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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3772 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Mushrooms In My Oculus Rift?

Hi,If I put my Oculus Rift on a table with papers, the latter will get little marks which are transparent and irreversible after some hours in random places. https://imgur.com/a/xbtCvfNThese marks multiply and go slightly darker and bigger over days....

[resolved]

I've connected the Quest to my computer with the charging cable that comes with the quest and a USB 3 type C cable. The cable type doesn't matter. The Quest does show up as working properly and connected in the Oculus desktop app, but it doesn't show...

just_vix by Honored Guest
  • 221 Views
  • 2 replies
  • 0 kudos

Can anyone explain Oculus Support?

I've tried to help trouble shoot two pairs of Rift S goggles on two different HP gaming PCs or laptop. There were obviously updates required and addressed. Support seems to be poorly equipped to address problems. Is three weeks unreasonable, without ...

Bob_2018 by Explorer
  • 1440 Views
  • 17 replies
  • 1 kudos

Can't run Oculus Rift without sensors anymore

Hello there.I don't think I'm the only one who has this problem.I have been owning an Oculus Rift VR headset without sensors for a long time. It's been about a year ago when I played Project Cars 2 via SteamVR and everything worked perfectly fine and...

gh0stak by Honored Guest
  • 1422 Views
  • 2 replies
  • 0 kudos

No internet connection

When i try to install the oculus software it says cant connect to the internet even though i am

Rads567 by Honored Guest
  • 300 Views
  • 1 replies
  • 0 kudos

Oreder canceled

few minutes after i order the oclus rift S i get an email that the order is canceled i have 0 idea why its happening.

BaliRoi by Honored Guest
  • 193 Views
  • 1 replies
  • 0 kudos

Changing real name

Is it possible to change the Real Name of the Oculus account, not the User Name.

Anonymous by Not applicable
  • 169 Views
  • 1 replies
  • 0 kudos

Rift audio issues

We have 2 headsets that lost audio after a recent firmware update. It's not the PC or the drivers on it because other headsets work with that/those machines.Any suggestions on how to fix these, or reset them, or reinstall the firmware, or something? ...

RussG by Explorer
  • 269 Views
  • 2 replies
  • 0 kudos

Purchased oculus

is there anybody that can help me figure out when ill receive my oculus I ordered it yesterday and have been waiting for a email or something telling me it has been shipped?

Voicemeeter and Oculus - No Game Audio

Hey all! So I'm trying to set up my Oculus with Voicemeeter. I've followed almost every tutorial out there but I've run into a frustrating issue. I can hear the audio from the Oculus Home screen through Voicemeeter but when I play any games there is ...

Hello, I need help with my VR :)/Crashing issues

Hihi! Excuse my English, it isn't my first language. I have the Oculus Rift (Over two years, however,it functions perfectly fine.) And the newer model of the ASUS laptop (A month or two.) I decided upon myself to purchase the new ASUS laptop, and it ...

broccii by Honored Guest
  • 409 Views
  • 3 replies
  • 0 kudos

Random Crashes on TWD:S&S (FIXED)

I'm a new Oculus Rift S owner. I built a cheap, new computer just for the Oculus because I didn’t think my old one would run it (I was/am dumb and wrong). But, I also wanted a separate computer for our living room for my family to play the VR. The ne...

Rift S issue - Lagging, stuttering, warping

Hi, i've been having an issue whenever I play vr, its mostly in Pavlov, Boneworks, and Half life alyx. The frames and game will be smooth for a couple seconds and all of the sudden ill get this warped, screen tear effect and it goes back to smooth. I...

Bruuko by Honored Guest
  • 288 Views
  • 0 replies
  • 0 kudos

No Tax ID

What can someone do to buy games if you do not have a Tax ID?

trick oculus app registry

hello, im trying to bypass the error of "your system's graphics card is incompatible with the rift system software." i'm using a laptop that i know can handle it, but until i can bypass this error i cannot link my quest to my computer. i read a much ...

My Oculus Rift S, wont turn on.. [FIXED]

So basically, I got a Rift 3 days ago and had loved it until last night it started having problems.. the first one was that my controllers weren't tracking but I fixed that by taking the batteries out and putting them back in but the main one was thi...

Neolyst by Sightseer
  • 1988 Views
  • 1 replies
  • 0 kudos

[SOLVED] Oculus Rift Display Being Selected as Main Display.

I'm a single monitor guy, and I play on the Oculus from time to time. Ever since I've got it, it's been working fine. However, one day for some reason when I started up Oculus, my screen turned black, and I wasn't able to do anything. The screen only...

Anonymous by Not applicable
  • 5078 Views
  • 3 replies
  • 0 kudos

Game stuttering even after the v15 software update.

It had been a while since I was able to play in VR (since around December). When Last I played, everything was smooth and I had no issues in any of my games, hell, I could play Beat Saber on max quality settings and stream it to Twitch without any is...

Oculus Home reset from outside Home?

My Home appears to be broken for a few months now. My son placed a very large gun where you spawn and the view from there is corrupted. It looks like the non-linear time segment in "Interstellar".Every time I restart Oculus there's a pop up error win...

frogspasm by Honored Guest
  • 248 Views
  • 0 replies
  • 0 kudos

Rift s wont turn on anymore

Hey, I was playing beat saber other day and it was working fine. Today i plugged in my headset, and no lights came on. Did all reccomanded stuff : pluged in and out all cable updated all drivers, reinstalled oculus app, even reiinstalled windows, no ...

treisers by Honored Guest
  • 190 Views
  • 0 replies
  • 1 kudos

Is there anyway to fix this problem?

I installed the Oculus App, and after logging in, this appeared. And it stays like that. I've tried reinstalling the app. But it still shows that.

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Izanalo by Honored Guest
  • 258 Views
  • 1 replies
  • 0 kudos

PLEASE help, I can't use the Oculus Link

I've tried emailing Oculus support and filling out support tickets but nobody answers, even after days, so I'll try here. I use an Oculus Quest with the link, and for some reason, when I try to start it up, I plug in the cable, and i press "enable li...

Oculus rift S

Hello i have an oculus rift s but it stucked at 1.7.1 . When i try to update it, it closes app and nothing happens. İts like a loop. please help me. Thanks

TalaXx by Sightseer
  • 164 Views
  • 0 replies
  • 0 kudos

Terrible service

Have no idea where to turn, I have had a faulty quest for the last 5 weeks have supplied all the details asked of me 4 weeks ago and since then was given poor excuses as to why nothing was being done and have heard nothing from the last 2 emails sent...

def1 by Explorer
  • 193 Views
  • 2 replies
  • 0 kudos
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