Queast 2 wont charge or turn on.

I haven't been able to use my VR set for 2 months now. We've kept it plugged and bought a new charger set for it. It won't turn on or charge. I have also tried to factory reset it and nothing happens. It literally just sits on the charger and doesn't...

Unlinking

Hi! So, I’m gonna use this account for a guest account, but don’t want people to mess with instagram or anything and wanted a new meta account to connect to the oculus so I don’t lose any of my games. Is there a way I can unlink my oculus account fro...

Updated Quest 2 & 3 set up error SOLVED

Updated Quest 2 & 3 set up error SOLVED I posted this topic prior but the information is not as details and I have the actual photo of what I was referring to. If your unit will not complete set up without error. Even after resetting device or androi...

Can't cange age on family account.

Hi I recently created a family account for Meta and i was asked to update age on the account (REDACTED) However i did something wrong and put the wrong age to 2015 instead of 2012. Now almost everything is blocked and a hassle and he cant speak to hi...

QUEST 2 & 3 set up error SOLVED

After 3 days of trying to solve set up error on the app. Resetting on device and phone wasn't the issue. Going INSIDE your registry META account and clicking reset device within the account solved the set up error you keep seeing on the phone or tabl...

Meta Quest 3S Tracking Issue – Incorrect Front Direction When Setting Boundary

Hello everyone,I am working on integrating VR and AR by creating a passthrough window. However, I’ve encountered a persistent issue with my Meta Quest 3S:Whenever I set the boundary, the system recognizes the front direction incorrectly, which is dif...

In app purchases

Hey everyone maybe I can get some help herePic of notification. This issue has been going on for 4 days now and support hasn't been able to help. I mainly play poker vr and every time I try to make an in app purchase it says unable to complete the or...

Software Restrictions for the Rift S simply because they want us to buy new? Sounds Like Apple...

its now 2025 for this late reply. Ive had my rift S for 6ish years now. And at the point of the discontinuation of the Rift S you should all know it was treated like the Apple case forcing consumers to upgrade via Software restrictions. Meaning the R...

cant send a message to community support

Trying to get help with an issue regarding a wrongfully disabled account. The account is for an animal rescue business and was permanently disabled despite not even being used, the business is now about to be launched and we are without social channe...

Meta Quest 3 and received the Batman Arkham Shadow

Hi everyone, I'm new to using the Meta Quest 3. I recently bought a Meta Quest 3 and received the Batman Arkham Shadow game as a gift. However, I'm placing another order from a different store, and they told me that the Meta Quest 3 from Japan/Korea ...

Quest 2 Settings Crashing

Settings crashes when trying to calibrate the controller sticks, yesterday it was working fine. anyone knows a fix or am i gonna wait for an update?

Why is everything blurry i try to fix it and nothing works and my volume slider is broken

LIVE and PTC V72 - Quest 3 doesn't charge when it's turned off if it's connected to a PC via cable

After this new PTC release, the Quest 3 I have doesn't want to charge anymore if it's turned off completely while it's still connected to my PC USB-C port. The Battery icon does show up but after checking, the percentage is not going up but instead l...

Unable to Make purchases with Existing or New Payment Methid

Hello, as the Subject Line says, I am unable to make purchases from the Meta Store using an existing or new payment method. The existing method has worked fine previously and nothing has changed with that credit card. I receive an email message stati...

I'm confused.

Some people have a square-like Universal Menu, and the UI background has a blue-ish hue as seen here:I have a Quest 3 running Horizon OS v74(European), and my Universal Menu is pill-shaped, and the UI is grey:What's going on with that?Is there some s...

Fusionner compte Meta

Bonjour, j’ai créé un compte meta lors de l’achat du meta quest 3, sauf que je souhaiterais le fusionner avec mon compte facebook déjà existant ! Est ce que cela est possible ? Est-il possible de transférer toutes mes données (informations, achats......

Guardians Frontline is locking up after initial calibrating combat suit

I have played game about 8 months & came back last week to see it was updated. Quest 2 opened it and stopped at “calibrating combat suit don’t move.’ Nothing happens after that. I bought a Quest 3 new & installed but the same thing happens. Any sugge...

Sketchy refund system.

I bought too many games that I'm not likely to play, about 10 titles which I decided I wanted refunded. I refunded 5 ( cause it wouldn't let me refund them all ) but I thought that was ok and I could refund the others later. Well what do you know, my...

Purple light when trying to go into usb update mode??

I was trying to do a side load update but then no command with side led purple I was holding the volume down button and the power button how did I get this it’s weird I was scared and walked away from my headset when I got this error message and aske...

5 digit code.

my headset is stuck on a screen that says " update 1 of 2 complete" .. How can I get out of that to get the code to enter on my phone ?

Headset settings "continue setup"

I'm trying to enable developer mode on a recently purchased Meta Quest 3, however in the Headset Settings, under in the Metal Horizon app, the only options are Continue Setup and Factory Reset.as far as I'm aware the headset is already setup and work...

Can't provide account details

I got a notification that says to provide account details or my account will be suspended and i click it, theres nothing on the page other than "continue" or 'not now" i click continue and it takes me to the language options website and theres no opt...

Quest 3 Tracking issues with Quest Pro controllers

Hi, I'm using Quest Pro controllers with the Quest 3, and when it works, it works amazingly well. However, it very frequently loses tracking when I take the headset off for any extended period (5 minutes, for instance). When I put the headset on agai...