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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 92 replies
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus App can't login

First time I try to sign in, the result was "Network Error".When I tried again after using a proxy, it's shows below:I had tried "https://graph.oculus.com" in browser via my proxy, it's worked, I got a json data like{ "error": { "message": "Invalid O...

sleepd by Level 2
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  • 4 replies
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Play DK2 Games with the CV!

Games like Affected for example aren't on the new cv1 homepage, so I went ahead to download their older version that was originally for DK2, although when I run it It'll come up to the desktop but not the Rift(CV1)I tried going to display settings al...

sadaqaf by Level 3
  • 780 Views
  • 2 replies
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Helpp

Hello.. please i have the samsung s7 edge recently everytime i plug my phone to the oculus gear it opens black screen and a gray x and crashes help please..

Can not add credit card info

I have tried 3 different cards and it just keeps coming back with wrong something, isn't specific. I also see others saying they used paypal but I don't see that option.

Can't save the credit method in Oculus Store

I bought a brand new samsung S7 and VR Gear today. The VR Gear works very well until I tried to install an app that needs to pay. I entered the password but it said unsuccessful. After few times of unsuccessful, I deleted my payment method and tried ...

Blue Screen with DK2 on SDK 1.3

Hi,I've installed the new runtime for the Oculus Rift, but now, every time I connect my oculus rift to my computer (HDMI), I got a blue screen.I have a Nvidia GeForce GTX960 with windows 7 Thanks

Unity 5.4.3p1 and run time 1.3 blue line

Recently updated to the 1.3 runtime from oculus and now when building games out of unity 5.4.3p1 i am getting a blue streak on the right hand side of the game view (this is only on the monitor and not in the actually application however).I have put t...

What is the real sweet spot on your head?

Hi,was wondering how to really know if you have the headset on right.. with the green crosshair tool i have the lines clear but my ipd can range from 64 to 68 and the vertical lines stay clear is that normal? how do you really know the correct place ...

NjayNL by Level 4
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  • 4 replies
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PC randomly restarts with oculus DK2

I just bought the oculus rift DK2 from a friend. I downloaded the runtime and installed it. At installation time the following screen occurs: http://imgur.com/Xpn9sVE . At one point I managed to get the HDMI and headset USB to recognize, but i discon...

23 - 4

I want to buy 4 pc + rift , I find on amazon , bestbuy . they talk : This item will be released on April 23, 2016. to day I see : Currently unavailable. :((( . now can I oder ???

What am I doing wrong?

So, I got a DK1 today, plugged it in, was working moderately well. Just need to configure it so the images weren't overlapped. I've spent the entire day reading about 30 different set up guides for the rift(literally all of which are outdated.) Every...

buy game ..............

hi guys , I have 2 PC and rift in my house , example I buy one game on 1 PC , can I copy game to PC beside ? If do not , can I buy game on 2 PC only one visa card ? and If I buy game finish , then I disconet internet , can I play a game ? I realy nee...

Looking to buy OR but have USB 3.0 issue.

I ran the compatibility tool and it told me my USB 3.0 is incompatible. It says "Some of the hardware that powers your USB ports is incompatible with Rift. Here is the hardware that is incompatible:VIA USB 3.0 eXtensible Host Controller - 1.0 (Micros...

dray67 by Level 2
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could curved screens negate edge focusing issues?

One thing I've noticed from the DK2 is that everything that my head is aimed directly at is relatively clear, but anything at the edge of my vision becomes much blurrier and harder to see.It seems like that's a basic issue with how the Fresnel eye pi...

Old Games with new SDK for DK2, how to make it work?

I been trying to play the old games with the new SDK for the consumer Oculus with my DK2, but i can't seem to find a way to make it work. Does anyone have any idea how to play the "old" games with the new SDK (oculus home store) on the Oculus DK2? an...

Gear VR Promotion Ticket Response time low

Don't know if Oculus Support looks into these threads, but my Oculus Ticket number is Request #169568. I received a response last Wednesday regarding my 6 Game bundle not getting to me, and I was told they'd look into it. It's now been more than a we...

Ellf by Level 2
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Oculus home broken and unusable?

For some reason, mouse button does not work to select anything in oculus home. I know oculus could not possibly forgot it as is the default select key for all windows since win 95, So how do you get it to work?

USB 3.0 problem on Shuttle PC

I have a brand new Shuttle Barebone System. The Oculus check said everything is fine. And now I am facing this stupid USB 3.0 is not compatible problem! So what to do? A Barbone has no slot for an aditional USB card! Are you guys kidding me? The Shut...

DK2 BSOD on Consumer Software

I'm getting a Bluescreen of Death anytime my computer remotely attempts to access my DK2. This is the latest in a slowly building string of problems that has rendered my DK2 completely unusable. Just today I downloaded the new DK2 drivers, hoping to ...

Judder - "Poor Tracking Quality": HMD ~40 CPU ~1200

Hi everyone,I'm amazed by the CV1 but I'm having some problems stopping me from enjoying this device.Looking around works perfectly, but when I move within the game everything starts to lag heavily and a "Poor tracking quality" appears under Settings...

Playing your own 360 videos on PC?

Can somebody please explain to me how I watch my own movies with the Cv1 version of the rift? The oculus video player only allows you to watch 2D footage of your movies on pc. How do you set up oculus to watch your own stereoscopic movies? I'm talkin...

Pre Order cancelled and reordered

Okay so yes i'm an idiot blah blah blah, basically I had both the Oculus and Vive pre ordered....i was going to cancel my Rift so I sent a mail asking to cancel and they replied asking to confirm a few things.I took pause...a couple of days and read ...

Hoobs by Level 3
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  • 13 replies
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"Black screen is grey" / Rift set to TV levels

When I first installed my Rift all blacks appeared very obviously grey, colours appeared washed out, and when the screen was 'off' I would still see that the lenses were illuminated unless the Rift was completely unplugged. I suspected this was not a...

edzieba by Level 2
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DK2 Game working for some but not others??

Hey there! Just finished NYC VRJAM16, but it's ongoing all week for voting and winners will be announced next Monday. People were saying they couldn't get my game to play in VR mode, but it was working fine for me on both my laptop (runtime 0.6) and ...

Ask for help about my Oculus DK2 doesn't work on the laptop!

Hello,everyone! I want to use the Oculus DK2 on my laptop!First of all, I installed the RunTime 0.8.0.0 of Oculus.And then, I updated the drivers for the graphics card.At last, I run the DemoScene of Oculus. Everything works fine,but the Oculus isn't...

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