Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Offline Install?
I've been trying to get the Oculus software to install for 2 days, I have a slow internet connection and I end up leaving the install running only to come back to a "Check Connection" error. I am wondering if there's a way to get the installer to use...
cant connect to app, controller stuck in pairing, and headset stuck on set up
I start up om quest 2 to begin setup, the left controller wont work so I cant get past the first slide of the set up. left controller is fine for batteries but is stuck just flashing a white light at me, unwilling to pair to the controller. cant use ...
My quest 2 wont pair to my computer using Air Link.
My Oculus Quest 2 will not pair to my computer using Air Link, my Oculus Quest 2 has paired with the app before. I deleted the app and reinstalled it and now it just wont pair.
my right hand quest 2 controller wont track
only my left one works properly the right controller vibrates and I can use the oculus button on it but that is all, it does not track either so I can not move it around.I have tried.restart.factory reset.cleaning it.replacing batteries.recharging th...
Connection Issue
On oculus my internet works just fine. I can talk to my friends on party and do everything outside of games. But when I load a game, it won’t connect to the internet all of a sudden. The quest will still work with internet but the game won’t detect i...
No beat saber
Hi i got my quest 2 and i didnt get my free beat saber. I hope the problem can be solved
How to redeem my free beat saber
Hey, I bought Quest 2 for my son and we set up a Facebook account to register. It still says that I need to pay for Beat Saber. How can we redeem our free copy?
Can Oculus Quest 2 controller be used with Rift S?
I want to buy a replacement left-hand Oculus Touch controller for Oculus Rift S, but the Oculus store says its "not available". Does anyone know if the Oculus Quest 2 controller can be used with Rift S? My Rift S is virtually useless without two work...
left controller trigger presses itself
hey,I have been having this problem for a long time, but lately it has been more and more present. The thing is the trigger in my left controller goes on, on its own. The trigger keeps on (as if i was holding it) and it goes on and off. I can not do ...
The Horizon code keeps having error.
I was going to play beat saber, but I can't because the horizon code won't let me, and after trying countlessly and being locked out for an hour, I've typed it in the website correctly each time, but on the headset it says an error occured, and it al...
SteamVR Games video gets stuck. Audio still works and responds to controllers
As the title says. My Quest 2 doesnt let me see anything except the frame it is stuck on. I bought a new pc with an 3060 TI and Ryzen 7 5800X and it is not the issue. Temperature is fine and load as well. What can i do?
Rift S position
I purchased Rift S headset 6 months ago. 1 week ago position of headset have issues. When i sitting down, rift still being in "standing" position. When I walking in Game Zone, rift s is static. Okay, controllers are static too. I can't use they norma...
Facebook/Meta Quest Account Empty
Having followed the steps to merge Facebook Account with Meta Quest Account, I now find all my games have disappeared, purchase history, followers/following, bank details, everything has disappeared! My Oculus Quest 2 headset will not allow me to sig...
I cant connect to my oculus account
Always says yoir facebool session was expired
Returning my controllers
I recently bought a left and right oculus quest 2 controllers for my headset, I bought my headset secondhand and bought the controllers from Meta as a way to save cost but unfortunately it’s not working and I want to return the controllers (I only ha...
Returned a game and didn't get my money back
I returned a game called "sports mode" and it didn't give me my money back.
Oculus Link doesn't work. Infinite loading dots. Tried everything
Oculus Link has been an absolute nightmare getting it to work. I've tried almost everything recommended and it simply has failed.I have this laptop. I've reset the laptopReset the oculustried different cablesUpdate every driver Nothing has worked and...
Oculus Software won't start
I've reinstalled it twice, disabled antivirus, and I've downloaded the patch. It appears to download and even run the installation fine, but every time I try to run the program itself, a small, black window with the oculus logo appears with a load wh...
Quest 2 is charging extremely slow it takes forever.
I haven't used my oculus in a while (last time was about 3 months ago) its not in the most recent update cause of that but, whenever I charge it with the charger it came with or any other it still takes 1 hour just to reach 2% and ive tried to factor...
Dispatch STILL not working stuck on searching for DLC ...what gives?
Does anyone have a solution for the searching for DLC problem on the DISPATCH?
Something went wrong on website / Infinite loading on log in from mobile app through facebook
Launched the oculus desktop application, it logged me out and made me sign in, I tried signing in with facebook since it's the only account I have and it sends me to a website to set it up. After finishing my privacy of who can see my stuff it sends ...
Oculus how to auto connec limited wifi
when I use the Oculus quest2 in the Lan,it always disconnect the limited network when the Oculus sleep times hasbeyond 30 minutes .it makes me sad because i have always connect the wifi
I refunded a game and the refund was accepted but my money wasn’t transferred
Please help me I haven’t got my money back
Lost Tracking, Factory Restart didnt work
Screen keeps glitching said lost tracking couldn't click continue, factory restart now can't complete setup still broken
White orbs looks like starlink
Have my Quest 2 for less than a year. Everything was going fine until I powered it on yesterday and I have these 3 or 4 white orbs on a diagonal line. It looks like the starlink satellite if that makes sense? Some are saying it sun damage but I don't...
Accidentally block my friend
I have block my friend for error, now i can't him see anywhere, how i can unblock him ? Plz help me because i would play ultimach
Robo Recall missing in Metalibary
I have connected my accounts from insta and facebook from the Oculus- to the new Meta Store. I bought the touch controllers at the time and they came with the Roborecall app.This was also linked to my account.Now I have tried to link all accounts wit...
Update Account Information
So I created a ticket maybe a week ago about changing my username. And long story short I figured out how to change it and assumed the ticket would be dismissed. But now, I need to change it again because of a change in my esports team.So I created a...
Cannot get horizon worlds in Israel
Hi Team,I cannot get horizon worlds in Israel - says coming soon. I wanted to explore the new thing and see if I can express my creativity there... frustration meanwhile.
Changing password
I tried to change my password for the new Meta account but I never get the email with the code I did check the email address and it is correct any help would be appreciated
