complains that the game is really laggy. That’s odd I replied and I went on my phone for about a minute until I heard a very loud ...

Rec Room Update Wont Work

I was installing the latest update on rec room when it paused at 429 Mb out of 500mb please help! I have waited a while and it still hasn't installed.

The referral doesn’t work and you guys are lying about it working.

So all you guys down at Facebook love to confuse us. So I need to share a referral to a friend and you both get $30. So I do that. Log in to Facebook and I go to the store like It said and got nothing. So I check the forums and half of you say wait 3...

Using Oculus on airplanes - audio issues

I preloaded some movies on my Quest 2 and tried to watch them on a recent flight. The video was terrifc but I couldn't hear the audio. I'm 75 and slightly hard of hearing to begin with. The aircraft noise totally made the audio track unusuable. Is th...

I CANNOT REMEMBER MY PATTERN PASSWORD AFTER A LONG TIME

IS THERE ANY WAY I CAN GET RID OF THE PATTERN PASSWORD WITHOUT HAVING TO REPEATEDLY ATTEMPT DIFFERENT PASSWORDS.I AM PROBABLY GOING TO THROW THIS THING INTO A OPEN FIRE.

Resolved! Forefinger doesn’t extend when in Oculus Link

I can close my fists but my forefinger will not extend in Oculus Link on either hand. Replaced the batteries to no avail.

Resolved! Trouble with multiple Quest 2s

Alright, so the school i go to wants to buy about 13 Quest 2s. We currently have one. And they employed me to get some information about how this stuff works. I know a bit, i read some articles about how it works but i still dont know anything. So th...

Signed out, library missing and nothing is loading.

I grabbed my headset and turned it on, as soon as it finishes loading I am signed out my library is all missing. I check my files and I still got my pictures but no games. I had this before months age but it was only for a short time. Please give me ...

Oculus quest 2 screen freezing

After updating my screen will freeze in place and everything becomes unresponsive. When I look around I see black and then a upside down version of the screen that I froze onHappens every 30 to 40 seconds and lasts about as long each time

Resolved! Oculus games crashed and then disappeared after restarting headset

I got onto my headset and it wouldnt let me open a game, every time i would try it would open for a couple seconds then change to 3 flickering dots and then close out the game and go into my home screen. I tried restarting the headset and when it tur...

New oculus can’t find games from old account

We exchanged our oculus and when my son logged into the account he didn’t have all his games. This is my second attempt to get help.

Quest 2 not Charging via USB C even with adapter

Recently Im having problems having Quest 2 battery being up for longer periods of taking via PCVR. My first 3rd party link cable did keep battery up pretty well, but started having connection issues so I decited to get C-C cable. Cable works fine to ...

Oculus Rift CV1 won't turn on No light orange

Sorry for the bad English. My Oculus Rift Cv1 does not turn on as if it were broken, the orange light does not turn on as before and no matter how many times I connect it to other usb ports it still does not work. I tried everything... remove the cab...

i wish to refound a game from oculus

i buy a game and i want to refound it and get my money back to oculus acount or bank sorry for bad inglesh

How to swap facebook account linked to Oculus Account

I have created a new facebook account and would like to swap it with the old facebook account associated with my oculus account. What are the steps I need to follow to do the swap?

Pin Reset Request

Hey so I tried this 3 times and I waited 15 minutes each time and never got the email any help?

Oculus Link. USB Device not recognised, Driver Problem?

Uninstalled and re-installed Oculus software plus the PTC, and also the USB Hub and Root Hub Controllers, plus disabled Power Management. Disabled the 'Thunderbolt' in the Bios, so USB-C ports act as normal USB 3.2. ALL MB drivers have been updated, ...

Stuck in "Please continue for important updates" loop

I got stuck in a loop of constant "Continue for an important updates". I am using Oculus account, and looks like it wants to merge it with Facebook account, and if i try that i would get "Sorry something went wrong" error.Oculus desktop app would sta...