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Forum Posts

Help!!! My Instagram was hacked!

Hi meta support team, Reaching out here as it seems like this is the last resort. It’s been 1 week since my Instagram got hacked, and I’ve been trying all means to retrieve it back. Firstly, Instagram support kept looping me back to the same page eve...

Whatsapp Avatars have lost their cuteness

The latest change of Whatsapp's more realistic Avatars does not appeal to me at all - they have lost a certain cuteness factor which the previous generation had. Is there a way to revert back to the previous generation Avatar? Or could we be given a ...

evdw by Honored Guest
  • 901 Views
  • 2 replies
  • 1 kudos

Quest Cash being weird

I was trying to receive quest cash from my friend who had sent me some. We later figured it didn’t send at all. I am the device owner and I searched far and wide for a setting that allows me to receive quest cash as the error said “the recipient does...

Joose2012 by Honored Guest
  • 302 Views
  • 5 replies
  • 0 kudos

Resolved! Controllers on multiple headsets stopped working same time

I have two quest 3 headsets. I use one every morning for my morning workout. Today grandkids are over and we are wanting to play but can't because controllers on both headsets do not connect.I unpaired them and repaired them. The controllers sync to ...

Black screen with audio

I noticed that I was getting a grey screen (black with backlight on) after powering on and leaving my quest 2 to charge after having it turned off for some time. I have tried multiple resets, including multiple factory resets from the Oculus iphone a...

trchad by Explorer
  • 1946 Views
  • 9 replies
  • 1 kudos

Terrible Experience with Meta Quest 3S Return – No Refund

Hey everyone,I had a terrible experience with my Meta Quest 3S return, and I’m hoping someone here can help or share similar experiences.I returned my Meta Quest 3S using the prepaid return label provided by Meta. I followed all the instructions, pac...

Banned account without even knowing the reason

Okay, so basically My first meta quest account got banned... aaand I don't even know why. I'd like to send an appeal but I don't know how, I had spent around 60$ in games. This was almost a year ago and I've been trying this whole time to send an app...

Hpw does one get Gmail in your Meta Quest3 library

I was using the meta Browser tand a bookmark for my Gmail. Then I notice a Gmail icon appeared in my set of Library icons and so I started using it since it was one click to Gmail. Then for another problem Meta Support had me do a Factory Reset and t...

rickmalm by Honored Guest
  • 148 Views
  • 0 replies
  • 0 kudos

Problems recieving Referral Credit

On 24 December I had someone use my devuce referral. I got a mesage to say to claim £46 to hit the button but when I hit it I got an error.So I took a photo of it and I contacted meta support clearly demonstrating the issue.Its taken the support team...

Quest 3 wont open large games

My quest 3 wont open large game it's stuck on the 3 dots loading and if I press the home button it just crash but small games that takes like 500mb it open

locating my oculus

please add in the app the location of your headset and controller i lost my oculus or it was stolen a month ago and no luck finding it, it’s no where in my house and i didn’t pay 300 dollars just to have to pay another 300 i honestly don’t think i lo...

Unable to Pair Meta Quest Headset with App

Hi ,I'm experiencing issues pairing my Meta Quest headset with the Meta app. Despite displaying the pairing code on the headset, the app doesn't prompt me to enter it, and there's no manual input option.I've tried troubleshooting by:- Restarting phon...

Quest 3 Repeatedly Making Me Sign In

I got a Quest 3 for Christmas and haven't had problems till now. When I turn on the headset, it shows the thing with the phone on the left and asking you to go to meta.com/device and use the code to sign in. I did it the first time through the Meta Q...

v74:External Monitor Output via DisplayPort Fail

Despite announcements indicating that MetaQuest OS v74 supports external monitor output via DisplayPort (using a USB-C to DisplayPort cable), the feature appears to be non-functional in practice. When testing the headset with a DisplayPort-to-USB-C c...

Resolved! Pairing issue quest 2

Hey so whats happening is i did a factory reset on my headset and now i cant pair my phone to a meta account/phone aka i cant go through the setup process so my headset is bricked please help.

Meta account suspended

Hi All, Please need your help! My meta account been hacked and now FB adm Meta account suspended. Ive lost access completely to my FB and my Meta account as both are suspended.Someone linked my meta to Instagram, but it's not my account. Thank you

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JLobkova by Honored Guest
  • 93 Views
  • 0 replies
  • 0 kudos

oculus go controller wont light up, so i can pair

put in new battery sever times. no light comes on the controller. headset boots up fine but says cant find controller. i unpaired it and tried to go throught the pairing process but cant get the light on the controller. please help

Dizneyfan by Honored Guest
  • 25456 Views
  • 11 replies
  • 1 kudos

Facebook Account Suspension

Hello,I started working at a new company with a few business pages, and I needed to connect my Facebook profile to those pages and their business managers. Facebook thought it was a hacker and suspended my profile. I already took the necessary steps ...

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MaryM13 by Honored Guest
  • 228 Views
  • 1 replies
  • 0 kudos
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