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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus lost my headset and controllers

I sent in my Oculus 2 and controllers for replacement and they claim to have lost them over 1 month ago and still, they keep saying they are working on it. I am sick of waiting for their error and keep demanding they send me an Oculus 2. I paid $400+...

VDOman by Honored Guest
  • 1426 Views
  • 2 replies
  • 0 kudos

What type of company doesnt have a call center

I want to Cancel my order ASAP, I just receive the Shipping processing email. I already bought the thing from amazon and want to cancel right away but there is no way to call or stop it immediately. What type of company is Oculus running where you ca...

Ray2kay by Explorer
  • 12612 Views
  • 57 replies
  • 0 kudos

Controller problems

My left controller drifts and disappears nonstop and I can't play any games with it. I've tried replacing the battery, leaving the battery out for a few minutes and then repairing it to the headset but nothing has worked.

App location issues

So last week I downloaded Medal of honor and it's saying I didn't install it and now it's taken up 170 GBS but I can't play it or uninstall it, Any ideas on how to forcefully uninstall it or go through my files?

Where is my headset that you sent an RMS for 7 weeks ago?

I have never been the recipient of such awful customer experience. After multiple attempts to remedy a faulty Guardian on my original Quest 2 headset, I was sent an RMA (return material authorization) to have my headset replaced. I was advised that t...

Oculus quest 2 tracking lost and controllers not connecting

I haven't been on my quest 2 in a while now, and when I finally decided to hop on. It said that the tracking was lost, and I tried pressing continue. But my controllers didn't work, I even put in new batteries but still didn't work. Any suggestions o...

Joy6969 by Honored Guest
  • 562 Views
  • 1 replies
  • 0 kudos

Immersive VR Experience Sync

Can 2 or more people, each with an Oculus, enjoy the same immersive VR experience simultaneously by syncing the VR units in some way, without having to navigate to a VR experience and attempting to press "start" at the same time? For example, can 2 o...

Golf+ others players disappear and screen goes black

I will be in the middle of a public game, regardless of the course or who I'm playing with, when suddenly I turn to check on whose turn it is and everybody's gone. Then my screen goes black except for this orange or red sunburst up in the air. I can ...

How to enable handtracking 2.0 on Unity?

I've updated to the latest OVR Plugin, can't see anything new.Some of my apps heavily relies on quick handtracking and could really benefit from it. Also, is there a link for direct contact form for development support? Can't seem to find it either. ...

Elmakias by Honored Guest
  • 2012 Views
  • 1 replies
  • 2 kudos

Connected to Wi-Fi but no internet. Oculus quest

Today may 20 2022 I tried to play my oculus but found that my internet wasn’t working. I looked at it and it said connected but no internet I tried to turn Wi-Fi off and on. Didn’t work, tried to forget Wi-Fi and reconnect didn’t work I restarted rou...

Proze Enlightenment - Can't turn red button to start game

Just purchased Proze - enlightenment but can't even start the game. Need to rotate the red button on the opening screen. The controller battery is 99%. I can turn, move my position, move the fingers, change items on the menu, etc. The red 'pointer' e...

Anonymous by Not applicable
  • 831 Views
  • 2 replies
  • 0 kudos

Can you just be honest?

Can you, Oculus/meta/Facebook/satan or whoever the powers that be are, just be honest about replacement parts like the quest 2 controllers? There is obviously none or going to be anymore right!? You take 100% or faulty returns, and give back 0% with ...

Anonymous by Not applicable
  • 326 Views
  • 0 replies
  • 1 kudos

Big problem

I got my oculus about a year and a half ago, but about half a year ago the account tab says “Please try again later" and doesn't show anything, as well as all my games not showing up. The store, friends, and other tabs all show something similar. I d...

AzzyAzzy by Honored Guest
  • 448 Views
  • 1 replies
  • 0 kudos

Oculus Link Crashing

When ever I use oculus link it crashes after a random amount of time. It always seems to happen especially when using the store. This happens on both normal oculus link and steam vr.

Oculus Rift not S HDMI not working

I have an Oculus Rift and on the Oculus app I find that I have "No HDMI connection". I have checked all the cables and have done multiple restarts. Please help.

Image don't move after somes time when I use Oculus Link

Hello, when I play in Oculus Link, after somes times (it's random) the image is blocked in my headset like in this video:I tried a lot of things, changed my laptop with a better laptop, reset se Quest 2, changed my cable, update my graphic card pilot...

Anonymous by Not applicable
  • 302 Views
  • 0 replies
  • 0 kudos

Quest 2 stuck on meta logo screen

I’ve tried the following: a hard reboot, factory reset, and just turning it on and off. Every time it boots up it shows the device installing something and then it stays on the meta logo. Please help

Corvus26 by Honored Guest
  • 910 Views
  • 1 replies
  • 0 kudos

Store

Does anyone know why when I buy games on oculus through an app on the phone, I can play them only the next day?

Rift S setup

Hello ! So I bought a rift S headset from a friend of mine.It's supposed to be working properly without any issues besides some drift on the left controller But when I go to set it up on the stage of the tracker setup it can either load for 2 min or ...

JustJade by Honored Guest
  • 1167 Views
  • 2 replies
  • 0 kudos

Discord problem with Oculus Rift S

Hello, I've had my headset for quite a while now and what is currently happening is very weird.I've change my PC not so long ago for something more suited for VR games and it's perfect ... but ... right now I got several problem concerning my headset...

Qube1225 by Honored Guest
  • 897 Views
  • 0 replies
  • 0 kudos

Quest 2 turning by itself?

Today,i was playing some games on my Quest 2,then i got bored and turned off my headset. About a minute later,i hear my controllers vibrating and the LED was white,which means that its turned on. What is going on with my headset and what it means?

posazupl by Honored Guest
  • 4540 Views
  • 6 replies
  • 0 kudos

Quest 2 Airlink Freezing

so i have an oculus quest 2 64gb and a legion 5 laptop ryzen 7 5800h rtx 3070 16gb ram airlink worked perfectly fine before literally no problems whatsoever no lag no cut off, i decided to purchase a dedicated router for airlink since my other device...

Autizmo by Honored Guest
  • 1774 Views
  • 1 replies
  • 0 kudos

captured video not syncing to mobile (iPhone)

I conducted a long interview in in the Oculus and took the same steps as I did before to sync the clips to my iPhone. But now its not working. When I turn on syncing then go to the three dot menu, there simply is no sync option that shows up. Now the...

AkJak by Honored Guest
  • 617 Views
  • 1 replies
  • 0 kudos

White and multi color dot on quest 2 screen

 ive had my quest 2 for about a year now and this never appended before and ive tried rebooting it and factory reset ive posted the same post on quest 2 topic hoping im going to have a quick response

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Tips and Tricks: Charging your Meta Quest Headset

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