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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 66007 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Serial Number Oculus

I need a serial number to open a facebook account, I am living in Vietnam, my mother passed away in Canada. I can only contact my family through facebook but now my facebook is locked. I hope everyone can help me

Resolved! Oculus Remote Desktop Disconnecting

I haven't been able to get Horizons Workrooms to work with my MBP 15" ...I can see my computer, I can get a connection, my laptop screen goes blank, and a black window shows up in my headset.. Then it closes and I can see in my headset "Remote Deskto...

CdnNmd by Explorer
  • 2595 Views
  • 2 replies
  • 0 kudos

Why is oculus quest 2 keep crashing and then turning off?

So I got my quest yesterday and I've been trying to get it to work but it just keeps turning off while I'm using it like it first crashes and then it turns off. I don't think its a battery thing because its 100% charged but I need to know if there's ...

Resolved! buttons not working in some games

I bought Oculus Quest 2 VR. Buttons work fine in the main menu as well as in some apps such as Youtube VR. However it is not working for some games such as Beat Saber, Superhot VR, Eleven Table tennis. I cannot select or click anything from the start...

sjishan by Honored Guest
  • 1431 Views
  • 1 replies
  • 0 kudos

Facebooked hacked headset locked

Hi- my sons headset is locked bc my husbands Fb was hacked. We have tried to do a factory reset but when the headset comes back on it still defaults to my husbands email. I have taken the unit back to target for an exchange but they can’t help bc it’...

Oculus HARDWARE ERROR???

I have all my Rift S games on my laptopI just purchased a Quest 2.I purchased Virtual Desktop from Quest store and installed Sidequest and VR Viewer.When I use Quest 2 without wires I open Virtual Desktop and can see all my Rift S gamesBUT when I try...

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Can't connect fully to Facebook, glitches out

Oculus Quest. I merged my Facebook account with my Oculus account and I'm logged in, but all of the social features crash when I try to use them. It brings up the dialogue to connect to Facebook and when I scroll through and try to connect again it g...

Anonymous by Not applicable
  • 223 Views
  • 0 replies
  • 0 kudos

Consistent Failure Trying to Install Oculus Software

Hi,I just got an Oculus Quest a couple of days ago, and was hoping to try out Oculus Link. However, I can’t seem to install the software on my computer at all— it tells me to restart my computer. I’ve tried disabling firewall and windows defender ent...

awh_1998 by Not applicable
  • 1279 Views
  • 5 replies
  • 0 kudos

3 oculus

I bought all 3 of my kids an oculus for Christmas. I’m trying to set up accounts but I’m having a hard time. None of my kids have a Facebook account and I will not allow that either. So I signed the first one into my Facebook and gave him his unique ...

Left controller

I was playing and my quest 2 controllers was going dead. They ended up dying out and I got replacement batteries the next day. After replacing the batteries and trying to pair and unpair, along with checking to make sure the batteries were inserted p...

NPYHDZEE by Honored Guest
  • 412 Views
  • 1 replies
  • 0 kudos

Oculus Go not powering on

My oculus go will no longer power on. When I plug it into the charger, it blinks orange then green. I need help.

smonello by Honored Guest
  • 697 Views
  • 1 replies
  • 0 kudos

Resolved! Oculus Rift S DISPLAY not working

Hi, I have a Oculus rift S and the DisplayPort isnt working at all. Ive tried alot to make it work, but nothing seems to function as intended. Im currently using a:HP Z1 Workstation G5 Minitowerwhich is build for VR games and development. I have trye...

Refresh Issues

The following 4 questions use a wirelink:1. I played VRChat via SteamVR on the Oculus Quest 2, With the image it has a problem (right controller not responding) without it no problem.2. Another problem is if I launched SteamVR on the Oculus Quest 2 u...

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Referral program

I have 2 questions about the referral program. I sent the referral to two friends. One used the link and clicked on Amazon to buy the Quest 2. When he clicked on the Amazon link he got a message saying that item was not found. There was a link to con...

Jed_99 by Honored Guest
  • 393 Views
  • 0 replies
  • 0 kudos

Purchasing Headset On Black Friday

Hi so I purchased my headset before the 29th of November during the black Friday sale. It said If I purchase a headset I get $50 in store credit. So how will that work? My friend also sent me a $30 referral code and I redeemed it before I purchased t...

J3wKnowIt by Honored Guest
  • 274 Views
  • 0 replies
  • 1 kudos

Headset Randomly Shutting Off

I had my headset for a year now and recently I have gotten a frequent problem.When playing games my headset randomly shuts off, around 2 -20 minutes and I have no idea how to fix this.It started when I got more memory for some reason 8 gb to now 24gb...

Anonymous by Not applicable
  • 1202 Views
  • 4 replies
  • 0 kudos

Oculus credits

Hi there, I recently purchased a Quest 2 and was credited with $35 Canadian credits for being referred through a friend however whenever I attempt to purchase a game from the store (Canadian) I am presented with this error: "We're sorry, your Oculus ...

chicheese by Honored Guest
  • 398 Views
  • 1 replies
  • 0 kudos

Gift codes

I would like to take advantage of the black friday sale, to pirchase gifts for my grandson for Christmas, If I purchase a game and have the code sent to me instead of my grandson, will the code expire before I can give it to him at Christmas?

Aradiarue by Honored Guest
  • 284 Views
  • 0 replies
  • 0 kudos

Architects using the oculus go

HELP! i used to use the 360 ​​photos app to present my virtual reality images on oculus go. All of a sudden the app stopped working in oculus. Somebody PLEASE know another app that me make it possible to display the images in the oculus?

Anonymous by Not applicable
  • 841 Views
  • 3 replies
  • 0 kudos

Note 9 connection

Anyone help with start upI've got a galaxy note 9, trying to connect my gear vr with oculus, I have gone on oculus website and set up account, I have set up a 2nd account on Facebook but when I try to log into oculus it says I need to link my account...

BLACK SCREEN OCULUS RIFT GTX 1060 6GB LAPTOP

bonjour, j'ai un problème avec mon casque oculus rift S, si je mets à jour nvidia j'ai un écran noir, je dois le faire fonctionner avec un driver basique datant de 2018 !! quelqu'un a une solution s'il vous plait ?? Ordinateur portable MSI i7 gtx 106...

Paypal Payment Error

Since I added my paypal account as a payment method, everytime I try to purchase something it always says: "Paypal payment error" I verified my card, have funds both on the account and card, tried to use only my card but it said I had to use a paypal...

Cor_115 by Honored Guest
  • 575 Views
  • 1 replies
  • 2 kudos

New phone doesn't respond to the gear vr set

I recently bought the new galaxy s21+ and tried to use my old gear vr set with but it didn't work. i tried to look it up but couldn't find anything about more recent galaxy phones. Note: i had the s8+ and it worked with it.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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