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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3140 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Installation Error Code -1

To start this off, I have completely reset my PC over night and still not working. I had this installed yesterday and tried to re install to fix a small error. I have my windows firewall off, I have tried to use oculus.exe \fixruncheck or whatever th...

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Can I bypass the CPU compatibility check?

So I've been playing games in VR with no problems, but when I try to install Oculus Runtime 1.4, it says my CPU is not compatible and won't let me progress. Is their anyway around this. I've never have software not let me install saying my computer i...

UPDATE UPDATE UPDATE UPDATE !!!!!!!!

HiI use my oculus Rifts S 1 or 2 times a month.And every DA##N F#¤%& time I want to use them there is an UPDATE !!! again !!!And what is NEW ?? NOTHING !!I got like 20 minutes after kids are in bed, and I want to sit down and enjoy my Oculus.oh wait....

liteglow by Explorer
  • 1079 Views
  • 15 replies
  • 1 kudos

Help!!

Im bought a Oculus Quest and I cant even buy games. This is so stupid, I goto buy the game and it says Unable to add a payment method. And when I try to do it with paypal I get a message saying"GraphQL server responded with error 2078076: We've notic...

Logitech Gamepad F310 with USB port

I'm having difficulty setting up with Oculus GO to use for gaming. Did I purchase the wrong one? If I can use this, is there a software to download to get it to work with the GO?

Help!!!

Im bought a Oculus Quest and I cant even buy games. This is so stupid, I goto buy the game and it says Unable to add a payment method. And when I try to do it with paypal I get a message saying"GraphQL server responded with error 2078076: We've notic...

Oculus Go sleep after 5 min of immobility

When I watch a video and I am lying or sitting without moving the oculus go stops after 5 min, even if I put the standby mode on 15 min or 4 hours. I tried with Youtube app, skybox app and others apps it's the same problème. Is there a solution so th...

matiews by Honored Guest
  • 149 Views
  • 0 replies
  • 0 kudos

Oculus Rift Sensors not detected by Oculus app

Hello everyone,Recently I decided to move my desk that had my sensors on it, of course moving it meant recalibration and when I went into the setting to re do all the calibration it flicked out then went to controller calibration and says next to the...

White light All green check marks- Black Screen

Hello I am a new widow trying to get this device set up for my son and Oculus prof don't seem to help much. I ended up buying the Rift S just for the Blades of something? Laptop would not work, so had to get a Gaming CPU (one that was suggested on oc...

Varies issues please help

HelloI am having a few issues with my Rift S that are usb and seemingly controller vibration related. I have usb 3.1 and 3.0 on my board. When i plug the rift into the 3.1 port everything seems to be working perfect until the controller vibrates. Thi...

The Walking Dead: Saints & Sinners will not install/download

I bought the game on Oculus store on 28th March. I started the install and watched it part of the way. When I came back the download appeared to have finished, however the game was not installed. Instead the icon to install the game was showing when ...

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ASUS GU502GV - USB-C to DisplayPort

Hi folks,My previous post has been removed / deleted so I thought I'd post this if anybody should be curious / find this info helpful:The ASUS GU502GV (i7-9750H / RTX 2060) USB-C / DP-Port seems to be "hard-wired" to the RTX 2060, after all (see scre...

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Anonymous by Not applicable
  • 268 Views
  • 0 replies
  • 0 kudos

Oculus Link Cable Stopped Working

Hi, I'm reporting a little issue I've been having lately. I've been using a specific cable to play PC games using Oculus Link with my Quest. Specifically, I've been using the OQLink Oculus Quest Link Cable, 13 ft.Long story short, the cable worked pe...

How do i change oculus email that i dont have access to

Im trying to change my username but first i need to setup password and it wants to send me an email but i dont know the password of my email account l, i updated my fb acc with new one and set it as primary but when i re logged to my fb and oculus th...

ML4D3Nsky by Honored Guest
  • 3278 Views
  • 2 replies
  • 0 kudos

Can't use remote in Oculus home (Oculus Rift)

When I go to my Oculus Home, my remote can't select anything. The back button still works so I can exit it, but I can't select anything, meaning I can't change my home, look in my inventory, or change my preferences. I have already tried adding my re...

JDoge24 by Sightseer
  • 201 Views
  • 1 replies
  • 0 kudos

I need help with gear vr and my samsung note 4 update

I just factory reset my new note 4 and all of a sudden my gear vr is not updating. I just got the phone from a friend of mine and the oculus vr worked fine but all of a sudden after I factroy reset it it doesn't work. When I put the headset on with m...

Oculus program randomly launched and closed my game

So the Oculus program randomly launched while I was playing (i don't know why) and in my task-bar it blinked orange, then it annoyed me and I opend it, closed it and then both of my Monitors went black for a few seconds my game got closed and on my o...

Oculus Software won't open

so previously Oculus Software opened all the time (albeit with the red banner telling me my hardware couldn't run it).now it goes straight to "video card not compatible" upon launch. i'm on a 2019 13 RAZER BLADE STEALTH with the 1650 max Qwhat gives?

Oculus App going back to v14

Hi everyone.So i tried to update my oculus app to v15 by reparing him and it worked but every time i launch the app it's forcese me to re-instal the v14 version. Anyone with the same problem ?

I have a problem with my Rift S

Every time I try to play with it, from about a minute to an hour, the screen blacks out and I hear static. After this, Oculus says that my Display port isn't connected. After this, the connection comes back in a minute. I have to restart my Oculus so...

Anonymous by Not applicable
  • 204 Views
  • 1 replies
  • 0 kudos

Which VR for Vacation Simulator

Hi everyone! I am new to gaming and VR. Have a gaming PC and my 10 yr old wants Vacation Simulator. ISO recommendations for purchasing a VR that will work with Vacation Simulator and or on a gaming PC please. Single parent here working with a very ti...

Star Trek Bridge Crew Voice Commands

I have the voice commands enabled in the options for the game. I even did a mic test and i could see it was working when i spoke. I hold down the A button on my oculus touch controller and it just keeps saying voice commands unavailable. Am i just mi...

My rift S isn't work correctly

I have had my rift S for about 3 months now, since then my rift S hasn't connected to my computer properly without needing to constantly re-plugging it, restarting the software or even the computer, and even then it won't always work. The issues i co...

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