NOT ABLE TO PLAY :(

CRAP!!! It looks as if I am having the same issues as everyone else with logging in, etc. On laptop (Mac) when I put in device code it says it was successful, however, on my headset it says an error has occurred & will not let me go any further! I AM...

Will / Is Shadow Legends be available on Quest 2?

I recently purchased a Quest 2 and have seen the YouTube of Shadow Legends from Feb 2019 showing it would be available for Quest but it's not available in the store. I would love to play that game on my Quest 2. Is it coming soon if it's not availabl...

New Oculus Quest 2

Hi, I just got the Oculus Quest 2 and it does not work - screen starts with "remove plastic" from your battery - the "universal menu" seems to not be working (oculus button does work na right controller) - controller is clearly not paired (it's worki...

Issues with Logging in

So I have been having issues logging into my Meta account and more specifically the Oculus App. I started off by trying to log in with my facebook account then when I got to the point where I needed to add my email, it was trying to make a new accoun...

mouse ONLY

As a disabled person With paralysis I was hoping to use my quest 2 to "travel”, have experiences, watch movies and such. I can still use a mouse, and I have successfully paired 3 different mice with my quest 2. When I restart my device the mouse does...

Lost all data after horizon update on oculus

After I updated my oculus on my pc, it want Ed me to set up a horizon account, so I did so, after that it wanted me to log in with my face book account, I also did so, but now when I go into my account it says it was made 30 minutes ago and now all m...

pc audio not working after link

for some reason it says my pd audio is connected to my quest 2 even tho my quest is not even on or anything so can anyone help me?

My downloads are missing

I merged my FB & Meta accounts - had to do a hard reset. Following the headset setup I have lost ownership of my previous downloads. If I looked in the store there wasn't any hint that I already owned certain titles.Please help me recover my purchase...

I need to talk to someone on the phone about my accounts

Right controller temporarily losing tracking

So my son has had a quest 2 for a number of Months now, but suddenly the right controller will temporarily lose tracking (lose the pointer, until it comes back and vibrates) Controller states battery level is 80 percent. I have unpaired and repaired,...

Oculus Go - link to dropbox doesn't work

Hi, I've had my Oculus Go for years now, and have been happy using it as my main VR device for architectural 3D images, using the Gallery App and pulling the image files from Dropbox (within the Gallery App) Yesterday I switched on my Go and to my su...

New Quest 2 and existing Rift-S

I currently use a Rift-S with an Oculus account. Now I bought a new Quest 2 for my wife. Should I register it to my account or should my wife create a new account for the Quest? What would you recommend (advantages and disadvantages). It is important...

Five digit code

I got a my new meta quest 2 and I'm trying to pair it and it a not showing a five digit code. What can I do to fix this?

Unable to install Horizon Worlds

So Horizon Worlds has been open in my country but the problem is that on the store it says "soon" but i see people playing and idk what to do (i migred to a meta account btw)

Erase data

Hi my name is kelii and I need help with my Oculus so I tried logging into that new meta-where I don’t have to use Facebook and now all my data on my Oculus is gone

nothing loads in

when i go onto my quest 2, the discovery page is blank, and when i go on my apps, half the icons show and others don’t. The apps that do not show do not let me launch them. Also, when i press on the store it says “Oops! Nothing to show here. (HDSLVC2...

Facebook account was deleted

I can’t get my headset to pair with my new login. My original account was deleted by Facebook and now I can’t get my new login to pair with my headset.

New headset it the 2 can’t load horizons

4 day old headset. Cannot get into Horizons. Goes through blue screen and stays on the logo screen with the 4 dots. I’ve done a reset; waited 30 mins and nothing. Should I return it?

Emerging Issue - Unable to log into Oculus PC App

Hello,I am on win 11, my headset is quest2, and I have downloaded the latest version of the app on my computer.After I migrate my account, and click the "continue" button on the browser, and it jump to the app But It's still the same interface on the...

Trouble claiming free copy of bear sabre

Hi I just recently purchased the oculus meta quest 2 when I go to the store wants me to pay for the beat saber game and I was supposed to receive it for free. I set up my Oculus using my Facebook account attached my credit card and it still trying to...

Synx button not appearing in files app

The sync button just doesn't exist in the files app o saw other people saying this is happening to them makeing me think maybe its a country thing where there are countrys that dont have sync si oclous if you can give an actuly good response thanks

wrong birthdate

I entered the wrong birthdate in the meta account. it puts me underage! I'm over 40 years old. there's an edit button and I tried changing it but when I click "save" I get a message saying "You aren’t able to create an account based on the informatio...

Updating to Meta account with 2 headsets on my facebook account ?

Ok so i have 2 headsets for me and my wife both linked to my facebook account but i want a meta one without facebookDo i need to go through the process with both ?Do i need to remove one then do the process ?Just a bit confused on how to deal with th...

Oculus link crashes after a couple minuets

When I first set up pcvr it worked perfectly but recently nearly evetime I launch link it will crash withing 20-60 seconds. When it crashes the screen will freeze in a rectangle in front of me and when I move my head it kind of warps around me (its h...

Oculus App Not Working

I haven’t been able to pair my headset for almost 3 days now because I am unable to sign into the Oculus app on my phone. I keep getting “Error occurred try again later”…and if I do manage to get past this, I get “Safari could not open the page becau...

A consistent big stutter

Hi all, so I have an odd issue. When playing games through oculus store or oculus runtimes I will very often get a random stutter where the game completely freezes for about a second and a half, afterwards my headset tracking seems loose/really sensi...

Black screen and restart

Hi, afte the last update i have got a lot of problems. 1. Any app will be closed. " social plattform" can't start. After this information. I get back to home menu and the quest go in black screen. After a few seconds it try to start the software. I c...

Sharing my purchased games with my friend

I have shared my purchased games with my friend by creating another account on my headset. He has done the same with his games to another account and his headset. Our problem is that we cannot play against each other in the same game that we have sha...