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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3002 Views
  • 75 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Support - no support

Does any actually ever receive feedback from support? Total hopeless for me. Saved up, bought a Go, got it and the vision is not crystal clear, you cannot amend it. anyone else had this problem na dif so how did you fix it?

GoEden by Honored Guest
  • 250 Views
  • 3 replies
  • 0 kudos

Unsure exactly what the problem is.

I've recently switched to a new computer and was going through the set up process for my Rift, when it got to the point that I needed to set up the headset I realized that I couldn't see anything through it, the orange light would turn off any time I...

Anonymous by Not applicable
  • 175 Views
  • 1 replies
  • 0 kudos

Oculus Rift Screen not working

So my Oculus Rift has been fine up till like 2 weeks ago when it has just became basically a 2nd monitor.The screen on the inside shows what ever is on my main monitor and the app doesn't detect i have the HDMI plugged in.I have tried reinstalling an...

Uninstallment issue/ echo vr issue

I downloaded echo vr’s beta release for quest, it installed i played the tutorial, then after the tutorial i clicked play, and instead of going to a multiplayer server or game or whatever, i got stuck on a screen perpetually saying “Logging in”, I wa...

vrchat not installing

I recently downloaded vrchat and then uninstalled it, I tried installing it again and now it is stuck in my library and when I hover over it it says uninstalling, I can't play it and it has been doing this for a couple of days now. I have tried resta...

Anonymous by Not applicable
  • 1120 Views
  • 1 replies
  • 0 kudos

LINK and oculus app of PC wont download

hello all, iv been trying to download the oculus app to my PC to hook my quest up its saying i need more space i used the root to move the file to another drive but with no luck i also repeated the process with a different web browser with again no l...

Replacement cables

Well I really hate to do this. I bought a CV1 the first months of release. Was a supporter from the get go. I was such a supporter I even convinced my brother to get one about a year and a half later of begging and convincing. I’ve kept my CV1 in gre...

Anonymous by Not applicable
  • 233 Views
  • 1 replies
  • 0 kudos

broken rift cv1 cable

well my hdmi of my rift cv1 cable is broken cause of my DAMN CAT and oculus did not reply to my email so if 1 of u could send me a support on what to do or an link to an offordable price for the cable

Dan3rino by Honored Guest
  • 172 Views
  • 0 replies
  • 0 kudos

Rift S hud slightly to the right?

Hey so I just got my oculus rift s yesterday and I was realizing that the hud of most games I played was slightly positioned more to the right. The way how I noticed this was in echo vr, it has these hud lines on the left and right of the screen, and...

Very bad touch controller tracking with 3 sensor setup

Hi,some time ago, I've experimented with the experimental 2 sensor 360° tracking, but it did not work very well, as every time my touch controllers transition from the field of view of one sensor to another, there was very visible jump of the touch c...

Synth Riders Playlists

I have been playing Synth Riders and I managed to create a playlist but I can't figure out how to play my playlist non-stop. I can play song packs non stop but this is the whole reason I created a playlist. Can someone tell me how to make my playlist...

Save and restore room setup?

I move my PC between rooms, each have 2 sensors permanently installed. Is there a way I can save my room setup/calibration for each room so when I move back and forth I don't need to do the entire setup each time? Are the settings saved in one file? ...

Vic_ by Protege
  • 468 Views
  • 1 replies
  • 0 kudos

OculusSetup

so i have been trying to install the Oculus software for some time now and i cant get it to workwhen i try to install it it is saying i dont have room enough cuz i need 15,3 GB the thing is i have more than that on both my two drives on my C drive i ...

Lalle1405 by Honored Guest
  • 217 Views
  • 1 replies
  • 0 kudos

Unable to Download Any Library Items

First time with Oculus. I have several items in my Library, but when I try to "Install" them, the download doesn't start and I get an error:Store NotificationSorry, we couldn't install [title]I've tried turning off Windows Defender, Firewall, etc. I'...

Update

I've just bought my son a oculas go for his birthday we have started it up and followed the set up on my mobile. However the headset reads " Wi-Fi connected continue in oculas app your headset is updating". Can anyone advise how long this will need t...

Tapro90 by Honored Guest
  • 293 Views
  • 1 replies
  • 0 kudos

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issue undefined

ManexXd by Honored Guest
  • 228 Views
  • 1 replies
  • 0 kudos

Payment method lockdown

This is absurd how I can't use any of my Quest due to the fact that my account has "suspected unusual/suspicious activity". Like bruh you guys cancelled my order after i could not provide an ID how is that my fault. I am not wanting to wait the 2 day...

andy42O by Honored Guest
  • 401 Views
  • 0 replies
  • 0 kudos

Rift S won't connect to display port, could someone help?

Hi I recently purchased a rift s and am having an issue getting it connected while I have my monitor connected to a display port.I have a 2080 ti which has three display ports. If I have my monitor plugged into my display port, then the rift s won't ...

Need Help With Oculus App

I need help with the oculus app. Its been a few months since I got a PC to play VR on. For the whole time I've had the PC the Oculus App would never work. Its rather it would say that it cant reach oculus services, crash one second after it opens, or...

My oculus power button is working but not working

So i can hold my power button until the usb update mode and i can press volume down and power and itll shut off but once im in usb update mode i can't press it and it just loops when i press it its like im presing the volume when it like goes to the ...

Left Thumbstick Disconnected Inside...

...and all of my attempts to Google a solution have netted information on combating drift. Thankfully I'm not dealing with that!To describe the issue: It's like the stick isn't connected to something inside. It's totally loose. When I push up on it, ...

Tanneseph by Honored Guest
  • 237 Views
  • 2 replies
  • 0 kudos
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