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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 77 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...


How do I cancel a refund request i wanna cancel one

Oculus not working

I accidentally deleted my Facebook account without realizing it was linked to my son’s Oculus account. I quickly got it back but now he can not use his oculus. We logged out and back in. Does anyone know what to do?

Resolved! Games and shop showing up nothing

(Oculus quest 2) when i open the shop it just shows an error message and when i check my games it says that i only have 1 game (the tutorial for hand tracking) how do i fix this?

Anonymous by Not applicable
  • 1 replies
  • 2 kudos

rift S geaphix problem

when i plug in my headset the light which normally turns red then white just stays white and if i put o my headset its just a loading screen that lasts forever i can here sounds as if i was in my virtual home if anyone has a solution please let me kn...

Quest 2 microphone randomly stops working.

I bought a quest 2 the other day and the microphone randomly stops working in apps and party chat, the people in my party say "it sounds like I'm fumbling my mic". I didn't change any settings, it happens with both my external headset, and the built ...

Jays_Here by Honored Guest
  • 2 replies
  • 2 kudos

app install problem

I bought sm-r323 And paired with my note5 cellphoneAnd i couldnt install any appI dont know what problem    

jaykim08 by Honored Guest
  • 0 replies
  • 0 kudos

How do i stop my left thumbstick from moving me to the left?

so about 6 months ago I started having an issue where I would slide to the left in a lot of steam vr games, I fixed it by playing the oculus versions as they came out... but now, even in the oculus versions of the games, I commonly (every 30 seconds ...

Anonymous by Not applicable
  • 15 replies
  • 1 kudos

Left Oculus Rift S Controller Not Working

My left controller stopped working out of nowhere. It turns on but stays in one spot no matter how i move it, replace batteries and even setting up the devices again doesnt change it. Edit: Nvm found a solution.

Joduce by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! Roblox has sound but just shows 3 dots

I'm trying to set up Roblox in VR on my daughter's Quest via link. I can get sound from the Roblox game on the headset but no visual on the headset...just black with 3 white dots then returns to the home screen. The cable test says the connection is ...

Software not installing

Hi, just started my PC and was informed Oculus needs to update. Performed the update but software wouldnt install. Tried repairing app as suggested but installation failed after 2 minutes. I have tried several times restarting PC and running setup ag...

BazH999 by Honored Guest
  • 0 replies
  • 0 kudos

cable oculus link

Bonjour, mon câble oculus Link ne dépassé pas les 900Mbps même en changeant de PC, j ai toujours les même scores, ce qui dégrade fortement mon expérience de jeux!Hello, my cable oculus link does not exceed the 900Mbps even when changing PC, I still h...

byafox by Honored Guest
  • 2 replies
  • 0 kudos

audio crackling

So it isn't visually stuttering but the audio is horrendous I have been able to run beatsaber just fine until today I plug in my headset and the crackling is so bad I can't play it sometimes crackles sometimes completely cuts out I have my headset pl...

Suddenly unable to install / update apps

I'm having an issue with being unable to install new apps or update installed apps in the Oculus app.I am in the UK with a SM-910F (International / Qualcomm), on firmware ANK4. I purchased Gear VR from US. Initially all went well, I copied the files ...

Oculus Rift Audio Refresh Rate issue (Beat Saber)

I have the original, 1st edition, market Oculus Rift. I've had this issue for a while, but honestly quit playing the oculus because of it and am only now taking extra steps to see if anyone else has an idea how to fix it. Long story short, in Beat Sa...

oculus link

je me suis pas capablede telecharger lappliation oculus link pour le quest 2 sur mon ordinateur

Oculus link + PC

hello, so .. i bought a link cable not to long ago, and it works fine.. i load up the rift thing fine but when i click on any game, it just kicks me out of it... for example, vrchat, it doesnt kick me out but it just stays in a quest start up loading...

pubzyd by Honored Guest
  • 0 replies
  • 0 kudos

Oculus Quest 2 - Issues with controller tracking

Hi, I recently purchased my Oculus Quest 2 3 weeks ago. I recently have been experiencing horrible tracking during some games, most notably Beat Saber. I have purchased the official Beat Saber game from the Oculus Store. When I try playing the game, ...

Saravt by Honored Guest
  • 0 replies
  • 0 kudos

Problem with payment

HelloFor last 3 days I’m trying to pay for my oculus quest 2. Every time payment is rejected. Doesn’t matter if I paid via credit card or paypal. Support in both banks told me that if order is for more than 250€ shop have to use „3D Secure” authoriza...

Dexterowy by Honored Guest
  • 1 replies
  • 0 kudos

HELP!!! Facebook PIN Oculus Account

I don’t remember my pin. I have a new phone and phone number. My Facebook is trying to verifying code to phone number I no longer have and states they cannot verify off my email. Oculus won’t let me unnerve them. I only know the email I set up the ac...

Can't connect my Oculus Quest 2 to my PC

Hi, I will be more specific : I can connect my Oculus Quest 2 on my PC but ONLY via the case USB Hub. I can't use my motherboard usb ports, even the USB-C one. When I plug my headset to my motherboard USB port (every ports, I tried them all), the mes...

Resolved! How to register headset....

Hi Do you register a headset while online via the headset, or in my account, the system states I have no such device. Suggestions please

Biffo0364 by Honored Guest
  • 3 replies
  • 0 kudos
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