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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 92 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

oculus not detected in windows 10

Hellohave problem windows not detected oculus rift dk2 into screen option (dont have extended mode)you can see the oculus is detect in windows:even when i do "show demo scene" all working perfect but extended mode missing you can see in next picture:...

evgeni22 by Level 2
  • 21 replies
  • 0 kudos

Just updated to Win10, lots of problems (Help)

Hey guys, i just updated my Windows 7 to 10 after a long time of putting it off. Back when I used 7 i was running Runtime 6 and never used direct mode because it simply never ever worked for me. Now here on windows 10 I cant used Runtime 6. So I thou...


Dear community,I have the following set up : - SLI GTX 980 - lATEST NVIDIA drivers- sdk 0.8- windows10 64- triple screen setup : all screen plug on gpu1 + the rift plug on gpu2 aloneI have the following error message : hmd powered off , check hdmi co...

HMD powered off, check HDMI cable [DK2] (NEED ERGENT HELP)

Ok so it has been a while since my oculus has been working, so my oculus has worked before with my pc, now since I unplugged my oculus, I haven't been able to get it working.. As the topic title says, apparently my hdmi cable is not working... But it...

Project won't compile, when using OculusRoomTiny example

I've opened up the OculusRoomTiny(GL) project and used the code to get a base going. I've included GLFW and GLEW and only having certain errors. I feel as if I've missed some libs but I've checked everything! (I'm using Visual studio 2015)What I have...

Seathus by Level 2
  • 8 replies
  • 0 kudos

Tracker Sync Cable Disconnected

Since I installed Windows 10 My oculus doens't work anymore, there are no way for work it again, in the previous SDK i've no answer, simply I put the oculus on a shelf, now i donwload the nes 8.0 drivers but never change, now the error is thisTracker...

DK1 needs firmware update

I have an old DK1 which still has the firmware 0.16.After installing the latest Oculus runtime, the configuration utility claims it detects the DK1, but there is no signal on the HMD display and the tracking does not work. With an older runti...

runtime 0.8: performance loss and flicker/flashes

Hi,since I've upgraded from 0.6 to 0.8 runtime version, I'm experiencing heavy performance loss with such simple things like watching 180 degree stereoscopic movies but other applications are also concerned.What makes things worse are the vertical fl...

Java_com_oculus_vrappframework_VrApp_nativeOnCreate crashes

while testing the latest SDK, Java_com_oculus_vrappframework_VrApp_nativeOnCreate crashes without logging whats wrong.what class is SystemActivities_StartSystemActivity trying to load?where is the source to look up or debug?"X:\opensource\ovr_sdk_mob...

zproxy by Level 5
  • 8 replies
  • 0 kudos

Developing with consumer Gear VR / Unable to initialize VR

Hey guys, I have a consumer Gear VR and am trying to get the mobile SDK working within Unity. When I set up my scene with the OVR camera, though, I don't get the stereoscopic view and a "Unable to initialize VR" error appears. Does it sound like a pr...

Extended mode is not working

Hi!Direct Mode works perfectly but when it means to be extended mode its isnt detecting the sensor and the camera i dont know what to doplease help, thankschuyen thi cong son epoxy, cong ty son epoxy uy tin, dich vu giup viec nha, dai ly toyota ly th...

Oculus Config Utility - numerous service-related issues

Hi everyone, did a search and was unable to find a solution that addresses these exact issues. Basically I've followed the installation instructions here: ... t-Started-And I've run through step 1, but I'm runni...

Occasional vertical jump in DK2 positional tracking

Hey.I want to report something, that is (at least I think so) an issue unrelated to a specific application and therefore probably a runtime level bug. I experienced this bug for months, since august 2014 already. I am on runtime 0.4.4 right now.I ref...

Parity by Level 2
  • 21 replies
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Elite Dangerous + DK2 ingame resolution problems

Hi guys, I'm back on Elite Dangerous to discover Horizon.As said in the topic name, I have an oculus rift dk2 with runtime I've got the non-steam game and the native resolution of my main screen is 1680x1050.When I activate the Dk2, the best...

Whats going on???

I have to say, I am concerned at all the problems lately with the rift and the software updates that are being put out....I understand that this is an SDK platform, but come on....As a casual user that does "some" experimenting as far as programming ...

hyestar by Level 3
  • 13 replies
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New to oculus and dk2 general questions about Compatablity

So I recently got my hands on a new DK2 + leap motion. I have been interested in vr for awhile and I am looking to develop for it. I am more coming from a 3d animation background more so than a game developer background so this is all new to me, this...

Weird USB Issue with Windows 10 + 970 + 0.8

I'm having a little problem with my DK2 on Windows 10. I upgraded to it yesterday, and everything was still working fine the day before. Basically when I press the Power On Button nothing happens while the Utility it says "HMD powered off, check HDMI...

SCDarky by Level 2
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Win 10 + 780ti + 0.8 Runtime = yellow LED, no video

riftdiagnostic.logMy Oculus Rift suddenly stopped getting recognized as a monitor by my PC. I was on 0.62 and so I did a bunch of things like changed USB ports and tried the DVI, tried a different HDMI cable, and upgraded to 0.8 and upgraded my GPU. ...

aswokei by Level 2
  • 1 replies
  • 0 kudos

Head Tracking Issue

Hello,I have the DK2 and just got my PC replaced, same specs (970 GTX). The old machine worked flawlessly. This machine works, except the head tracking sometimes stops working for a second then works for any where between 2-10 seconds and then the he...

webjeff by Level 3
  • 3 replies
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Windows crashs with Runtime 0.8

Hi,I recently upgraded my Oculus Runtime to 0.8, as well as Nvidia driver (Windows7, i5-4570, gtx970, driver version 358.78).Once I start oculus demos or games, the computer crashs and shows a blue screen a moment, and reboots.I uninstalled the drive...


hi all i buy dk1 the dk1 stil ? have support ? work or i need to put in my garbage i try play dcs no work i can only play the lunar flight and daylight and dirt rally only if i use runtime and only with windows 7 on windows 10 with ru...

Missed Compositor Frames

Hello!I have had a DK2 since they came out, I upgraded to an R9 290x about a year ago, since I've upgraded to windows 10 I've been getting a "Compositor Missed V-Sync" about every 2 or 3 seconds, specifically in Vrdesktop, there are a few other apps ...

avengre by Level 2
  • 4 replies
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Rift works in extended, but not in direct (Optimus laptop)

LATEST UPDATE:This problem (at least for most people having this problem) has been identified as resulting from the Optimus technology. The high performance GPU is not actually connected directly to any of the display ports (not the monitor, not the ...

zorque by Level 3
  • 48 replies
  • 1 kudos

Minecrift 1.7.10

Trying to get VR support in MineCraft and I've done all the steps in the Oculus setup. I've done a clean install of MineCraft and it runs fine on my computer. I can run the game and it launches with no issues but if I try to run the Minecrift 1.7.10 ...

Positional tracker won't work and becomes hot

Hey folks. I have a problem with my positional tracker. The tracker isn't detected anywhere (as far as I know), and won't work. It also gets really hot, so what's the deal here? Thanks.(Took this from my Reddit post, and removed some of it since I've...

Nyalice by Level 2
  • 15 replies
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Unreal Paris - 10fps on GTX980

Hello,My first post here, I borrowed DK2 from a friend to finally become awed by VR and so far it has not been a positive experience (I know this is essentially a devkit so I am trying to curb my expectations, but I have GTX980 and i7-6700K so I expe...

Oculus crashes when running demo scene

This is the crash dump, DK1 0.8 runtimeRegards, AndersException InfoException report file: C:\Users\Anders\AppData\Local\Oculus\Configuration Utility\Exception Report (2015-12-22 20.10.57).txtException minidump file: C:\Users\Anders\AppData\Local\Ocu...

Unable to run third party vr software

Hey guys, I'm borrowing the DK2 this Christmas holiday so I can test it out and decide if I'd like one when the consumer version hits the shops. It's working to some extent, the Oculus Configuration Utility sees the Oculus and the demo works. I've do...

Compositor Frame-rate: 50 HZ

Hi,In attempt to implement Oculus VR for my 3D engine I faced with low FPS problem. Performance profiler tells me that app hangs on SubmitFrame ( 68% Samples ).In Oculus Debug Tool i can see that the frame-rate of compositor is 50 HZ:ovr_50_hz.jpgThi...

ysern by Level 2
  • 6 replies
  • 0 kudos