Lost Games

Just updated to meta and now all my games are missing. Tried the loggingout of mobile app and logging on. No luck. How do you get to support orany support from meta oculus.

Bought a crossbuy on the Quest 2 and on the PC app doesn't appear as Free

Hi everyone, a few days ago I bought Zenith through the Oculus app on my phone and installed the game on the Quest 2 no problem. I bought the game looking forward to the fact that it's a cross-buy game and I could play it through my PC while at home ...

Please help my meta/facebook accounts are messed up

I know this sounds like I'm an idiot, but I do not use Facebook very much and don't use Instagram. My Oculus account was a one-time setup and hard to remember the account.I really need some help with my accounts and merging to a meta-account. I was f...

Application oculus qui refuse de s'installer / Oculus app won't install

bonjour je voudrais connecter mon casque meta quest 2 a mon pc et pour cela il faut l'application oculus, aprés avoir cliquer sur le lien du site oculus j'ai un setup.exe et quand j'appuie dessus rien ne se passe =( j'ai déja essayer de retirer mon a...

Oculus Support Quest 2 ??

Hello, So for last 5 days I'm " Chatting" with oculus support. My problem is that for several days I have had problems with goggles such as:- floating white particles on the right screen, appearing while moving mainly on a black background, forming a...

Can't see Oculus TV while recording

I would like to record my parties while watching Oculus TV, but I am unable to do so. When I go back to watch the recording, I can see and hear the other people, but the Oculus TV video is totally black. I even tried using Screencast-o-matic and the ...

Freind list

I can't see anyone online after this occulus to meta update happened. I know they are online and it shows them offline. They say they can see me online.

Tarjeta no compatible

Después de unos meses utilizando las quest 2 con este pc ahora me dice que la tarjeta no es compatible. ¿para que ha valido la actualización?la tarjeta es: NVIDIA GTX 1650 with Max Q design¿ qué puedo hacer para resolver este gran inconveniente?.Grac...

My quest 2 does not see my wifi.

hello i have a problem. i wasnt playing on my oculus for like a month and when i turned it on it doesnt see my wifi but see my neighbours wifi. month ago i could easly play on my wifi and now it is not even visible when i want to connect. please help...

Can’t log into my Oculus on my phone or even my oculus

Need help why does it say something went wrong and can’t log in I can’t play or log into nothing! NEED HELP

cant login to my account

hello, ive recently wanted to check the oculus app but it said i had to download a update. i did it and i had to login again so i logged in to my facebook account. i was really confused because it said meta but i though they just changed the logo to ...

Do not have permission for any of my games after switching to a meta account

When I logged onto my occulus quest 2 today it told me I had to setup a meta account, I did that then it asked me to confirm my device. I did that about 10 times but each time I log on it says the same thing. When I try to ignore it and go to a game ...

Problem with account

My son has lost his library of games he has bought. He merged his Facebook and meta account because it popped up when he was playing and now he has lost atleast $100 in games that he has bought. Is there anyway that he get these games back?

NOT ABLE TO PLAY :(

CRAP!!! It looks as if I am having the same issues as everyone else with logging in, etc. On laptop (Mac) when I put in device code it says it was successful, however, on my headset it says an error has occurred & will not let me go any further! I AM...

Will / Is Shadow Legends be available on Quest 2?

I recently purchased a Quest 2 and have seen the YouTube of Shadow Legends from Feb 2019 showing it would be available for Quest but it's not available in the store. I would love to play that game on my Quest 2. Is it coming soon if it's not availabl...

New Oculus Quest 2

Hi, I just got the Oculus Quest 2 and it does not work - screen starts with "remove plastic" from your battery - the "universal menu" seems to not be working (oculus button does work na right controller) - controller is clearly not paired (it's worki...

Issues with Logging in

So I have been having issues logging into my Meta account and more specifically the Oculus App. I started off by trying to log in with my facebook account then when I got to the point where I needed to add my email, it was trying to make a new accoun...

mouse ONLY

As a disabled person With paralysis I was hoping to use my quest 2 to "travel”, have experiences, watch movies and such. I can still use a mouse, and I have successfully paired 3 different mice with my quest 2. When I restart my device the mouse does...

Lost all data after horizon update on oculus

After I updated my oculus on my pc, it want Ed me to set up a horizon account, so I did so, after that it wanted me to log in with my face book account, I also did so, but now when I go into my account it says it was made 30 minutes ago and now all m...

pc audio not working after link

for some reason it says my pd audio is connected to my quest 2 even tho my quest is not even on or anything so can anyone help me?

My downloads are missing

I merged my FB & Meta accounts - had to do a hard reset. Following the headset setup I have lost ownership of my previous downloads. If I looked in the store there wasn't any hint that I already owned certain titles.Please help me recover my purchase...

I need to talk to someone on the phone about my accounts

Right controller temporarily losing tracking

So my son has had a quest 2 for a number of Months now, but suddenly the right controller will temporarily lose tracking (lose the pointer, until it comes back and vibrates) Controller states battery level is 80 percent. I have unpaired and repaired,...

Oculus Go - link to dropbox doesn't work

Hi, I've had my Oculus Go for years now, and have been happy using it as my main VR device for architectural 3D images, using the Gallery App and pulling the image files from Dropbox (within the Gallery App) Yesterday I switched on my Go and to my su...

New Quest 2 and existing Rift-S

I currently use a Rift-S with an Oculus account. Now I bought a new Quest 2 for my wife. Should I register it to my account or should my wife create a new account for the Quest? What would you recommend (advantages and disadvantages). It is important...

Five digit code

I got a my new meta quest 2 and I'm trying to pair it and it a not showing a five digit code. What can I do to fix this?

Unable to install Horizon Worlds

So Horizon Worlds has been open in my country but the problem is that on the store it says "soon" but i see people playing and idk what to do (i migred to a meta account btw)